We loved everything

This resort is absolutely stunning. Don’t hesitate to book it. So sad to leave. The staff waved us off at the pier.Hotel boat transfer and use of lounge was faultless.

Stayed in May 2024

Everything was great

The staff is extremely friendly and helpful. The activity guide (Sinoun) and the yoga teacher were impressively kind. The villas are perfect in every detail and the food is great. To go we did not use the hotel boat service. It was a big mistake. The way back with the resort boat was much more enjoyable

Stayed in May 2024

The best hotel resort in Koh Rong.

Stayed in April 2024

Although so lovely it felt a little soulless. The staff were lovely BUT it all felt a little contrived. Given that the hotel was empty as the manager I would have made the effort to go and talk to guests and see see what they thought of everything and if anything could be done to improve the place. I thought the food prices were higher than anywhere else I had been (including the Six Senses on Krabey island) and unjustified. Maybe offering service on the beach would also be a good idea. I think it just lacked the magic it could have and should have given its location.

The beach was beautiful and the beachfront room spacious and welcoming. Breakfast was a solid good. And sunsets fantastic.

Stayed in April 2024

Complicated to go out.

The beach and the villa

Stayed in February 2024

Good variety at the restaurant.

The staff were super friendly yet very professional. Special thank you to John.

Stayed in February 2024

Nothing

Everything and everyone . . Perfect location

Stayed in February 2024

A small point but very quiet in the evening, could do with some simple evening entertainment, or a bar to go to after dinner for a couple of drinks.

Absolutely fantastic staff, always smiling and ready to help. Beautiful location, lovely large room, food and drink choices good. A nice place to relax for a few days after travelling.

Stayed in February 2024

We spent here our honeymoon in a villa with pool. The Royal Sands Koh Rong was our Earth paradise. We have never seen such a wonderful environment like this. It was stunning, amazing like a dream which became reality! This place is the perfect location of absolut relaxing. We felt like we were the only one of the beach, it was totally unique. The beach with white sand was incdeible beautiful. The architectural view of the villas were understatedly elegant. The interior atmosphere of the villa was excellent with local materials and simplicity. The pool was enjoyable and cozy. The villa was well equipped, always clean. The staff was really friendly, helpful, kind and smiley. In the spa we felt like we were in the heaven. We had the best balinesen massage ever!! The western and asian menu of the Royal Sands Koh Rong were incredibly delicious with a professional staff. The breakfasts were colorful and tasty. It was easy and fast to rent a motorbike and go around the island. The village was just 15 minutes motor ride from the resort. The amazing sunset was a daily program with delicious coctails. We highly recommend Royal Sands Koh Rong!

Stayed in January 2024

Some activities are a little bit overpriced

Had a great time having R&R at the royal sands. The experience starts right from the port and sets the standard in terms of 5* service. Particular highlights for me were the great breakfast buffet, easy access to water activities, excellent selection of cocktails, tasty in room dining, amazing view of the ocean, pristine beach and high quality spa/massage experience

Stayed in January 2024

Absolutely nothing!

Incredible 5* experience, most attentive, friendly staff we have ever experienced, amazing beach which is cleaned daily, Incredible food in both restaurants, exceptional gym facilities, highly recommended

Stayed in January 2024

Nothing

This is place is exceptional ! Best beach and best hotel in all SEA ( and i do travel worldwide since 20+ years ) The staff is always there for you, the quality sand of the beach is awesome, the two restaurant are beautifull and the food ….hmmm just perfect !! I am happy to see as well that the beach didnt change since 2018 and is intact !! The spa well is just perfect, each spa room is build on top of a little lake and you are able to see fishes whille you are having your massage !! The sunset area is as well very good set up with a fire every evening !! The choices of the beakfast is as wéll very good !! The rooms are perfect! Bed is enormous and you private outdoor shower as well as indoor and bathroom is big too !! Seriously i will be back for sure !! Thanks again to all the stafft’ that is welcoming and smilling all the time !!

Stayed in January 2024

Nothing

A beautiful resort and wonderful team at The Royal Sands. The three bed villa was incredible, the food was delicious and the drinks especially whilst watching the sun set on the beach was special.

Stayed in January 2024

Nothing. It was really nice.

Great beach front property. One of the best and least crowded beaches. Crystal blue water. Great, friendly staff. Excellent restaurants.

Stayed in January 2024

Everything was absolutely perfect! They also gave us an upgrade to a beautiful villa with private pool

Stayed in January 2024

Be warned to take a anti sickness tablet for the boat journey , it can be a little rough .The Vila could have had a desk or a table added , the fact that you get only 1 key and have to use it to operated the air conditioning meant that you come to a boiling and extremely uncomfortable heat, for the cost you pay to stay in the the resort , they should allow you to decide if you want to keep the Vila air conditioned on in readiness for you. The resort could also have had free shuttle to the nearest Village, to help the locals benefit from the tourists and to stop the feeling of being completely isolated from everywhere. The cost of a one way tuktuk was double at $15 each way if you book from the hotel . The spa treatments were far too expensive for Cambodia , they could do with including free water sports into the resort. Perhaps some loan board games etc.. Finally Cambodia could do with re education in cleanliness they should stop throwing rubbish everywhere , perhaps this should start at their schools . All you need is to walk out of a resort or a hotel and it is like visiting a rubbish dump .

Great luxury resort , loved the sea , sunsets and everything in between . Outside shower was my husband’s preferred shower room . Amazing white sand .

Stayed in December 2023

Everything. Exceptional staff. Amazing location Excellent facilities.

