Al Arz Casa Bcharreh, 1377 Al Arz, Lebanon
#1 of 4 hotels in Al Arz
Guests' ChoiceBased on 23 hotel reviews
9.3Cleanliness
9.4
Comfort
9.6
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
Reviewed: 14 April 2024
Ghazi
United Arab EmiratesI'm an early riser, would love breakfast around 6
The staff were great,breakfast excellent. Very clean manager Fares is a great man. Same goes for Ali
Stayed in April 2024
Reviewed: 4 April 2024
Daher
United Arab EmiratesI have no comments, I did like everything
the whole thing all combined , location , cleanliness, space and comfort
Stayed in April 2024
Reviewed: 25 February 2024
Zeina
LebanonNA
Location, flexible and customer centered stuff
Stayed in February 2024
Reviewed: 15 February 2024
Khaled
LebanonNothing
A good hotel with good and friendly staff
Stayed in February 2024
Reviewed: 15 February 2024
Sara
LebanonNothing to be mentioned but one thing is the cleanliness of the room and the refill of the coffee and tea in room.
The hotel staff are very welcoming. Our room was very spacious. The food at the restaurant is served hot and very delicious. The location is 5 minutes drive away from the the slopes. Excellent stay for families with kids. I would definitely book again there.
Stayed in February 2024
Reviewed: 14 January 2024
Mazen
LebanonThe Suite is super clean
Stayed in January 2024
Reviewed: 27 December 2023
Jessy
LebanonExceptional
Stayed in December 2023
Reviewed: 22 December 2023
Amani
United KingdomYou can't control the room's heating
The management was very friendly. They went above and beyond to accommodate us.
Stayed in December 2023
Reviewed: 17 May 2024
Issam
IraqThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 April 2024
Marwan
EgyptThere are no comments available for this review
Stayed in January 2024
Reviewed: 20 March 2024
Fouad
Saudi ArabiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 13 March 2024
Dan
LebanonThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 March 2024
Betelhem
EthiopiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 March 2024
Ayman
LebanonThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 March 2024
Louis
LebanonThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 February 2024
Khalid
EgyptThere are no comments available for this review
Stayed in February 2024
Reviewed: 9 February 2024
Walid
LebanonThere are no comments available for this review
Stayed in February 2024
Reviewed: 6 February 2024
Ghazy
LebanonThere are no comments available for this review
Stayed in February 2024
Reviewed: 4 January 2024
Daher
RomaniaThere are no comments available for this review
Stayed in January 2024
Reviewed: 31 December 2023
Wissam
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 December 2023
Abou
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 9 October 2023
Nadine
LebanonThere are no comments available for this review
Stayed in October 2023
Showing 1 – 23
Kovalam, India
Morelia, Mexico
Singapore, Singapore
Middelkerke, Belgium
Eufaula, USA
Offenbach, Germany
Tewkesbury, UK
Kanyakumari, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content