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Reviews of Assem Hostel Koktobe

25 улица Нурмагамбетова, 050010 Almaty, Kazakhstan

#26 of 185 hotels in Almaty

Guests' Choice

Review Score

Based on 53 hostel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    8.1

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.2

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted from a mobile device

    way too few bathrooms! and not clean :(. some nice people but the atmosphere could be better. a bit dissapointed

    big roof terrace was cool! location nice with the view to the mountains and close to koktobe, although a bit far from metro. some of staff was really great but i noticed that the adminstrator treated some of the guests (those who lived there for a longer time) not that nice

    Stayed in May 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    people and staff

    best hostel every i stayed so far

    Stayed in February 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Far from restaurants or eating spots.

    Clean bed, friendly staffs, nice bath and facilities

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is a bit outside, but you are in the city center in 7 minutes by bus. Quiet location with a view.

    I liked everything.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome Hostel, amazing people I loved my stay

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is amazing. I gave it a 9 because location is a bit far from centre but easy enough by bus or taxi. The atmosphere is relaxed and friendly, a reflection of the wonderful manager. She is so kind and gentle and so generous with her time and attention. The place is amazing and so homey. Huge kitchen/dining area and comfortable sitting/social space. Mini market right next to it.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Warm welcoming. Comfortable, quiet, super clean.
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I enjoyed the warm, welcoming of the receptionist, Rose. The bed was super comfortable, big room, quiet, big common area, super clean. I appreciate also a lot that the bed was already made, and to have a towel included. Supermarket next door.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Nice place for a budget stay
    • Leisure trip
    • Travelers with friends
    • Bunk Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Local hosteller some are friendly and some are bit rude

    Friendly staff and quite place

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Excellent place to stay
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms WC needs to be cleaned more regularly

    Excellent place. A bit off from the city but taxis to the main center would cost you just 2-3 dollars. Staffs are very friendly. His name is Saveliy very friendly and helpful. Overall a 5/5 rating Watch out: It’s a dry hostel ! Beer is not allowed !!

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Quiet location close to the bus stop
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I don't recall

    Fresh air, quiet, treats on the first day of the new year :)

    Stayed in January 2024

  • Reviewed: February 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Its a very cheap and best for budget friendly traveler. The receptionist Miss ROSE Is a very very good human being. We also a part of his 60 birth day. All things they will provide his hostel its beyond your thought... Lovely locations well connected by local bus and taxi....

    Stayed in February 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a fantastic stay at this hostel, notable for its clean, fresh air and excellent location near a bus stop. The on-site store and vast coworking space were incredibly convenient, and the table tennis room added a fun touch. Above all, the staff was friendly and welcoming, making the experience even more enjoyable. Highly recommend for a comfortable and enjoyable stay!

    Stayed in January 2024

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    They have very limited rest rooms.

    Nice hostel. They have a washing machine and kitchen tools. Value for the money.

    Stayed in November 2023

  • Reviewed: October 4, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs were friendly and I could cook my own food

    Stayed in September 2023

  • Reviewed: May 14, 2023

    10
    I highly recommend this hostel and will certainly stay here next time I am in Almaty.
    • Business trip
    • Couple
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Amazing property and awesome hosts! The hostel has comfortable rooms, a spacious kitchen, a coworking place and several bathrooms with hairdryers. The location is also nice and it’s easy to get from the hostel to the city centre. Last but not least, there’s a shop nearby, which has almost anything you might need.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    8.0
    calm nice place
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don't set up the bed sheets for me. I have to do it myself. bad service.

    clean,large house

    Stayed in April 2023

  • Reviewed: April 11, 2023

    9.0
    Despite some inconveniences, good place
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night

    There's no drying service for your clothes. The place is located in a lost place, even Kazakh people told me that they have never been to this area and it's indeed far from the center - Almaty is huge, though. I had a big problem at the beginning of my stay here: apparently you can't check-in later than 10PM, which I was not aware of as I didn't receive any message (even an automated one). I contacted the owner of the hostel the same day of my stay but I received no response, neither on Booking nor on Whatsapp. Apparently there are also two hostels, owned by the same owner, and the address is confused on maps. I ended up going to this other hostel, which was nowhere to be found and which didn't help me with the situation. I eventually found this place at 3AM. I called everybody but nobody responded. The door was luckily open, but no receptionist was there to attend me. One of the guests called him to check me in. The receptionist doesn't speak English. I then texted the owner, who gave me a really inappropriate attitude, but then excused herself and found a compromise with me. Finally, there is an inside pool, but it's empty.

    Everything is extremely big - living room, rooms, bathrooms, co-working space... Yes, there is a co-working space! It's amazing for people who are travelling and working at the same time like me. The laundry service is for FREE! And they even give you powder for free for the first time. There's even an inside pool! Big kitchen, big dining room with lots of tables and chairs. The Wi-Fi connection is good, there are plugs everywhere for you to charge your laptop. After the problem with the owner, she gave me a discount on one of my nights there. The place is pretty hostel-like, people are ready to talk and stuff, and it really makes you feel at home.

    Stayed in April 2023

  • Reviewed: February 1, 2023

    10
    Enthusiastic hospitality, comfortable, roomy, lighty, clean
    • Solo traveler
    • Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    So great! First the extraordinary hospitality from staff/owner and their enthusiasm: Aighirin was helpful and caring all the time and made me feel welcomed and at home. Assem, the owner, helped me with info and managed to get my pdf boarding card printed after trying for, I think, more than one hour. What else I enjoyed: - lots of space, room, kitchen, - perfectly clean, - absolute silence for a great sleep, - lighty, big windows everywhere - minimarket inside the hostel - comfortable bed, for a good sleep - small details that made my stay comfortable and easy: lockers, WiFi, power sockets, free tea, well equipped kitchen, towels, warm (outside temperature was down to minus 13 at night)

    Stayed in January 2023

  • Reviewed: January 30, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything is fine

    Cheap and warm

    Stayed in January 2023

  • Reviewed: May 22, 2024

    5.0
    The new housekeeper must be strict to the students in terms of cleanliness and tidiness of the house
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    1. Looks like a student hostel and don't expect more about cleanliness and tidiness 2. The shop owner/worker act like he's the boss or house owner and look down and didn't respect me as an Asian people. Maybe because I look young and look like a student..he'll treat better to white people..

    One of the cheapest hostels in Almaty

    Stayed in May 2024

  • Reviewed: March 13, 2024

    6.0
    If you're traveling skip this place
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is not a good place for travellers. There are many people living there so it gets a bit weird and there's no Hostel atmosphere. The kitchen was not clean, neither the appliances, cloths and tables.

    The staff is friendly and welcoming.

    Stayed in March 2024

  • Reviewed: August 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was not very comfortable

    Very clean

    Stayed in August 2023

  • Reviewed: May 21, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen hood isn't working. There's a smell of sweat throughout the hostel. The mat in the store is made in such a way that you can break your neck the first time.

    Stayed in April 2023

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

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