Reviews of Mama Shelter Luxembourg 3 stars
2 Rue Du Fort Niedergrunewald, Kirchberg, L2226 Luxembourg, Luxembourg
#62 of 62 hotels in Luxembourg
Guests' ChoiceReview score
Based on 633 hotel reviews
8.6Score breakdown
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Cleanliness
9.3
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Comfort
9.2
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Location
8.5
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Facilities
8.9
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Staff
9.1
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Value for money
8.1
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Free WiFi
9.0
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Reviewed: 30 May 2024
Steve
Belgium24 reviews2 helpful votes9.0Superb- • Leisure trip
- • Group
- • Medium Mama Twin Room
- • Stayed 2 nights
Overcrowded underground parking space. Only T-shirts for little people.
Very creative and colourful interior. Good breakfast. Lovely rooftop bar. Close to Mudam and city center.
Stayed in May 2024
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Reviewed: 24 May 2024
Pedros1970
Portugal15 reviews8.0Very good- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 1 night
The insulation of the noise in the bedroom, the choice of channels on the tv.
I didn't buy breakfast because I only have coffee in the morning and that cost of the breakfast was very expensive. I liked the vibe of the decor and all, the bed was comfortable and I had a good night sleep.
Stayed in May 2024
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Reviewed: 20 May 2024
Antonina
Netherlands1 review8.0“Colorful hotel in Luxembourg”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is nicely located (just a few minutes from tram stop, 10 min max ride to the city center). Veeeery comfortable bed. They have a restaurant, a bar and a cafe inside, very convenient. The overall design of the hotel is nice.
Stayed in May 2024
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Reviewed: 17 May 2024
Wendy
United Kingdom10 reviews1 helpful vote9.0“Quiet location, great breakfast, wonderful staff”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing really, we forgot our toothbrushes and were floored that replacements were €7 each, but I guess it’s a very captive market when people have no other choice.
The staff were incredible and the location, although just outside of what would be the ‘city center’, the location was great; lovely and quiet. The room was really comfortable, the shower was great quality and very strong. Breakfast was a massive selection, lots of vegetarian choices and the fresh barista coffees were really nice to have. The ceiling in the lobby and restaurant is so beautiful; I loved staring at it whenever we were in the reception, no clue who the artist is but would have loved to get a print
Stayed in May 2024
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Reviewed: 13 May 2024
Christophe
France99 reviews15 helpful votes9.0“Makes it a memorable stay in Luxembourg”- • Leisure trip
- • Family with young children
- • Large Double Room
- • Stayed 1 night
No coffee machine nor teapot in the bedroom.
Brand new hotel, trendy, nice bar on last floor, restaurant busy too with young crows, large room, very comfortable, boulangerie on ground floor was nice too.
Stayed in May 2024
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Reviewed: 12 May 2024
Amit
United Kingdom1 review9.0“A wonderful hotel that exceeded expectations.”- • Business trip
- • Group
- • Medium Mama Double Room
- • Stayed 1 night
Nothing not to like.
Comfortable and relaxing. Exceptional staff that made the stay very pleasant indeed. All facilities were top class and its location near to various restaurants and shops was very convenient.
Stayed in May 2024
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Reviewed: 11 May 2024
Jennie
United States30 reviews2 helpful votes10“Will recommend for short stay”- • Leisure trip
- • Couple
- • Medium Mama Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Location with easy access to center by tram, parking
Stayed in May 2024
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Reviewed: 11 May 2024
Duc
Netherlands20 reviews3 helpful votes10“I’m impressed with the hotel. Highly recommended!”- • Leisure trip
- • Family with young children
- • Large Double Room
- • Stayed 1 night
- • Submitted via mobile
No water bottle in the room
The room looks exactly as in pictures and description. Spotless clean, great shower, comfortable beds, good location, friendly staffs, easy to access parking with free electric charging. The restaurant is goos too, breakfast is very diverse.
Stayed in May 2024
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Reviewed: 7 May 2024
Jani
Finland13 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Medium Mama Double Room
- • Stayed 2 nights
- • Submitted via mobile
No Ironing @room.
Not typical and quiet. Breakfast very ok!
Stayed in May 2024
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Reviewed: 5 May 2024
Beate
Germany37 reviews6 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Medium Mama Twin Room
- • Stayed 1 night
- • Submitted via mobile
For both of us the bed was very uncomfortable
Stayed in May 2024
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Reviewed: 1 May 2024
Jorma
Estonia7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 1 night
We stayed on the 5th floor and heard the elevator and upstairs neighbours during the night. It didn't stop us from sleeping, but we didn't expect it and it was annoying.
The place has good value for money, the location is perfect and it has a good connection with the city centre. The rooms are comfortable and clean. In general, it is a good place to stay in Luxembourg.
