The GM was not responsive or friendly to guests. Did not introduce himself or attempt to problem solve when front desk staff just a few meters away were struggling with customer questions and request’s…we asked for 2 extra pillows and THE GM attempted to charge us $10 per pillow! Otres’s Beach was one of my favorite places for years. But unfortunately the overdevelopment along the northern stretches have ruined the charm. Sad.

Super clean. Attentive staff. Maintenance and priority cleaning was continuous. Super close to beach. Great pool. Restaurant menu was good and well prepared

Stayed in May 2024

Pool was adequate. Safe for our children.

Stayed in March 2024

Nothing

Room was well equipped and very comfortable. Pool looked great and I saw a family having fun together. Restaurant had good selection of local and western meals. Food was delicious and nicely presented. It was great for a good sleep before a long flight home!

Stayed in March 2024

The bed is very hard..

Nice staff. Good breakfast. Lovely pool..

Stayed in March 2024

Some construction happening on the site. Although well managed was noisy a bit at times.

Friendly staff. Beautiful clean place. Food really good

Stayed in October 2023

Noice of construction work on the site early Sunday morning Tiles in the swimming pool missing and too much chloride in the pool hurting eyes of the kids

Nice location. Clean environment. Good pool for the kids. Friendly andhelpful staff.

Stayed in October 2023

Bed was really hard and breakfast could do wotb improvement.

The location is great, and the staff are really helpful and wl do their best for you. Cosy little resort, and really clean.

Stayed in October 2023

Restaurant was being refurbished while we were there, so it felt a bit like we were eating in a building site. But the food was still good.

Great location, opposite the beach. Comfortable rooms, with good air conditioning. Friendly staff. Access to the partner hotel pools.

Stayed in September 2023

Mirror next to the bed

Friendly staff and clean room

Stayed in July 2023

Nearby beach

Stayed in July 2023

Under renovation

Location

Stayed in July 2023

Sink is not working

Allow pets and near beach

Stayed in July 2023

BEACH, ROUGH, CHOPPY. NO GOOD FOR SWIMMING

THE STAFF WERE GREAT FOR ME, AND KNOW EVEN HOW TO PREPARE WHAT I LIKE WHEN THEY SAW ME COMING

Stayed in June 2023

Rain slipped inside room through under glass door & sipped through bathroom ceiling causing it to shower.

Location. Pool.

Stayed in June 2023

manager was very helpful to us. Mr S.

Stayed in June 2023

location and facilities

Stayed in May 2023

A little pricey

Friendly staffs

Stayed in May 2023

The beds need replacing.

Nice arrangement of chalets facing a pool that was warm and inviting. The restaurant food was nice and the staff were friendly and polite. The location is opposite the beach and just up the road was a great coffee shop

Stayed in April 2023

The shower was a bit cold and the drainage was not great. But no big deal really.

My partner and I enjoyed the staff. They were very nice and responsive. The entire hotel was exactly what we were looking for so far as an old school hotel on the beach. Food was excellent and well priced.

Stayed in March 2023

Room facilities are a bit old

Hotel in front of the beach. Just cross the road. And room we had is deluxe in front of the pool which is good for kid to swim and enjoy the pool.

Stayed in March 2023

A few years ago, Otres Beach was a quiet cozy beach only accessible by a dust road from Sihanoukville. The whole area has changed massively under Chinese influence. Construction sites everywhere and abandoned restaurants & shops lining the newly paved street. I feel sorry for the locals having lost their small businesses.

very nice & professional staff, helped us with changing our booking. Clean rooms, good mattresses & quiet AC. Very close to the beach right across the road.

Stayed in February 2023

nothing.

Extremely friendly and welcoming staff. Great atmosphere with nothing too much trouble. Perfect location opposite beautiful sandy beach. Well maintained pool and garden areas. Special thanks to Ratana and Pan for going the extra mile to make our stay perfect. A couple of issues arose with our room which were very quickly resolved. The rooms are comfortable and kept spotlessly clean with fresh linen and towels daily. The breakfast is plentiful and the food in general at the restaurant was very good. We will definitely stay again if in the area.

Stayed in February 2023

Minor maintenance issues - e.g. balky door lock.

Attentive and helpful staff. Restaurant with a varied and reasonably priced menu. Wonderful big, clean swimming pool. Grounds cleaning staff and security top notch.

Stayed in February 2023

I used to visit this hotel for a few years, same as many other travellers from other countries, always being welcomed, but recently, the hotel owner decided to turn to local (Khmer) customers much more than foreigners, which means that you will be woken up by people talking on heir phones at 6 am outside their bungalows, packing their stuff loudly, getting ready for breakfast. Kids will be shouting in the pool at around 7 am. The restaurant now serves local soups and instant noodle at an ugly metal counter which spoils the view. The receptionist we had didn't speak decent English, which caused some difficulties during check in.

Beds are comfy, room is clean, spacious enough. Pool is nice to chill in and around duringt he hot day. Food is fine, many local options. Prices are good, happy hour is 3-5 pm (tye clock in the restaurant is wrong, check the time with stuff properly).

Stayed in December 2022