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Reviews of Café Hotel de ville de Bruxelles

15 Grand-Rue Vianden, L-9410 Vianden, Luxembourg

#12 of 12 hotels in Vianden

Guests' Choice

Review score

Based on 100 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.4

  • Location

    8.5

  • Facilities

    5.8

  • Staff

    7.5

  • Value for money

    7.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 27 May 2024

    5.0
    Passable
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    no breakfast,

    very nice village

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Cheap and fair enough for a person one day who looks only for rest
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The bathroom in the corridor The lack of personnel for having a coffee in the morning

    The cheap price. The location The bed length

    Stayed in May 2024

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    WALLS ARE PAPER THIN THAT YOU CAN LITERALLY HEAR HUSHES FROM NEIGHBOURING ROOM

    Stayed in November 2023

  • Reviewed: 4 October 2023

    5.0
    Room for improvement
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I checked in on Sunday evening, according to my booking confirmation it was possible to check in between 15:00 and 19:00 I arrived around 18:15 and no one was there, except for a family that wanted to check in as well. It took a lot of calls and messages till after almost 45 minutes finally someone came. He was not very friendly but almost yelled at us for being too late. Apparently he had waited till 5 and then had gone home, which is a bit weird because if you still expect some guests, why not call them and ask about their arrival times? The showers were not very clean and I don't think the toilets have been cleaned during my 3-night stay. I can't blame the hotel for dirty guests peeing on the floor, but 2 days later I could still see the remains.

    Personally I don't need a television in my room or my own bathroom, so I'm happy to see that hotels like these still exist. The hotel could be so much better though, just a bit of love, some detergents and better communication and it could easily become a 7 or 8

    Stayed in October 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom facility, cleanliness of shower

    Clean Bed

    Stayed in September 2023

  • Reviewed: 21 September 2023

    5.0
    Looks nice at first sight
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like hell and we were supposed to have breakfast at 08:00 but there was nobody, we even couldn't leave the hotel because the door was locked.

    The price and the location

    Stayed in September 2023

  • Reviewed: 11 August 2023

    7.0
    Property served the purpose required.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Broken light fitting in room.

    Superb location!

    Stayed in August 2023

  • Reviewed: 1 August 2023

    6.0
    Pretty decent inexpensive stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room was advertised to have a balcony. On arrival we found out by ourselves that the doorhandle was broken and falling to bits. So it was unusable. We still managed to get onto it by our own methods ;) (safely and without damaging anything). The locks for the hotelroom and shared bathroom are the same, possibly implying that it could also be used on other people's hotelrooms (we did not check).

    The hotel was in a nice spot near the center. It was not very expensive/relatively cheap. The staff although not fluent in English was very nice and kind. The room was decent, the bed was comfy enough, we had a sink in the room which was nice. There was a decently sized closet and a mini fridge we could use to chill some stuff. The balcony gave a nice little view over the town. Also there were extra pillows and warmer blankets in the closer which were great during the colder night. Since the hotel is also a cafe, there was a great spot the have some drinks in the evening.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Okey place to stay if you want to visit the town. Nothing fancy.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The owner, when struggling to find my bookings, asked "Do you understand Engleesh?" (I am English, and can also speak a little of Danish, Dutch, French, German, Italian, and Spanish) "Are you stupide?!" which I thought was unnecessary.

    An economical choice for me.., I'd been camping and then staying on my daughter's sofa, so a bed would be an upgrade.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    7.0
    Cozy hostel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We couldn’t use our own bathroom so we had to use the spare ones

    Breakfast was included and fresh made every morning by the lovely lady who managed the hostel. Our room had an en-suite bathroom, however it was out of order. The location was great

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    I would really like to correct the information in booking and write the truth there
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, there was a scam. When choosing a hotel, it was indicated that the shower and toilet were in the room. but unfortunately, it turned out to be a lie. He was in the corridor and was common.

    Beautiful location, fabulous unforgettable views around.

    Stayed in April 2023

  • Reviewed: 9 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom in the double room wasn't working, and this was told to me at the check-in

    Linens and towels were clean.

    Stayed in June 2023

  • Reviewed: 15 April 2023

    7.0
    Great location, friendly staff and very good value for money.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Good location, nice staff. The view from the balcony was fantastic.

    Stayed in April 2023

  • Reviewed: 4 December 2022

    6.0
    Basic rooms but great value for the location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    There was a strong odor of cigarettes in the hallway.

    Great central location in Vianden. Close to restaurants and bars.

    Stayed in December 2022

  • Reviewed: 9 November 2022

    7.0
    Good Value for Money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Heating system not active

    Location Check-in procedure Comfort

    Stayed in November 2022

  • Reviewed: 10 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shared bathroom down the hall without a sink (only toilet and shower)

    Very friendly and motivated staff. Good value for the price. Very central location.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    7.0
    Disappointed although could have been great.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Did not appreciate that the hotel was left all open by itself and that the owner did not manage things with the employee who was present in the village that morning. No one should leave a hotel unmanned like this.

    The location was perfect close to everything including the bus stop at Vianden Breck. The bed was fine. However big issue with the "plug-in" toilets we could not use ! Plus plugs far too close to the shower and electrical installation did not feel safe at all. The serving staff in the evening was very nice, polite and professional. Big mishap with breakfast in the morning and we had none. Our plans and timing were kind of ruined for the morning as we waited with other guests for breakfast which never happened. We were told it was because someone from the hotel had a car accident but we saw en employee later on who then was present in the village and could have taken care of guests waiting all alone in those circumstances. She even took the bus with us that morning...

    Stayed in August 2022

  • Reviewed: 26 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    Upon arrival hotel was locked. There was a note on the door saying we had to phone a certain number. On that number no answer. Then we phoned different number (number on booking.com papers) and after 10 minutes or so someone came to open the door and show us our room.

    Location is perfect right in the city center, staff friendly. Price relatively low so good value for money. Bathrooms are shared but that was clearly mentioned while booking. Our room did have a nice view and a big balcony.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Late breakfast, dated interior

    Very nice view.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room and shared bathroom should be cleaner, but in general, it is a good quality-price relationship

    The host was friendly, the hotel is well located, the room is correct, the bed correct, the room and the shared bathroom could be cleaner, but the were correct. The breakfast is simple but very nice for the price of the room, the croissant was very big and delicious!

    Stayed in August 2022

  • Reviewed: 1 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No facilities, such as tv, kettle, shared bathroom, Wooden floors through out so it was noisy when the family were moving around at 7am. I feel it was overpriced compared to the accomodation we stayed at in Luxembourg city. Very basic.

    Location

    Stayed in February 2022

  • Reviewed: 17 May 2024

    3.0
    see above
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights

    Hygiene was really bad.The shower and toilet(shared)on same lvl was filthy and not doable.We never met any staff not entering or leaving the hotel.The location and view is good but the room also not really clean and hygiene and needs some work.The room are really noisy and the peoples constant coughing and sex every 48 hours wich almost felt like in our own room was annying and we rarely complain.So not again for me but further we had a nice time in VIANDEN.But never a shared bathroom again.No new towels or room clean up either we stayed 4 nights.

    Location and view rest was pretty bad.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    I very much enjoyed my night at this quaint hotel in the heart of beautiful Vianden.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The hotel is ideally located and super easy to find. The guy is really friendly and helpful and the whole place has a relaxed vibe. For the price, it's hard to complain.

    Stayed in May 2024

Showing 1 – 25

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