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Reviews of Hotel Empire 3 stars

34, Place De La Gare, Gare, L-1616 Luxembourg, Luxembourg

#30 of 62 hotels in Luxembourg

Guests' Choice

Review score

Based on 1088 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast and excellent location

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Good hotel near station
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel location is not a good location for walking or eating out

    Close to station and tram

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Great place for the money. Excellent staff.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Bed was a little old but not too bad.

    Breakfast was excellent. The ladies that serviced breakfast were fantastic. They were very nice and kind.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Opposite to the main station with decent breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good location, just opposite the main train station. Decent breakfast.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    There was no problem at all.

    My room was large and quiet - although it faced the failway station and several streets. The windows shut out all the moise effectively. Mattress a bit saggy, but still I slept well. New fittings in bathroom, good breakfast. Verys friendly staff at reception.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Recommended
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The breakfast was Excellent!!! recommended. The room was very good and comfy except the beds were two single joints. The coffee room is perfect. The services from staff at the breakfast were perfect. The location is perfect at 5 min by walking from the station.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Just opposite railway station &easily accessible.

    Stayed in March 2024

  • Reviewed: 19 May 2024

    9.0
    Comfortable hotel just next to the railway station with good price-quality ratio
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    I had a breakfast at ca. 8 am, and there were no warm dishes at that time (it seemed than the staff only started to prepare them once I was leaving). But the breakfast I had was still tasty.

    Location next to the railway station and bus stop to the airport. Good breakfast, comfortable bed, good price-quality ratio.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Enjoyable but with downside of internal noise issue
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Internal sound proofing inadequate. People talking at normal conversational level in adjoining rooms could be heard. External noise was OK thanks to double glazing.

    Location

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good place for value.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is very small and bathroom is inside glass walls, so no privacy at all if you are not alone in the room. Also streets behind the hotel are a bit sketchy.

    Right in front of main station so very convenient to get around. Staff was very kind.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    Charming service and comfortable stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    If you have dietary restrictions it is difficult to navigate the breakfast menu and its limited choices. However, the friendly chef double-checked all the ingredients with my partner to ensure no harm and decided she would make the omelette so my partner could enjoy her breakfast.

    Located in front of the train station, and an easy walk to nearest tram station to start exploring the charming historic city of Luxembourg. At the time of writing public transport is free. Clean and comfortably quiet room. Friendly reception staff on check in and departure. Special mention to the kind chef who helped my partner as she was unable to have breakfast due to allergies. The perfect omelette beautifully seasoned and made with love was served with a friendly smile and made her day 😊

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The nice hotel with a very convenient location. The staff was very friendly and helpful. Clean, the towels and linen were fresh.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect Location. Nice People.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Springtime in Luxembourg
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    -

    Its location is perfect if you want to travel through this little country using the train :) The breakfast had plenty of qualitative choices.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Really great choice for price, location and comfort with breakfast for a short bust to lovely Luxembourg.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked if our bathroom was a little bigger.

    The location of this hotel is perfect! Across the street from train station but noise not a problem. Also next to the free tram stop. Buses too! Tram takes you from one end of Luxembourg City to the other. Fantastic breakfast and comfortable beds.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Lovey countryside stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a bit confusing

    Really friendly staff, they let us check in early and gave my boyfriend a takeaway breakfast because he was too hungover to go for brek!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Smell from Bathroom

    Very convenient transportation

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Conveniently located with pleasant, professional service and above-average breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small, and we had luggage for a two-week trip. A room that size would be more suitable for a solo traveler or two people with minimal luggage.

    The room was clean, the staff was friendly and efficient and the breakfast surpassed expectations.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Perfect for a short stay
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Clean and functional. Good location.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Not much to mention as the stay is for just one day. This is a three star hotel as it was displayed right outside the entrance but i didnt find any gym or pool in the hotel .

    The place is centrally located right in front of Luxembourg Gare hence the access is pretty good with restaurants near by and train station right opposite. The breakfast has little options but its good enough. The room is clean and maintained well.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    One small spot light in the bathroom (above mirror for example) would be better.

    We just stayed for 1 night, however it was perfect for our needs. Comfortable room, good amenities. The only downside in our room was the bathroom. It had glass wall, we didn't mind about the see-through bit (for a married couple is fine), but my husband woke up in the middle of the night to use the loo and had to do in the dark otherwise it would light up the whole room and wake me up. Not all rooms have this glass wall (our friends rooms were fine) Nice touch was the radio in the room, used Bluetooth on it Breakfast was good, nice selection of teas. A friend had a omelette and it was really good. Staff was friendly and helpful. Location was good, just opposite the main station and lots of trams stops. About 20 min walk to the touristic spots. Easy parking. Parking garage about 3 min walk, secure and €20 per day (24h).

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    A great stay for sure. Would stay again and recommend to others.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We didn’t have coffee machine in our room but had the breakfast included so was ok.

    The breakfast included was delicious. The hotel location was great. Right next to tram so we could hop all over for free! Would stay again and recommend to others. Parking was super easy too. The kids loved the triple room!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good solid hotel with some smaller issues
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    The hotel's maintenance and management practices could see some improvement when it comes to air circulation. The first room I was in had mould not only in the shower (more than usual), but also around the corner bed, and around the window. The second room I was in was much better, but there was still a little bit (but way less) mould around the bottom of the window and a little bit in the shower - those two things would be manageable, but the handshower itself actually had mould on it, which was honestly a bit shocking. Now, this is nothing that the cleaning crew can do much about. The root cause of this is the fact that the windows are very well insulated, but the heating was off in both rooms (would keep the humidity down), the AC was off (would help with the air exchange), and the bathroom extractor fans don't seem to work all that well. So what happens when you shower, is that the windows of the room get fogged up, to the point of (in the case of the first room) water running down the glass. So considering most guests will not air out the room and dry the windows, it's impossible to avoid having mould if the rest of the factors (heating and air circulation) are not changed. But regardless of how avoidable or not the issue is, maintenance could go around the rooms and spray off the mould spots at the very least. Something should really be done about this, because it's very much preventable and unhealthy, but - as a last comment - I've seen worse, and it's not the end of the world. Anyone who doesn't have breathing issues and doesn't mind mould will be perfectly happy at this hotel.

    All in all, it's a good budget hotel in a very good location. It's right in front of the central station, and the bus that goes to the airport departs from literally across the street. All the trams and trains are also right there. Breakfast was a bit limited, but the ladies who took care of breakfast were extremely nice and made for a great start to the day. The room cleaning was very good. There was almost no sound coming in from outside, and only a little bit from the corridor, so the sound insulation was very good. The people at Reception were nice and professional. They took care of my luggage when I was too early for check-in, gave me great restaurant tips, and dealt with an issue that came up during my stay in a polite and professional way.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Excellent location for a decent accommodation.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was okay but it has a smell. The bathroom is quite old and in the corners you can see some dirty or odd colors. In the night there was a sound like a leak through the wall (probably because of the rain) which was annoying and woke me up. You can also hear the tap of the next room and people sounds from the other side of the room. The costs was a bit high for the room received. Not much information given on check in neither. Could be more informative.

    Location is just in front of the Hauptbahnhof.

    Stayed in March 2024

Showing 1 – 25

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