nothing, its disgusting

this is the most nastiest hotel I went to in my life, I don't recommend anyone to go this hotel, very extra dirty, no toilet cover, water always leaking in the toilet, no towels, no bed covers, dirty sheets, even the kitchen is all rusty, saloon furniture all filled with dirt , even the pool water was dirty, and also the workers that work there, you can not even look at them because they are dirty and stinky. I couldn't stay there I directly took my stuff and left the property even didn't ask for refund, and the hotel is too much overpriced, 200$ for this room, I would not pay 1 dollar for this property,

Stayed in August 2023

comfortable apartment, very kind staff and great hospitality

Stayed in February 2023

The first thing you need to do is clean the place properly. In addition to being disgusting, the sofas reeked of foul odors. We didn't have a gas bottle for cooking and the fridge didn't work until the next day. The towels are so small that you can only use them to wash your face. There were four bathrooms. However, most of them were not clean, the water was weird when you flushed the toilet, the shower head leaked water, causing the bathroom floors to always be wet. The shower did not have a water stopper, so every time you took a shower it made the whole bathroom wet. There is a lack of respect and rudeness from the owners. He offered me my money back when I complained. As a result, the problem is that you advertise your place as a four and a half star stay while you are only a star. As we planned to stay there for two nights, we were unable to find another place to stay, otherwise we would have left. For 400 dollars a night, the least you can do is provide your guests with proper hygiene. Pillows and mattresses may have sweat stinging them, or they may be rotten. The owner of the place, Mr. Khalil, is disrespectful. The first rule for starting a business is to treat your customers with respect and understanding. If your guests stay with you, they will have a nasty stay with serious hygiene problems.

the place is horrible

Stayed in August 2022

Came to enjoy a one night stay with my family, I had to mop the bathrooms floors bcoz there’s no curtains or bac a douche, waiting for 15 min in the toilet for the hot water to reach, no extra blankets, biggest door that takes us to the pool couldn’t be locked, although they said they’ll fix it and they didn’t so we had to call someone at night to fix it so we can sleep. They didn’t even made an effort to open a small pass in the snow! We had to pull our luggages and holding our kids hands, struggling to reach to our bungalow!!! Bedroom door handle fell on the floor like more than 4 times. We almost had a gas explosion trying to turn on the heat and make our coffee. Super dirty sofas I STILL HAVE NO IDEA FOR WHAT THEY ARE CHARGING 200$/night! Shame on you!!!

Stayed in February 2022

the sink was broken the stove wasn’t working

not much

Stayed in January 2022

no restaurant or breakfast service in the facility. the towels and bed sheets are due for a complete replacement with new ones in the whole hotel (very used). the cleaning services need a little more supervision. the utensils need to be renewed.

the location on the main road that leads to the neighboring ski stations is good. The staff were empathetic and helpful anytime they were asked and made the hotel feel cozy, family like house with a warm villager-like behavior. The rooms and chalets’ interior design with a chimney and rustic wood adds to the warmth of the facility and makes it ideal for winter getaways.

Stayed in January 2022

None

Highly recommended!! Very cozy hotel with a beatiful room view for the amazing mountain of Faraya. The room is clean & equipped with everything you need for your accommodation, the staff are very helpful & friendly they even let us check in earlier than the check in time. They just need to add some new kitchen utensils in the room and it will be perfect. Will definitely stay there when I travel again to Lebanon!

Stayed in December 2021

Everything should be enhance. It was a shame. The apartment was dirty, in work, we were next to the plant room so it was noisiy. We were literally hearing every single word pronounced. It smelt bad, we had to live in emergency because my mom started to get sick because of the smell (we were scared to get intoxicated with carbon monoxid). The rooms were expensive for something that don't deserve any client. The establishment was maybe a great place before the crisis but now it's awful. If you're searching for a place and you ar ewondering to come there, run away.

nothing.

Stayed in December 2021

There are no comments available for this review

Stayed in January 2023

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Stayed in March 2023

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Stayed in December 2022

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Stayed in July 2022

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Stayed in May 2022

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Stayed in February 2022

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Stayed in February 2022

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Stayed in February 2022

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Stayed in January 2022

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Stayed in January 2022

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Stayed in January 2022

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Stayed in September 2021

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Stayed in August 2021

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in August 2021