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Reviews of AQ Capsule Hotel

55 проспект Абылай Хана, 050000 Almaty, Kazakhstan

#2 of 186 hotels in Almaty

Guests' Choice

Review Score

Based on 168 hostel reviews

9.5

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.4

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: May 24, 2024

    9.0
    Perfect for a stopover
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Capsule was very comfortable, nice and quiet with plenty of privacy. Hostel itself was relaxed.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Very comfortable for a pocket friendly budget.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a bad thing to say.

    Very comfortable and amazing value for money. Super clean and the staff was very helpful, especially the young man working the night shifts. He was super cool throughout my stay.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 1 night

    it's great for being a capsule hotel; I have been to some capsule around the world and this was the best for sure. In the hotel there is a lot of space, an area for working and it's close to restaurants, cafe and 20 minutes from the airport. They are available for check in early in the morning (I arrived at 5 am), you just need to book for the day before.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    100% would recommend
    • Business trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The air can get a little stuffy.

    Amazing location, all the attractions are at a walkable distance. Staff is polite and attentive. The room was compact and comfortable. Everything is clean. An incredible option for solo travelers

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Must stay when in Almaty
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing that room is bit hot at night since ac blower is quite slow in rooms

    Rooms are comfortable and clean. Washrooms are very tidy and best part cleaning work is going on regularly. Breakfast is tasty and you get continuous supply of tea n coffee

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Centralised AC means that the room is very hot and stuffy at night. Could hardly sleep because of it. Please at least provide fans in each room.

    Good location, friendly staff, good amenities and clean. Perfect for a stay in a strategic location.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I can only complain about the high noise of the ventilation/AC of the room. I couldn't really get a good sleep even with hearplugs.

    Amazing hostel, with private rooms. Really nice staff and facilities, sauna and laundry included. Amazing layout. Nice breakfast. Tea is always available. Very central location. Chill environment. Co-working space.

    Stayed in April 2024

  • Reviewed: May 18, 2024

    9.0
    Nice capsule hotel
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the room walls are too thin and when other people close their doors the walls tremble, which isn't very nice when you're trying to sleep. The water pressure in the shower could be better.

    The common areas are very comfy, especially the upper part. The room is exactly what it sells, small but with a nice bed and you can store your stuff under the bed or in the locker.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Clean and giving the vibe of co working space
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is abit stuffy , lack of air ventilation. It would be nice a small mirror and shelf if provided

    Capsules with individual room and decent locker and space under the bed. Washer and drier provided .

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    It was okay
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They forgot to switch on the AC for 2 days and it was like hell inside. There was no proper ventilation. I was literally naked to get to sleep and I still was not able to. The moment a guest checks in, they should check everything but the staffs were preoccupied in the computer. Refill of shampoo and shower gels should be more frequent since a lot of guests are using the bathrooms and it’s always empty. They did not even offer to help me carry up my luggage in the stairs. Like they didn’t care after you check out. Only on the third day did they realize to switch on the AC. Maybe they should have individual AC controls per room rather than centralized as other guests may not like the AC and some could not live without air and feel suffocated.

    The place was really quiet like nobody wouldn’t dare to open loud music or even talk. You got a privacy with the rooms. The breakfast time is great since it’s from 8-1pm.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Great and value for money
    • Leisure trip
    • Family with young children
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Comfort, cleanliness, and location

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is located in the centre of Almaty. Very comfortable, clean, nice looking. Workers of the hotel very friendly. It was very quiet to sleep I didn't hear any bad noices Shower and towels are clean Breakfasts were so cheap and nice I would definitely come again Thank u so much

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Amazing Capsule hotel
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights

    Maybe a little issue with fresh air to the capsule, a good idea would be a small electric fan in the room.

    When you read about capsule, you think that it will like a small capsule where, you can't stand up, because you will hit your head. But not in this case. Really good location of the hotel. I arrived to the hotel in the evening and proceed with the check in. The check in was done quite fast and without any issues. Pay by card and the staff showed me the area. Big common area, kitchen with free coffee/tea and water and the possibility of buying fresh made food as also breakfast options in quite good prices. Next stop was the locker for my staff and then my room. The room was quite big for a capsule in which there was bed and a small desk with a chair. Also under the bed there was a possibility to add your staff. Also in the hotel, there was a hammam, available for all the hotel guests. The room was quite nice, it wasn't loud from the corridor. The bed really nice and comfortable. The bathroom were common at the end of the hotel. There were clean and taken care.

    Stayed in April 2024

  • Reviewed: May 8, 2024

    10
    Perfect private social hostel
    • Leisure trip
    • Travelers with friends
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was great

    Stayed in April 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was okay, but not the cleanest.

    Good privacy and space for luggage inside the capsule. The hotel offered free laundry and even a sauna.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Great for a work-ation
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Two minor suggestions. The room has an empty wall which could have a couple more flat hangers for drying towels and clothes. Also, the room door could be sound-proofed cheaply, with rubber strips for example.

    Easily better than an expensive full-scale hotel. Has everything, nothing broken, clean & smells good all around, good ventilation, great design, responsive staff, carpets in the common area (and you can exercise), perfect location, steam bath

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    It has been a wonderful for me here. I stayed like 5 days in this property and was memorable. The staff in the reception
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    May be they can improve on facility management of the toilets however else everything is good

    Everything about the property is good. The service, location has to be the highlights though.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Great rooms, great wifi and location
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The showers might be tight but that's ok

    Great location, little rooms with very comfy beds and plenty of space to store your personal belongings.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    A spotless-modern style hostel,friendly and helpful staff, an open pantry-no limitation time of usage,great breakie and dins provided, and definitely self-service laundry facility. Worth your money.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hammam wasn’t really hot enough to enjoy. Also some sort of hand drying facilities in the bathroom would have been good. But very minor points.

    Perfect place, so worth the small upgrade in price from a hostel. The whole hotel is spotless and new, every small detail is taken care of. Great location, super comfortable beds, cheap home made food available, nice bathrooms. Staff are nice and helpful too.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was my first capsule experince. I was really pleased.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Best location with great facilities!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and facilities!

    Stayed in April 2024

Showing 1 - 25

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