Stayed in April 2024
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Reviewed: 27 April 2024
Elizabeth
United Kingdom29 reviews1 helpful vote10“Would definitely go back”- • Leisure trip
- • Couple
- • Large Mama Double Room
- • Stayed 2 nights
- • Submitted via mobile
Food on roof terrace poor and over priced
Mostly everything
Stayed in April 2024
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Reviewed: 11 April 2024
Jacy
United Kingdom1 review9.0“Comfortable, stylish and Great fun”- • Leisure trip
- • Group
- • Medium Mama Double Room
- • Stayed 4 nights
- • Submitted via mobile
Would be nice to have tea/coffee making facilities in room
Quirky, nice vibes, lovely restaurant, friendly staff
Stayed in April 2024
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Reviewed: 4 April 2024
George
Canada68 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 3 nights
- • Submitted via mobile
Everyone and everything was great.
An exceptional hotel! Spacious parking garage and room. Excellent service and restaurant. We'll located. Entire hotel experience is a decor and service model based on "joie de vivre"! A fun experience.
Stayed in April 2024
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Reviewed: 2 April 2024
Lainey_
United Kingdom19 reviews1 helpful vote10“Cool hotel in a great location”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 3 nights
Nothing, everything was great
Location was great, although outside of the old part of the city it was super close to the tram stop and took only 20 mins to get to the city centre, and also 20 mins to the airport. The hotel was great, super clean and quiet, and all the staff we encountered were friendly and helpful. It's also located close to some great restaurants if you don't fancy heading in to the city
Stayed in April 2024
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Reviewed: 1 April 2024
Vadym
Netherlands14 reviews2 helpful votes10“One of the best hotels we’ve been to.”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very interesting style of the interior. Everything is clean and new.
Stayed in April 2024
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Reviewed: 31 March 2024
Milan
Germany16 reviews1 helpful vote10“Nice, clean, and close to the city center”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 1 night
- • Submitted via mobile
No direct dislike, just a comment. The check-in took too long, up to 10min. While other hotels favor self-check-in without any worries, it took too long at Mama Shelter. Plus, they charge a 50EUR fee for just-in-case - a bit unusual nowadays. Also, the staff at the restaurant seems to be a bit annoyed when you come and ask for a seat. It shouldn't be that way.
The location is perfect for a weekend visit to the city. The tram line that connects the train station, city center and the hotel stops in front of the hotel. The room is comfortable and clean.
Stayed in March 2024
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Reviewed: 25 March 2024
Lisa
Netherlands7 reviews8.0“Lovely stay”- • Leisure trip
- • Family with young children
- • Medium Mama Twin Room
- • Stayed 1 night
Breakfast was too pricey so we went to get that elsewhere.
Great beds, lovely vibe and next to the tram stop.
Stayed in March 2024
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Reviewed: 11 March 2024
Elena
Uzbekistan27 reviews7 helpful votes9.0“Very nice and special hotel, good for couples”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 2 nights
Breakfast, food and very nice restaurant, hotel is clean, staff excellent and very friendly, the hotel has its own design and character, no smoking policy and environment friendly.
Stayed in March 2024
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Reviewed: 10 March 2024
Krzysztof
Poland11 reviews1 helpful vote9.0“Great experience”- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 1 night
Front desk had troubles to answer some room related questions
Room look
Stayed in February 2024
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Reviewed: 8 February 2024
Sander
Belgium13 reviews8.0Very good- • Leisure trip
- • People with friends
- • Medium Mama Double Room
- • Stayed 1 night
- • Submitted via mobile
It smelled like cigarets in the bathroom
The rooms, the bed and the breakfast!
Stayed in February 2024
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Reviewed: 30 January 2024
Stanislav
Austria35 reviews3 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Large Mama Double Room
- • Stayed 2 nights
- • Submitted via mobile
Cozy, great service, fantastic restaurants! Also great location, near a tram station.
Stayed in January 2024
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Reviewed: 27 January 2024
Maria
Colombia7 reviews1 helpful vote9.0“Great! Some weird smell in the lobby”- • Leisure trip
- • Family with young children
- • Medium Mama Double Room
- • Stayed 1 night
- • Submitted via mobile
Location and food
Decoration
Stayed in December 2023
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Reviewed: 7 January 2024
Tamara
North Macedonia1 review10Exceptional- • Leisure trip
- • Couple
- • Medium Mama Double Room
- • Stayed 4 nights
- • Submitted via mobile
Everything was perfect! The room was extremely clean and nicely decorated. This is one of the best hotels I have ever been. The tram station is 3 min away and all of the town facilities are nearby.
Stayed in January 2024
