B.Momyshuly Prospekt 12D, 010000 Astana, Kazakhstan
#13 of 117 hotels in Astana
Guests' ChoiceBased on 81 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
9.0
Staff
9.0
Value for money
9.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Parinya
United Arab EmiratesN/A
Though english communication is challenging but all staff are very helpful and try to support us especially staff in restaurant. Dinner at hotel restaurant is fantastic and with extra charge.
Stayed in March 2024
Reviewed: March 26, 2024
Parinya
United Arab EmiratesNothing
Staff friendliness and helpful
Stayed in March 2024
Reviewed: November 29, 2023
Alzhan
KazakhstanIt was a little cold in the room
Very pleasant place and value for money
Stayed in November 2023
Reviewed: October 27, 2023
Ivan
RussiaEverything is perfect. Exceeds other hotels even that are twice expensive.
Stayed in October 2023
Reviewed: September 4, 2023
Tatianakrivenkova
United States of AmericaGreat value and wonderful staff. They helped my parents with directions and even surprised them with a watermelon on their last day. The room was clean and comfortable. Not far from US Embassy.
Stayed in August 2023
Reviewed: August 20, 2023
Mohammed
United Arab Emiratesthe breakfast was average
I liked the location and the rooms were clean with good price and amazing staff
Stayed in August 2023
Reviewed: July 14, 2023
Roman
United Arab EmiratesPillows were a bit large, it would be good to have thin options
Very nice and clean hotel with interesting national design. Not your typical chain hotel. Amazing value for money. Good location. I want too hungry for breakfast, but it seemed it was nice and simple. Management definitely is doing great job to keep the standards high.
Stayed in July 2023
Reviewed: June 20, 2023
Gasimli
Russiacleaning, room size, and price.
i like the design and location of property and staff.
Stayed in June 2023
Reviewed: May 29, 2023
Walk
Russiathe kitchen so simple
style, friendly and very helpful staff
Stayed in May 2023
Reviewed: April 8, 2023
Adilet
KazakhstanAttention to detail and good breakfast.
Stayed in April 2023
Reviewed: August 1, 2022
Abraham
KazakhstanCan't think of anything for now.
It was a beautiful experience at the hotel. The environment was serene and quiet. Nice restaurant and hallways. The location was great for me. I like the fact that I don't feel monitored but I still have my sense of security, just like being at home - an automatic home.
Stayed in July 2022
Reviewed: July 10, 2022
Madelle
Philippinesnothing
The people are so nice and so helpful. As a tourist I could not speak in their language and people in the hotel made efforts to help me from finding the nearest ATM or money changer, where to buy simcard and speaking the taxi driver to bring me to Burabay. Hands down to all the kindness of the staff. The breakfast was also great. It was definitely a great stay.
Stayed in July 2022
Reviewed: July 3, 2022
Mg2al3o
Kazakhstan-
Very cozy and nice place, nice breakfast
Stayed in May 2022
Reviewed: June 12, 2022
Ablaikhan
Kazakhstaneverything was great
interior is amazing
Stayed in June 2022
Reviewed: June 4, 2022
Olagunju
KazakhstanThe room was nice, the bed was incredibly good. The bed linen was just fantastic. There's a minibar in the room and there's a Cafe in the lobby with fantastic meal. Will definitely go back here.
Stayed in June 2022
Reviewed: May 16, 2022
Anna
RussiaThere was lots of dust on the furniture surfaces and hairs on the towel. Not nice. Shower gel was like a water, it was impossible to use it.
Really nice and cozy place. Interior is very welcoming and original, loved it. There was a really good bed and all the furniture is in good condition.
Stayed in May 2022
Reviewed: May 12, 2022
Daniyar
AustriaNothing really. For this price - nothing to complain about
I really like this hotel, it's cozy, clean, and esthetically pleasant. This is the best option in terms of money/value. The reception is amazing (but I don't know her name though).
Stayed in May 2022
Reviewed: August 8, 2021
Zainudin
KyrgyzstanInternet
Stayed in August 2021
Reviewed: December 3, 2023
Ivan
Czech RepublicPillows
Stayed in December 2023
Reviewed: November 9, 2023
Yerlan
KazakhstanWorn out, old, not fresh
Design
Stayed in November 2023
Reviewed: November 4, 2023
Ekaterina
RussiaDry air (central heating), not so tasty breakfast, no coffee machine (only instant coffee), no cleaning inside rooms after 3 nights, artificial plants everywhere
Nice design, location, clean rooms, reasonable price
Stayed in November 2023
Reviewed: July 14, 2023
Saule
NorwayBathroom door didn’t work, AC didn’t work, no daily cleaning
Locations, big bed, large tv
Stayed in June 2023
Reviewed: February 13, 2023
Apichat
RussiaStaff (reception) un polite and bad service mind need to improve!
Room big good bed with good facilities
Stayed in February 2023
Reviewed: February 9, 2023
Apichat
RussiaStaff not professional and lack of service mind
Room and design good
Stayed in February 2023
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