956-1110 Avenida Da Amizade, Macau, Macao
#20 of 68 hotels in Macau
Guests' ChoiceBased on 363 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Yr
SingaporeNil
Great rooms and great service!
Stayed in April 2024
Reviewed: 6 May 2024
Rupert
Hong KongImmediate location
Great pool and kids club
Stayed in May 2024
Reviewed: 6 May 2024
Stanley
ChinaMy credit card was pre-charged before I arrived. while arriving I realized I didn't take the card. So I changed to another card. But the pre-payment on the first card have not been cancelled till now. The staff told me they have done twice to cancel the payment, but the bank says they didn't receive cancellation from the restaurant.
Room is clean, sound proof is ok in the room, but not great in bath room, I can hear kids laughing from other rooms. Breakfast is ok, staff could do better on arranging the tables, since my table has been taken by someone later than me twice.
Stayed in May 2024
Reviewed: 26 April 2024
Dominik
Cyprus-
Is relatively new and facilities are top.
Stayed in April 2024
Reviewed: 23 April 2024
Mee-mee
CanadaNothing.
It did not have a casino hence the crowds. Instead, it has a swimming pool and spa in a beautiful garden. The food in the Chinese restaurant was exquisite and there is a Portuguese decor western-style restaurant with a delicious bakery. We also enjoyed the “happy hour” at the quiet bar. Most of the staff are wonderful and because we are returning guests, Isabel upgraded us to a balcony room.
Stayed in April 2024
Reviewed: 20 April 2024
Robert
United KingdomSlightly disappointed by the dinner set menu, where not all the main dishes were available (perhaps because it was a Monday evening?). But the rest of the meal was very good, especially the seafood platter. Location is somewhat distant from the main old city attractions, but on the other hand very convenient for the Sands Hotel shuttle bus terminal for the Turbojet ferry from/to Hong Kong.
Spacious room, with quiet aircon. Breakfast offered spectacular range of choices, in very pleasant surroundings. Staff all very pleasant, polite and helpful, and all spoke excellent english.
Stayed in April 2024
Reviewed: 12 April 2024
Ellen
AustraliaLarge room, clean and very nice resort with pools and slide for the kids.
Stayed in April 2024
Reviewed: 8 April 2024
Rogerio
PortugalI liked every bit of my stay there and intent to come back soon.
I liked everything! The scale and intimação of the buillding. I know the place for 30 years, since it was the former Mandarim Oriental. I have stayed in this hotel before and only can say it did'nt loose any of is caracter. The resort wich did not exist when the hotel was built just next to the waters of the "Porto Exterior", is a superb adiction built on reclaimed land. If not the best, is sure one of the most beutiful in the territory, with its lusch tropical gardens exquisitly entertained. The lobby and the Café Bela Vista, reminding the historic hotel veranda in the buillding wich is now the residence of the portuguese consul, are also amongst the musts of this outstanding, already classic hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Alistair
Hong KongFeels like home
Stayed in April 2024
Reviewed: 3 April 2024
Craig
Hong KongBreakfast was good although they need to purchase a couple of new coffee machines.
A nice hotel not far from the main part of Macau. Great staff and wonderful facilities for kids. The pool was great and had a small slide.
Stayed in April 2024
Reviewed: 31 March 2024
Emily
Hong KongThe carpet in reception needs cleansing.
Pool and spa area are great. Friendly and helpful staff!
Stayed in March 2024
Reviewed: 28 March 2024
Dean
AustraliaThe staff were exceptional, cannot praise them enough. The hotel itself has many great features including the restaurants and cafe, the free shuttle service, and the gym was one of the best I have seen in a hotel. Location was good, pretty easy walk to most points of interest in Macau. The pillow menu is a must!
Stayed in March 2024
Reviewed: 20 March 2024
Hazel
ChinaWe did a late check in and there was no doorman waiting to help us from the car with our bags (we had 2 sleeping children with us).
Beautiful design, excellent breakfast
Stayed in December 2023
Reviewed: 20 March 2024
Michelle
SingaporeSometimes the Wifi can be lagging especially during nite time
Breakfast is nice.
Stayed in March 2024
Reviewed: 17 March 2024
Richard
Hong KongGreat staff, Thai restaurant was great
Stayed in March 2024
Reviewed: 11 March 2024
Chai
ThailandLimited choices for shuttle bus. The taste of foods on breakfast should be improved.
Room & location.
Stayed in March 2024
Reviewed: 5 March 2024
Summer
United KingdomThey upgraded us to a suite. Amazing hotel and friendly staff can’t wait to return
Stayed in February 2024
Reviewed: 24 February 2024
Anna1019
South KoreaNothing
We met very kind staff. Ariel helped us a lot and he made our trip perfect. I never meet that friendly staff. We want to visit this hotel again.
Stayed in February 2024
Reviewed: 19 February 2024
Paulo
PortugalThe distance from center and not direct shuttle to the customers
The people The food The room
Stayed in February 2024
Reviewed: 17 February 2024
Vladimir
RussiaThe personnel is very friendly, helpful and nice. While checking in I've got an offer for an upgrade to a "suite" + late checkout right at the desk. Upgrade was offered for a reasonable price and I had no single regret i accepted the upgrade. The suite had two rooms, two balconies, two bathrooms one both with a shower and full size bath where i was able to lay down. The sight from the balcony was top and I was able to smoke outside at the balcony without going 17 stores down and up each time, enjoying the view with a coffee. Talking about coffee, the room had capsule coffee machine which was restocked daily. You also have a list of available pillows in the room you can choose for a sleep. Hotel is close to the ferries pier so we took a walks. Everything else is withing a walking distance so the only time we took a taxi just because wanted to try the taxi in Macau :) Walking distance for us is typically are 10 to 15 km/day on feet. All in all, this stay was worth every cent we had paid. I was with my family: wife and our kid.
Stayed in February 2024
Reviewed: 28 January 2024
Tak
Hong KongProximity to Porto Exterior ferry terminal, less than 15 minutes walking distance.
Stayed in January 2024
Reviewed: 28 January 2024
Holly
United StatesThe accommodations were excellent! Everything was perfect. This hotel was amazing. The staff are incredible and welcoming. The rooms are large and clean. The spa, restaurant and pool facilities are beautiful and well maintained. Best hotel we stayed at on our vacation. Definitely recommend and will return.
Stayed in January 2024
Reviewed: 26 January 2024
Haitao
Macaonothing
Great View and a fantastic pool, The Meals are very well, this is a great place to stay and stop by.
Stayed in December 2023
Reviewed: 26 January 2024
Zi
ChinaNull
Excellent service: Wine and whiskey for my long stay! Super friendly staff Extra help for local transportation advise Extraordinary and professional transaction for my schedule change I can’t except it better, and will definitely recommend this place to everyone I know.
Stayed in December 2023
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