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Reviews of VM Hotel 4 stars

No. 1679, Russia Avenue, Posenchey District, Phnom Penh, Cambodia

#19 of 214 hotels in Phnom Penh

Guests' Choice

Review score

Based on 75 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Clean

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Good corporate/ convenience hotel
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    All fine. But missing Cambodia charm.

    Close to airport for easy getaway which was my main criteria. Modern, clean and spacious with good breakfast.

    Stayed in March 2024

  • Reviewed: 5 May 2024

    9.0
    Perfect for our purposes - early flight the next morning. Good value.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    It was a little soulless

    It was good but not many 'Eauropean' breakfast options

    Stayed in May 2024

  • Reviewed: 21 April 2024

    8.0
    Very good.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast restaurant can be improved. It need to have table setting with basic utensils at each table rather than put it on the buffet food table. Guests has to get it themselves or ask the staff for it which is not good for a 5 star standard hotel. I feel this hotel is a 5 star hotel everywhere. So restaurant standard need to 5 star too

    New and clean. The front desk are the best.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    modern and comfortable close to airport
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Nobody picked us up at the airport, as requested via messaging via booking.com

    Modern, comfortable and great breakfast

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Service at the restaurant. Price of the food.

    Clean. Convenient as it was near the airport. Big and comfortable rooms. Pool.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    A good restful stay, close to the airport. Free shuttle.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Welcoming polite airport pick up by Kath, in impressive uniform, followed by a smooth check in and wow , the room was great. Very quiet, with many subtle features. Breakfast buffet was also very good.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Excellent stay near the airport! Highly recommend!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The VM is excellent in every aspect! The staff were very kind and helpful. Sovann and Savin were exceptionally gracious hosts. It is located 5 minutes from the airport and the hotel provides free pickup and drop off. The rooms are spacious and clean. The pool is amazing ! The breakfast was delicious with a wide assortment of choices. We were only in Phnom Penh for one day. We took a tuk tuk to the Genocide Museum and we also visited the Russian Market. We had a late flight and the hotel allowed us to check out and relax at the pool. I highly recommend this hotel!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Overall a good stay staff very pleasant
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Communication wasn’t great and airport shuttle missed us

    Clean spacious

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I would say is had abit of trouble with T.V. Not working properly

    Staff couldn’t do enough for you, nice big pool, buffet breakfast had everything you want. Is very handy as near airport with shops and restaurants outside. So definitely be back.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Last week my team all stayed in this hotel ( 8 rooms for 8 people,) everyone have the same comments that this hotel is g
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Stayed in March 2024

  • Reviewed: 16 February 2024

    10
    Outstanding
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Amazing hotel. Very clean, excellently positioned near the airport. Free airport transfer. Staff are outstanding, particularly the manager on reception and the restaurant staff. Food / restaurant was great and I got a free seafood buffet which was delicious.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Great Option for an Airport Hotel in Phnom Penh.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for airport access, wonderful staff who make a real effort very comfortable rooms. Extremely good value.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Beautiful facilities and easy access to airport, including shuttle.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy upstairs

    2 minutes far from the airport

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    We will be back
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    From walking in the door it was friendly. And more than we had expected. Staff did it all from bags to showing us the room

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Huge room, very near to airport
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Huge room, near to airporr

    Stayed in December 2023

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    a few menu of supper of restaurant

    warmful staff, pool and bar is beautiful, comfortable and queit room, very near from airport

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    An affordable first class hotel!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Nothing really. Not sure if the hotel offers tours but, it is one of the best hotels I have ever stayed in Asia. From the hotel staff, amenities, and facilities were in top shape. Keep up the great work!

    The hotel is only more than one kilometer away from the airport. Staff offered us drinks upon our arrival. Thary, one of the front desk staff even escorted us all the way up to our assigned room. Mr. Savin and Mr. Jinshan were very helpful in regard with our transportation and money exchange. It is a first class service!

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    It was wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful staff

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Modern and clean hotel located near the airport.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern hotel. Rooms are designed and finished to a very high standard. Staff are very friendly.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    near the airport
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    when booking via Booking.com, it is stated: shuttle bus from the airport is free, but according to the staff, only one trip is free. We had to pay for the second trip from the hotel to the airport (approx. 1 km) according to the hotel's price list.

    friendly and helpful hotel staff

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    It's a great stay at the VM hotel.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool has not yet been able to use!

    The location and the service

    Stayed in November 2023

  • Reviewed: 25 December 2023

    9.0
    Very good hotel nearby air port
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    If you are looking for the hotel nearby airport, this would be the best choice. If you have to travel from hotel's location to town, it's too far and traffic is very bad. It would be perfect to have a towel hanger in the bathroom.

    It's new hotel, so everything is very new and clean. The hotel staff is very kind and friendly. The complimentary is very good. We can eat all in the refrigerator, it's free of charge. Under this price, this kind of thing is worth the money. Pillow and bed are very good. There are some restaurant, coffee shop and supermarket nearby, very convenince.

    Stayed in December 2023

Showing 1 – 25

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