The rooms smelled strongly of bleach, yet our toilet had not been cleaned properly.

Great location, great staff and great breakfast!

Stayed in May 2024

Nothing

Location, breakfast

Stayed in April 2024

Furniture was weird; looked like an Ikea distress sale! Not enough storage in the bathroom. No lighting by the desk or seating area. No tissues, cotton wool or body lotion. Asked for tissues and loo rolls arrived! The spa was good but only took cash.

Room was very spacious. Bed comfortable enough. Asked for more pillows that arrived quickly. Small but ok balcony overlooking the pool. Breakfast was excellent. Bar was cosy and comfortable. Pool was very nice and the indoor pool was warm and inviting. Decent position on the sea. Not overlooked from the sea side of the property

Stayed in May 2024

hotel elevators, inside swimming pool; soundproofing rooms

Position, view, breakfast

Stayed in April 2024

Room is not renovated till the end, so we didn’t have mirror in the room. I asked the reception 7 days in a row for a mirror, but no solution. That was dissapointing. There is no eletric outlet in the bathroom, so we couldn’t use small bathroom mirror while drying hair. There was no shelf to put shampoo or bathgel in the shower.

Breakfast was really satisfying, with different variety of food, everything fresh and warm. Staff is kind and willing to help in the breakfast area. Rooms are spacious, renovated. We had amazing sea view.

Stayed in April 2024

Somewhat dated, lifts poor (slow to arrive, floor indicators not functioning), no smart TV in room, ‘gym’ just one small room off reception. Breakfast noisy.

Location on the bay was great, and plenty of good restaurants and bars within easy walking distance. Staff were always pleasant and helpful. Pool/s in a city location are a bonus.

Stayed in April 2024

hooks to hang a towel in the bathrooms. nowhere to put a wet towel to reuse.

location is exellent. breakfast was brilliant. room was basic but clean.

Stayed in April 2024

Slow elevators, average dinner not worth 30 euros

Good location, excellent breakfast, nice views, comfortable room with a nice balcony

Stayed in April 2024

The bar area is too small, never busy because the bar prices are far too expensive, we was charged €8 Euros for one coke & one Fanta. The bar needs to be bigger and longer, with entertainment for guests who don’t want to go out sometimes, completely dead atmosphere in the hotel all the time, nothing going on. Also, the lifts are absolutely terrible. They don’t work and take you to the wrong floors , up and down. Takes 10 minutes to get from the 4th floor to reception.

The breakfast was good, a great varied selection. The location is perfect, the pool area is nice.

Stayed in March 2024

The inside swimming pool was cold ar small, not cozy at all.

The lication is quite as it us not very close to the buzy street. you need to go 7-8 min to the next bus stop. Good breakfast.

Stayed in April 2024

Bathroom is too small, you do not have place to put the cosmetics

Big rooms, big beds, location, breakfast

Stayed in April 2024

Room decor was not as expected from photos on booking.com

Stayed in April 2024

The only slight downside is the situation with the lifts if you are on upper floors. They are slow and at peak times you can be waiting a while.

Excellent location, great sea view, good sized rooms. There was a great variety on offer at breakfast with plenty of seating available. Staff were all very pleasant and helpful.

Stayed in April 2024

We had a night flight reception told us no shower room facilities for guests on night flights. We asked about keeping our room on told there were no rooms available. However when we told reception there were rooms available showing ont booking.com they told us yes there was a room available .

Location excellent sea view room excellent

Stayed in April 2024

Location

Stayed in April 2024

Only gripe was the showers we had 2 rooms and both showers came with a choice of burn your own skin off or freeze no happy medium. Bonus of this was made the teenage girls hurry up to get out and not faff beautifying themselves!

Nice hotel, good location, Clean and tidy. Fresh pool towels available everyday and pleasant staff. Breakfast was good, wide range of cooked foods and pastries.

Stayed in April 2024

Nothing to say

The lovely room and the beautiful setting it is in

Stayed in April 2024

Bathroom was very small with no place to put items - no shelves or sink top. Air conditioning didn't work. We had to pay for water each day - very "penny-pinching" given the quality of hotel.

Sun terrace was good, lots of sun beds - great access to the sea.

Stayed in April 2024

Pool was closed while visiting. No parasols/sun shade.

Good breakfast. Lovely location

Stayed in March 2024

As a constant pain suffer due to disability, it is difficult as the beds are very hard so had little sleep. A few things in our suite we’re looking a little tired…cupboard door fell off which was repaired. Others were looking as though they could also. Shower drain cover moved underfoot! Carpet outside our room was looking thread bare. Hopefully, they have further revamp plans which will rectify these issues.

Great choice of breakfasts with wonderful staff there to help if needed. We’ve stayed at this hotel before and we love it. Can’t wait to return. It’s situation is incredible! Most of facilities are good but a few were unavailable.

Stayed in March 2024

The lack of storage facilities. We were in Room 542. There is ample room to have installed a good sized wardrobe. The open clothes hanging area plus the very small wardrobe spoil the appearance and ambiance of the room. The room also lacks anywhere to hang damp towels. A few rails and hooks please.

Just about everything.

Stayed in March 2024

The bathrooms need a soap dish and extra towel hooks, specifically one for the hand towel. The room itself needs a small lamp for ambient lighting, as it felt very sparse.

Great views, super breakfast spread, luggage room was helpful. Bed and pillows were comfortable.

Stayed in March 2024

Room was really hot! Couldn’t understand how it was so warm!

Location was perfect! Stunning view from the balcony and ideal position for restaurants and bars in Spinola bay

Stayed in March 2024

Very poor soundproofing in the rooms. I heard everything from the street, other rooms and the hallway

Customer service was very good

Stayed in March 2024