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Reviews of Caspian Riviera Grand Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Chetverty Microdistrict, 130000 Aktau, Kazakhstan

#29 of 66 hotels in Aktau

Guests' Choice

Review Score

Based on 76 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    Amazing stuff and location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only downside was the loud noise from the roof. If your balcony has a sea view it probably will be near this roof, and you'll need to keep your windows closed to avoid the noise.

    This hotel was perfect for our stay in Aktau. We received a warm welcome from the reception team, Nasiba and Nurlan, who were super nice and answered all our questions. Also Assel helped us a lot 😌 Breakfast was very nice👍🏾 The staff was amazing throughout our entire stay, their service and help were exceptional! Our room was very clean. The bed was super comfortable, and the room was spacious. The hotel's location is amazing, with everything within easy reach. It's convenient to get to the city and enjoy a wonderful walk by the beach.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    I reccomend to stay here
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very positive feelings from stay in this hotel. I would like emphasize very supportive stuff of hotel. Especially guy from reception Diaz. Very polite and supportive

    Stayed in May 2024

  • Reviewed: March 14, 2024

    10
    Sea sunsets and long walks along the promenade
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Location! The room was big, the balcony faced the sea and the bed was super comfortable.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Impressive hotel
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Some rooms, like mine, do not have a good sea view. This is more of a view of the roof. You cannot reach the coast from the nearest door, which is in front of the sea.

    Such a great location and view from a restaurant. There were a large spacious room and a balcony. And the view from the room right to the sea. Fancy restaurant with a wall with fish. The coast and the popular beautiful trail along it are one minute away.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and friendly girls at the reception

    Stayed in January 2024

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    No balcony, small bathroom, few hangers, it was construction staff on our floor

    Big room, sea view, comfortable king size bed

    Stayed in October 2023

  • Reviewed: July 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is not a five star hotel. Breakfast is ok but nothing special.

    Unique location next to the Caspian Sea. Comfortable rooms. Very nice roof terrace restaurant (don't forget to book in advance).

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Overall good hotel to stay in Aktau!
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    1) Good location 2) Beautiful view 3) Clean 4) Average breakfast Attached pic from the window:

    Stayed in July 2023

  • Reviewed: June 24, 2023

    10
    Amazing view of the Caspian Sea.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None.

    View. Location.

    Stayed in June 2023

  • Reviewed: May 13, 2023

    8.0
    Great location! Huge, really spacious room (family suite). Breakfast average, bed uncomfortable.
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 4 nights

    Breakfast was a little disappointing; the options were quite limited. The location for breakfast was a little strange, in that you had to walk through a ballroom to get to a very small dining area (only about 10 tables for the entire hotel).

    The egg cook was excellent. He made our eggs perfectly, exactly how we wanted them. The blini were good, but weren't always available. The selection of juices was always good. Would have liked to see more "Western" options at breakfast but it was okay.

    Stayed in May 2023

  • Reviewed: December 13, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    the ❤️view from my room 👍🏼

    Stayed in December 2022

  • Reviewed: December 11, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff at the reception very welcoming and client-oriented🙏🙏🙏

    Stayed in December 2022

  • Reviewed: December 11, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Construction in 2nd floor. Big room , but they accommodate me in 2nd floor where construction going on and bit messy

    Big room, nice beds

    Stayed in December 2022

  • Reviewed: October 6, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    l liked about view from the window.

    The staff was very pleased and friendly.

    Stayed in October 2022

  • Reviewed: September 29, 2022

    8.0
    A great hotel
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    This a high end hotel - the lobby area was luxuriously fitted out with a "French" theme. The staff were attentive and the room was large. The hotel faces onto a pedestrian promenade along the shore of the Caspian Sea, ideal for walks/runs. There were a few dining options in the hotel

    Stayed in August 2022

  • Reviewed: September 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    That's a pity that the staff's English knowledge is not enough. Another minus point is that the breakfast place does not smell pleasant. The other things are geat

    Stayed in September 2022

  • Reviewed: August 30, 2022

    7.0
    Good hotel according with their place
    • Business trip
    • Group
    • Standard King Room
    • Stayed 5 nights

    Service both in food courts and in cleaning. To work more faster and to be more experience

    Generally the hotel is good lso in place and also in price. The staff was good, but I have claims to restaurant and ceaner staff. The service in restaurant was good but it's worked very slow. Cup of coffee you could wait for a half of hour. The cleaning of room was good, but they began to work so late, even in the evening.

    Stayed in August 2022

  • Reviewed: August 2, 2022

    9.0
    Comfortable and enjoyable. would definitely come back
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    initially didn’t get the type of room ordered, and had to go back up to change , which is not good considering we arrived late and had small kids. the from eventually provided was on a floor/wing with a lot of construction materials around. would have been better to be notified of this as the room was being changed

    spacious and the location was perfect. she

    Stayed in May 2022

  • Reviewed: June 24, 2022

    10
    very good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    very good

    very goof

    Stayed in June 2022

  • Reviewed: June 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no balcony/in my room

    Top location - you can start on the beautiful boardwalk from here directly. extraordinary views.

    Stayed in June 2022

  • Reviewed: June 18, 2022

    7.0
    5 star view, comfortable rooms, 3 star breakfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very disappointing breakfast, limited choice, bread and jam selection finished by 9.30 every day - never offered a coffee at the table, had to ask every day.

    5 star view, very comfortable rooms.

    Stayed in June 2022

  • Reviewed: June 10, 2022

    10
    I would recommend staying there
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    there is no own beach and the music at night, karaoke or disco which was every night till 02:00 spoils the relaxing nights. that was bad.

    the hotel was nice. we really enjoyed staying there. the room was clean, the food was good

    Stayed in June 2022

  • Reviewed: May 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel bar ran out of beer, included breakfast was poor

    Nice location and great views, excellent food in the hotel restaurants

    Stayed in May 2022

  • Reviewed: December 6, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The bathroom is small compared to the room itself

    Stayed in December 2021

Showing 1 - 25

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