It was difficult to get taxis

Stayed in May 2024

The beach is not that appealing. Water and sand. It was also raining in May. The hotel needs renovation, at least externally. It is also rather far from the rest of Macau and even taxis don't easily come when you call them by app.

The location, in principle, on or very near the beach. The breakfast was very good (but no excellent) and not a great deal.

Stayed in May 2024

Very little

Wonderful. My 2nd home. ❤️

Stayed in May 2024

Pool bar staff seemed flustered (it wasn’t that busy). Getting Taxis was challenging (not the hotels fault) although the staff helped a lot on this

Lots of space, big pool

Stayed in April 2024

It took one hour forty minutes to get a burger and fries poolside

Nice pool and facilities. Good breakfast

Stayed in April 2024

Location.

The View, The Room Size.

Stayed in February 2024

The toilet is a bit creepy - it kept flushing automatically throughout the night. We suspect it's connected to other rooms' plumbing but we are not sure. It would be useful to have a hand held shower head to clean the children. The indoor pool can be cleaner, the outdoor pool is great despite the water is a bit cold.

Room is big with a balcony of nice view. The breakfast is great and lots of choices including egg and noodles station. There is a playroom which is good and the pool is overall nice.

Stayed in April 2024

our stay is value of money the staff are nice and the place so relaxing.

Stayed in April 2024

It was a bit disappointing that there was no bus into town. All transport was done through a taxi. The TV was a bit small in the room and a bit outdated. Besides that, everything was fantastic.

The breakfast was rather nice. The room was more than comfortable and clean with a great shower and bath, comfortable bed, and free coffee and tea. Anything and anything to be sent to the room is conveniently ordered through an app. The staff were very friendly and helpful. The pool and indoor jacuzzi are great. Perfect for a relaxing getaway, and I guess very nice for people with kids.

Stayed in April 2024

EVERYTHING WAS EXCELLENT.

STAFF FRIENDLY AND VERY HELPFUL.

Stayed in April 2024

Nothing.

There was a good selection for breakfast. The room was large with a big balcony overlooking the beach. Everything was clean and the hotel is close to local restaurants, while at the same time only a short taxi ride from Cotai.

Stayed in April 2024

While we loved our stay, there are some things that anyone should be aware of before arriving: - Our room keys stopped working six times during a four day stay. This meant regular trips to reception to get new ones and this was not ideal. -The understaffing of the restaurant and bar area is a bit unnecessary: for most evenings they had one member of staff attempting to run both a bar and restaurant alone. - The menu constantly had missing items. As we’re vegetarian, we’re fairly limited anyway, so it was pretty frustrating when pizza was unavailable on some days, noodle soup was unavailable on most days, and even basic stuff like watermelon and apple was sometimes unavailable. - At the end of the stay, despite us booking a taxi for 11, this was forgotten and so we were twenty minutes late leaving the hotel which was quite stressful with regards to getting the ferry.

Some wonderful staff. Jessie at the kids’ club was particularly amazing. The space in the resort is great with plenty of areas for kids to explore. The pool was also fantastic with equipment for the kids to play with - they particularly loved the floating bridge. The location, while not great for those hoping to spend time at the casinos or in the old town, was perfect for us with a playground nearby and a couple of great restaurants. The balconies are great and the view was fantastic. The hotel is also showing it’s age slightly, but for me this added to the character of the place. The architecture is far more appealing than the proliferation of boxy hotels on the Cotai strip.

Stayed in April 2024

The only thing I regret is that I wasn't able to bring my entire family along for a few weeks - absolutely lovely place!

What a lovely place, easy access with bus from the pittoresque Coloane village as well as from Macau city center. Very good price for such a lovely place - breakfast was outstanding, staff as well! We would love to return one day! Enjoyed the pool, the outdoor bar at night and the lovely mornings from our balcony overlooking the ocean. The Portuguese sea-side restaurant next door restaurant is well worth a visit at night - small path leads you towards the outdoor seating!

Stayed in March 2024

Nothing really. Maybe a little noisy with a kids party in the garden...

I always have. Many years now. 😍

Stayed in March 2024

The resort facilities and rooms are outdated. Requested for bottles of drinking water but didn't receive it.

It is quiet at night. The view is excellent . Free Shuttle bus is the best .

Stayed in February 2024

As the weather last week was really good and warm, I was staying one afternoon by the pool, trying to order things from the service menu (which is working well in the room). However, my requests went unnoticed and I had to get to the club desk for them to help ordering from the Panorama. I guess it is because of the low season and Poolside Bar not operational at this time ? Maybe a notice on the pool entrance for the service instructions would be something to consider.

Excellent holiday place to stay away from the city yet still in easy reach if you need to get there . Excellent buffet breakfast well worth the price and very friendly service. Big resort with reasonable price for all things available. Before coming over, I was worried that there would be a short supply of taxis. All went well and since they had the shuttle service to the Venetian running, made it even better. Room service was working very well. Orders delivered fast. Rooms are spacious, everything in the room working fine with beautiful ocean view. A bit outdated but on the other hand with timeless design still ok. Very comfortable bed and bed linings.

Stayed in February 2024

Weather was horribly cold which made the lobby & passageways cold too:

Very clean. Very relaxing atmosphere.

Stayed in February 2024

Transport difficulties

Great detox from sound and light pollution

Stayed in January 2024

Swimming pool had no water

Sea views and remote location

Stayed in February 2024

Loved the location, away from the busy centre of Macau but within quick connection by the frequent shuttle buses.

Stayed in January 2024

The food

Stayed in December 2023

Without shuttle bus during weekdays.

The breakfast is delicious. Staffs are nice. Comfortable stay with nice view. Relaxing!

Stayed in December 2023

Breakfast quality could be improved

The hotel located away from the busy casinos is unique in Macao. There’s a large beach nearby. Hotel staff are friendly and helpful.

Stayed in December 2023

Room lighting can be a bit brighter.

Everything was good and staffs were helpful.

Stayed in November 2023