Stayed in December 2023

The sandflies… they killed us. Kind of ruined it a bit. Because after that we didn’t step foot onto the beach anymore. We are still suffering so much from the bites. We were also staying on the other side of the island and we didn’t get any sandfly bites there… that hotel was turning over the sand with a tractor daily… which obviously is also annoying to hear while you’re at the beach. But honestly rather have that then these bites 😅 Maybe there is more you guys can do in order to get ride of them 😭

Super friendly and accommodating staff Great breakfast and good food overall Had the best massage/ also very nice Spa Very nice room. The bathroom was amazing / so massive! Also got a private pool which was fantastic Beach is definitely one of the nicest I’ve ever been on Hotel Pool is also massive and close to the beach and great with getting drinks / happy hour

Stayed in December 2023

I wished there was more lunch and dinner menu options/variety.

The grounds were nice, private beach was beautiful, rooms were spacious, comfortable and luxurious. Staff was very nice. The outdoor shower was so nice and was such a luxurious touch. The meal facilities were beautiful. Everything was amazing. We also did a couples massage and the spa was so pretty and the massage was great.

Stayed in December 2023

Nothing

Everything was perfect. We really enjoyed our stay.

Stayed in November 2023

Glorious beach and impeccable service

Stayed in November 2023

Cons -The power would intermittently drop out. It generally will come back on within the hour as they do have back up generators, but it can be frustrating because it also means the WiFi, water pressure and AC drops out. -The rotten wood decking. The resort is slowly replacing the wood with treated wood. However twice my partners foot broke through the deck in the outdoor shower. Make sure you tread very carefully in your outdoor shower because you could seriously injure yourself. The resort staff make you aware of this and to their credit the maintenance staff come out and fix it in no time but for the price you pay for a room, they need to consider alternate flooring for the safety of guests. I would recommend getting rid of the wood altogether in the outdoor showers and replacing it with grass, flat stone pathway/shower floor and plants like many other outdoor tropical bathrooms in resorts do. Then your only maintenance is caring for the plants and grass. It also would make it look very attractive. -The marine waste. We went on a snorkelling trip and while it was nice and our guide Savy was wonderful, you can see how bad the rubbish and marine waste problem is. This isn't the resorts fault but a general issue in SEA countries. The coral beds are strewn with marine waste (nets) and other rubbish. I counted over 30+ fishing boats surrounding the island which I'm sure contributes to this. We may be spoilt coming from Australia and having the most pristine reefs in the world, but the resorts on Koh Rong should consider collaborating with marine conservation/clean up groups to protect their reefs. -Privacy. The outdoor areas for the rooms afford little privacy from other villas and the walkways. I recommend for the resort to put up some bamboo screening so you can at least use the pools or relax on your deck without worrying about people looking at you. -Boat transfer times. Website says 9.30am.

We loved our stay at The Royal Sands. Looking at the less than 5 star reviews here on trip advisor I can tell that the resort has put in considerable effort to improve their services. Visiting in late 2023 you will notice that they have taken peoples feedback seriously since 2017. Pros: -The waiting lounge in Sihanoukville was lovely. We were apprehensive about our wait in Sihanoukville because of what we have read online and from comments from Khmer people, but the Royal Sands have a lovely check in lounge with cold complimentary drinks, AC and very comfortable seating. - The boat ride over was fine and on arrival we had a group of staff waving and waiting to greet us all which is always a nice experience. -The check in at the resort was great and very informative. We received details about the resort and some of the ways they have tackled the sandy fly problem which leads to the next point. -The sandfly problem has been dealt with fantastically. Our room had complimentary DEET repellent but we also brought our own tropical grade repellent. The staff use a tractor daily to rake the sand for rubbish and sandfly eggs and the staff spray the resort twice a week. We had absolutely no bites and thus were able to enjoy lying on the beach lounges with no issues. Well done Royal Sands for combating this issue so effectively. -We asked for a complimentary upgrade which they organised. We ended up in a beach front pool villa which was stunning. The room is large, the pool is beautiful and the view of the ocean is magnificent. -Koh Rong has a big issue with rubbish, but we found very minimal rubbish on the resort beach. There is a kiosk with a bin on the beach so do the environment a favour and if you see something pick it up and put it in the trash. -The kiosk has beach towels which makes lounging on the beach easy and enjoyable. - The breakfast and food at the restaurants is lovely. They've addressed a lot of the price and comfort concerns.

Stayed in November 2023

Nothing to critisize.

We stayed one whole week at the Royal Sands and it was simply amazing! After the busy cities of Siem Reap and Phnom Penh this was the perfect place to relax. The Villa was perfectly clean with a lot of space. The breakfast had a huge variety (especially for western guests!). It really looks like a place out of paradise. The ocean is so so clean and they have the best setups for sunsets (including cocktail happy hour :) ) But the best thing was the staff: Everyone was exceptionally friendly and helpful - and always with a smile. We really felt at home there and were sad that we had to leave eventually. Also special shoutout to our guide Savy: We had so much fun going snorkling, fishing and driving with the banana boat! :)

Stayed in October 2023

Breakfast could have a few more options. As someone who doesn’t eat beef or pork, I felt the available options were too limited.

Loved absolutely everything about the property! We booked a sea side villa with private pool and this was the best experience we have had till date. It was my wife’s birthday and they were able to arrange us a lovely table right on the beach with an amazing meal. The staff was super friendly and made the stay even more enjoyable.

Stayed in October 2023