WiFi dreadful, had issue with the food and it’s mosquito ridden

Location and most of staffy

Stayed in February 2024

It is mosquito infested. Stayed a couple of times previous and been savaged by mosquitoes on every occasion. As a regular in Nouakchott it is not normal. Clearly no treatment of pool area

Staff are brilliant. Attentive and helpful

Stayed in November 2023

Amenities were lacking. There was an nespresso machine provided but no pods. No kettle, or tea and coffee. Fridge did not work. No ironing facilities or coat hangers. Carpet and floor need a good clean.

Good location in the centre of Tervagh Zeina, and possibly the most secure hotel in Nouakchott (if not all of Mauritania). Friendly staff. Beds are quite comfortable. I heard the rooms are nicer and cleaner in the "new section" - best to ask for a room over there.

Stayed in March 2023

Way overpriced.

It's clean and comfortable. Staff are helpful and nice.

Stayed in December 2022

location and cleanliness

Stayed in September 2022

The internet was extremely poor. Food not in the catering was of low quality and high price. The swimming pool, although great for other hotels in NKTT was not nice... the emerald green of its water was not nice.... it has no gym and no airport transfer "due to covid".... and finally, there were tons of mosquitoes...

The location is great! It is near the main markets and also good restaurants around. The business center (conference rooms) are also good, and they can host several guests. Moreover, for conferences catering is awesome! Yet expensive.

Stayed in September 2022

Clean and spacious rooms.

Clean and efficient hotel in downtown Nouakchott.

Stayed in April 2024

This hotel is a scandal. My room was absolutely disgusting. It was a disgrace how dirty and outdated it was. I went to the front desk to ask if there were any rooms that had been updated in this century, and when the answer was no, I almost left the property, it was so gross, but it was already late. The floor was filthy, the carpet was worn and frayed. The bathroom was hideous, stained and chipped, ripped cheap shower curtain, the sink would leak all over the broken counter. I know that the use of "4 stars" in this part of the world is pretty loose, but if this place was rated 2-stars it would be generous. I had no towels and the phone didn't work so I went to the front desk. A long time later a housekeeper brought a single, frayed thin old towel. No hand towels, no hair dryer, no coffee maker in the room, no amenities other than a dirty sad pool. That this is the most expensive hotel in Nouakchott is outrageous.

Nothing positive to say about this place. Try to the Hotel Hiba or the Semiramis instead, both nearby, newer and much nice and cheaper than the terrible Monotel.

Stayed in November 2023

Very poor hygiene, mosquitoes, rates in the breakfast lounge and cockroaches.. You have to ask them about every single thing, towels, pillows, water… very horrible experience and not worth even half of the price they charge.

Stayed in September 2023

Vastly overpriced, ghost town, no gym, pool under repair, bare bones room

Breakfast staff lovely. Great omelette

Stayed in August 2023

Limited toilet paper My room was supposed to be upgraded and I was charged for that, but the room wasn't what my coworkers had. Their rooms were very nice! One of them had to fight for a nicer room. I didn't realize this until I was unpacked, after a few days.

The hotel staff were excellent, food and coffee were good. There was always someone there to serve you...my only problem was the front desk. My room was cleaned every day. Everyone was so accommodating.

Stayed in July 2023

One of the negative points was the power outlet absence in the living room at the front desk. The staff, however, always kindly provided us with an extension that saved our job.

Breakfast variety is a highlight. The hotel team was always ready to attend the required information. Although I didn´t use the swimpool, the envireonment was great.

Stayed in January 2023

internet cxn so weak

people so helpful, and location inside city

Stayed in February 2023

clean, good quality equipment

Stayed in January 2023

Given the condition the facilities are in the place is totally overpriced and a ripoff. Instant coffee and hot dishes that are cold. Asking for a pool towel gets you raised eyebrows as an answer, however when you see the chairs you don't want to lie down anymore. It's a run down place.

The location was good. No safety concerns. Room was reasonably clean and quiet.

Stayed in December 2022

The pool deck when wet is dangerously slippery. They do mop it up when wet though.

Excellent Staff! Modern rooms. Breakfast to die for Multiple Wi-Fi

Stayed in August 2022

the old rooms are really in a bad situation, facility needs to inform their visitors about the situation between then old and the new rooms and there is not so much difference betweeen them.

the facility is located in a good location and the general layout and the facilities are quite good..

Stayed in August 2022

temperature outside :)

very much, next time I will find this hotel again

Stayed in July 2022

No airport transfer

Breakfast was of good quality with a good variety

Stayed in May 2022

Breakfast and Restaurant could be better measured to international standards , but is pretty good for Mauritania

Stayed in January 2022

The food

The pool

Stayed in September 2021

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in December 2022