Some items need fixing in the rooms.

View and breakfast were very good.

Stayed in March 2024

It can be better and of course it muat be renovated. Unfortunately, is missing a vision how to manage it correctly.

The view from the room and reataurant.

Stayed in October 2023

The location is amazing for a quite rest. It has beautiful lake view

Stayed in October 2023

Cant swim on the pool because water was to cold also the ambience is cold , i come to this hotel mostly for the SPA but im dissapointed and will not come again.

Staff is very friendly and good people.

Stayed in October 2023

The view and pool

Stayed in August 2023

Water pressure in the shower was almost non-existent. The menu choices were limited and the food was hit-and-miss. There was absolutely no pork on the menu or at breakfast and the offered beef/chicken alternatives were subpar.

Peaceful location, away from the ordinary every-day city noise. The staff were very kind and forthcoming.

Stayed in September 2023

The maintenance in the room and the aqua park has to be much better. Looks like what’s broken is not being replaced or fixed.

The room was very comfortable and clean

Stayed in August 2023

It's expensive. The wifi was bad. The beach in front of the hotel was modest, I recommend you use the aqua park. It's far from the city. There's too many stairs to climb, the elevator was not always available.

The rooms are clean, the view is nice. The aqua park is fun, the restaurants have good selection. I liked the breakfast. The indoor pool was very decent. Historic churches just 5 min from the hotel.

Stayed in July 2023

It was all good.

Breakfast was fabulous; there was a nice variety.

Stayed in July 2023

the food wasn’t at it’s best quality

I liked the easy check in and the room was neat.

Stayed in November 2022

Waterpark felt slightly unsafe. Not all slides open and no active lifeguards. Sometimes late to open. If there is rain it closes up the day, even though it may clear and the weather is good again Housecleaning staff very rude. Maid kept coming in and not knocking. On the day we left she kept waking in from 1 hour before the official check out time. She caught us undressed a couple of times Drop off and pick rules extremely strange. They wouldn’t allow our transfer to drive up to the front door. When he did because we had lots of bags, the security guard became very aggressive. It was very strange as it only took us less than 5 minutes to get all our stuff packed in the car, the security gate was 100m from the entrance and the hotel also had no luggage trolley. We saw people struggling with bags

Rooms excellent, a la carte restaurant great. Lovely views and great to have a water park attached

Stayed in August 2022

room cleanliness.... some furniture was shabby, attention to detail needed - we had a broken down fridge for the duration of our 4 day stay. nobody noticed.

incredible views, facilities were great and if a bit more attention was paid to details and overall cleanliness in rooms it would be excellent.

Stayed in August 2022

Aquapark

Stayed in July 2022

Clearly

Excellent breakfast, pool, room, staff

Stayed in June 2022

Bit overpriced and you have to pay immediately on arrival, without being able to see the room first. The hotel is understaffed and would deserve a renovation, some of the facilities are outdated. 2nd half of June is obviously not the season, yet. Bar wasn't open and some areas weren't cleaned, yet.

Location direct at the Ohrid lake makes this place special. The view from the room, 3rd floor was beautiful. The facilities are clear, they offer a great selection of breakfast with a panorama terrace. The staff is friendly.

Stayed in June 2022

Rooms are too small

Stayed in June 2022

water was very cold in indoor pool

clean

Stayed in May 2022

The pool water was very cold.

Very beautiful view. Food is OK.

Stayed in April 2022

Steam / Turkish wasn't working when we stayed. The water pressure in the shower was poor and the temperature wasn't very hot. (Think temperature is centrally controlled.)

Spa facilities / indoor pool. Large comfortable beds. Views of the lake.

Stayed in April 2022

The hotel is very good. The staff are polite and helpful. Pool and spa facilities were enjoyable. The breakfast had a lot of food varieties and amount to suit everyone. We enjoyed our stay very much.

Stayed in February 2022

in some areas, not so “stroller friendly”, if traveling with an infant

great views very clean quiet environment, just what we were expecting value for money

Stayed in January 2022

The pool and the other facility places there full!!!

The rrom and the breakfast service was nice.

Stayed in January 2022

road to the hotel

"room", "breakfast", and "view"

Stayed in September 2021

No cocktails, waiter said that there are no ingredients for cocktails, because lack of people. Steam bath was not working. Safe in the room was locked and not able to use it. Room mini-bar was empty and after tell that to receptionist, he did not ask or send somebody to the room to re-fill it.

Room was clean and comfortable, equipped with towels, bathrobes, slippers and free toiletries. The lake view is really great. Breakfast buffet is great, tasty and has everything.

Stayed in December 2021