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  5. Reviews of Hotel Heintz

Reviews of Hotel Heintz 3 stars

55, Grand Rue, 9410 Vianden, Luxembourg

#5 of 12 hotels in Vianden

Guests' Choice

Review score

Based on 255 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 May 2024

    8.0
    Timelessly beautiful location and a wonderful place to stay
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Pillows are a little on the soft side, but certainly that’s down to personal preference.

    The hotel is full of awesome antiques and had a really nice atmosphere in its bar and restaurant areas.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very poor breakfast

    Location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Thank you for your hospitality.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Parking fee could be a little less.

    Breakfast was delightful. Rooms were very clean & comfortable! Charming place to stay.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    We have a good natural view from our room.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The parking is not included.

    The location and nature are very beautiful.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Excellent, would visit again.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    I could not say there was anything I did not like.

    A lovely hotel, great central location and a charm that not all hotels have. The staff were excellent. And the had covered parking for motorcycles which was very handy considering I visited in April. I would definetly book again and my travelling companion liked it so much he intends to return with his partner. All round a lovely hotal with a lot of charm.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Pillow was too soft

    Location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    All in all a great stay both in terms of facilities, location and staff.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    For us the only downside was the layout of the shower; it is hardly possible to shower together, and if you are built big it is neigh on impossible to turn whilst under the shower.

    Beautiful property on a great location. Nice option to park in the back (for a cost, which makes sense considering the location) and great general facilities. Breakfast is worth it, the bar is superb. The room was clean and very comfortable.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Really nice traditional hotel. Friendly staff. I would go there again.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Nothing. I would love to visit it again.

    A lovely old traditional hotel with private parking. For motorccyles there is a covered garage. The hotel has a very nice traditional decor and everything was clean and centrally located.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Beautiful hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very good location in the village. The hotel is very beautiful and the rooms are confortable. It was a good stay.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    One kettle in the room would have been nice. The walls are super thin, sound from outside will invariably come through. Not a big deal though.

    Balcony with nice view. Spacious room and comfy bed. Cheerful staff. Perfect location at walking distance to castle and eateries.

    Stayed in April 2024

  • Reviewed: 23 December 2023

    9.0
    Pricey, authentic, good location, safe, clean, friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the restaurant of the hotel wasn’t open during our stay, would have loved to experience its old authentic vibe. Also, the hotel is a little bit on the pricier side, but I can see why!

    The family hotel is old and authentic, full with a lot of antiques, but at the same time really well renovated, clean and comfortable. It has an old-time-y atmosphere, which makes it pretty cozy. We hade a nice view down the street and towards the nearby church. Easy to locate, friendly staff, clean bathroom, spacious room., big comfy bed. You can take the stairs or the elevator. There is a breakfast option as well if you pay an additional fee. There are just a few parking spots at the back of the hotel, so you have to book one in advance if you’re traveling with car. The staff was really friendly and understanding and let us park there for a bit while we were checking in and sorting our luggage. Otherwise you can park your car for free at the city entrance (7 min. walk) or against a fee near the nearest church (5 min. walk). It was safe and quiet. Also 5-6 min. walk to the city centre. Tip: there is a little café 5 min. away from the hotel right down the street, where you can have breakfast at a really reasonable prize (also a family run business, everything is baked on the spot, friendly staff). We enjoyed our stay! Would book again!

    Stayed in September 2023

  • Reviewed: 21 November 2023

    9.0
    Charming hotel that captures the atmosphere of Vianden and surroundings
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    There is no kettle in the room but we were able to rent one from reception at a small fee.

    We enjoyed the atmosphere of this hotel. It was as old and quaint as the rest of Vianden, and it was the perfect spot to explore the castle and surroundings from. Everything was clean, and we had a comfortable and enjoyable stay. I recommend booking a parking space as there isn't other parking around. Once we had parked the car we walked everywhere. There are great restaurants just down the road and a small bakery provides fresh croissants and coffee in the morning.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    The staff are truly amazing, helpful, polite and pleasant. They clearly love their jobs.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful property. Perfect location. Parking good.

    Stayed in September 2023

  • Reviewed: 8 October 2023

    8.0
    Nice decor, wonderful scenery off back of hotel with balconies. Beautiful setting. Great stop.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Parking a problem, and expensive, not just at hotel, everywhere. Hotel close to downtown, so walked to most everything.

    We loved the hotel decor. The view from our room was spectacular. Hotel grounds are lovely.

    Stayed in September 2023

  • Reviewed: 7 October 2023

    9.0
    C’etait tres bien
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pas applicable

    You should tell that it is situated in a beautiful steeet in the center ! But also that parking possibilities are limited but that you make a parking reservation:)

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2023

  • Reviewed: 1 October 2023

    9.0
    Great location friendly staff
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was served to you so some foods wasted

    Great location friendly staff

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Unfriendly and unprofessional staff at the reception. We booked a room with bacolny but the reception tried to gave us a room without balcony instead. She seemed very annoyed by our insistence on getting the room we had reserved.

    The location.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No kettle, few tea bags or even a small bottle of water (!) in the room (and pub is closed at 8.p.m). Very expensive parking (maybe because there are only a few spaces available). Breakfast is the same every day. No fruits and vegetables (and it was the fruit and vegetable season). No water in price, only small glass of juice and poor quality coffee, Breakfast is served to the table and everything is distributed. Cappucino or espresso during breakfast was extra pay ( it is rather unusual in 3* hotels).

    The common area of ​​the hotel is very nicely decorated and atmospheric. Very helpful staff, the receptionist told us where was the free parking (Thank you very much). Our room, despite partly stylish furniture and a comfortable bed, was not very cozy (e.g. no bed rugs or floor coverings).

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Beautiful Rothenburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Gorgeous hotel within walking distance of everything to see and do in the old town. Perfectly clean and comfortable and friendly welcoming staff. Lovely breakfast and Otto was very helpful showing us where to park the bike.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Fantastic, laidback, fun, cultural, friendly, felt at home.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    3 settings on the showerhead but 2 were leaky and the 3rd setting had low pressure of water.

    The location of the hotel is unique, we had a room on the 3rd floor with view over the terrace. The view was nice, misty mountajn in the morning. Bed was comfortable, room size was good, balcony size also.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Nice hotel in a lovely village.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    A fair bit of traffic noise during the day.

    Great location, charming hotel, very clean and quiet at night.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Nice hotel.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Lovely one-night stay for a couple
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The corridors were a little dark at night, especially at the porch where the door is for us to enter and exit the hotel. Perhaps installing more lights would be a nice idea. :)

    The staff was very friendly and the location was great. The entire hotel decor was very vintage and special. The room was clean and cosy too!

    Stayed in August 2023

Showing 1 – 25

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