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Reviews of BEST WESTERN Santakos Hotel 4 stars

J. Gruodzio g. 21, LT-44293 Kaunas, Lithuania

#20 of 37 hotels in Kaunas

Guests' Choice

Review score

Based on 1191 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    As with many hotels, the mini-fridge was basically useless - it hardly cooled at all. Not good if you need to store medications, breast milk, formula, etc. Building is not entirely wheelchair/stroller accessible. Note that they contract out their laundry services and it takes a while, so they can't do laundry for you unless you're staying a little longer; however, there's a self-service laundromat a four minute walk away.

    Great location, beds were comfortable, staff was friendly, breakfast was good. Parking was easy. Would stay again.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The furniture is old and needed to be renovated. No air condition.

    Hotel in good location, near to old town and pedestrian street. Hotel has free of charge parking with direct access to hotel.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not tasty breakfast

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Person in the reception was missing when we arrived, some parts of the building needs renovation, i would not consider the selection of the breakfast as of 4 star hotel.

    Location is great and building is still authentic. The size of the king room was also very nice as well as the view through the window. The hotel also has a spacious parking. We loved how comfortable were the beds!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good price for value to spend several nights
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet water was running non stop from time to time, hot water was not hot enough - had to add boiled water from the electric kettle to stay in bath.

    Comfortable bed, spacious room, good breakfast, central location, quit area.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Nil

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Convenient to old and new town. Good breakfast.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    True four star Hotel ****
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    It appeared there was partially clogged wash basin drain, but who hadn't come across to this in one's lifetime? Light switching schematics in the room was very confusing. I had to light up entire bedroom at 3 AM in order to provide an AC power to bathroom light switch, while in search of #1 remedy.

    Spacious, cozy room with all you need, including clean carpet and wooden furniture in the room makes your stay really great. Great contrast to other Lodges with cold Scandinavian touch of minimalism. Location is just great in very center of the city of Kaunas. Across the street there is a ... musical school so one can enjoy listening how diligent students are gaining skills on their blowing or string instruments. The restaurant is located at underground level and possibly underneath of other building. Quality of breakfast is great with wide selection available, including my favorite tuna salad with pickled onion strips, sun dried tomatoes and a sweet corn, all treated with splashes of Heinz light Mayo strokes. Do not forget a slim slice of Rye seeds bread.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    ok
    • Leisure trip
    • Family with young children
    • Two Room King Suite
    • Stayed 2 nights

    Breakfast was very basic and not so good, boiled bacon not fried, coffee not tasty at all thin walls, hear everything from the hall

    Nice rooms and location, good beds

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast wasnt super good. The waiter court in his hand, hand in his hair... And then arrange the food.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Nice, quiet and confortable stay.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    I would have needed a late checkout option, but the staff told me that there were many bookings, so it was not possible. However I could temporarily store my luggage in a special room after check out, so it was fair enough for me.

    The hotel is placed in an old building in the city center, 2 minutes from the pedestrian walk. Thus it's really close to the touristic area (old town). However it is a quiet place. The bed was really comfortable, so I could have a very good sleep each night. The room was cleaned on a daily basis. The breakfast included quite the same things each day, but there were fairly enough meal choices.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good value for money for a short stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very poor, facilities need a bit of renewal.

    Good location, spacious room, nice bathroom, good value for money, free parking.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    Pleasant stay overall, would highly recommend.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much, all positive.

    Hotel stay was nice as staff was very accommodating both in terms of the room and breakfast. Free parking is a big plus and the room was nice.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breafas was ruined by a hair on the cheese. Before half year was much better and more teasty.

    The hotel neef renovation. Parking in the yard.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Fantastic Kaunas stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There was lots of stairs around the property, if you have access requirements you would struggle at this property

    Amazingly comfy bed, massive windows and great shower pressure. We also had a table and chairs in time room and a desk. Breakfast was great, loads of hot and cold options. Definitely something for everyone. Very close walk to the old town and 3 minutes walk from the bus to the airport

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    assortment

    koffe

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    My room was very large and comfortable. The staff kind and helpful. Near the city center

    Stayed in February 2024

  • Reviewed: 20 April 2024

    9.0
    Super
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wc and bathroom had strong smell.

    Perfect location, large parking, excellent breakfast.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not comfortable bed

    Location is perfect

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    room breakfast everything

    Stayed in January 2024

  • Reviewed: 2 April 2024

    9.0
    Perfect!
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The location and breakfast were great! Private parking was included!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Private parking is rather hard to get in subjected to a barrier. It is said to call the reception to open the barrier but once you call, the reception desk is unable to reach. You have to go to the reception in person. It is a bit tedious and annoying.

    Location is good, exactly at the city center, close to any restaurant and cafe. Breakfast is good .

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is close to old town and also close to Žalgiris Arena.(I went to a game there).Room is big and comfortable,has everyting you need.It was my second time there,will return in future

    Stayed in March 2024

Showing 1 – 25

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