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  5. Reviews of River Dolphin Hotel

Reviews of River Dolphin Hotel 3 stars

Sangkat Orrussey, Kratie, Cambodia

Review score

Based on 39 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    6.1

  • Facilities

    6.9

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 4 January 2024

    7.0
    Hotel in Kratie with helpful staffs
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is far away from the town. We would consider booking an hotel closer to town or sleeping in one of the home stays on the islands. Rooms are basics but ok.

    The staff at the hotel are very helpful to organize transfers, tuk-tuk etc. The rooms are basic and ok.

    Stayed in January 2024

  • Reviewed: 29 November 2023

    8.0
    Nice place & time
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    If there is renovation might be better

    Stayed in November 2023

  • Reviewed: 24 May 2023

    7.0
    Good
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    amazing food, love their happy hour.. buy one get one free

    Stayed in May 2023

  • Reviewed: 22 April 2023

    6.0
    Good value, excellent restaurant, large rooms
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Pool was like pea soup which was a shame. Location is a tuk tuk ride from the riverfront and the livelier part of town.

    Large rooms with aircon and fans, nice big beds, great restaurant, and friendly staff. a cheap hotel that is overall good value for money.

    Stayed in April 2023

  • Reviewed: 13 February 2023

    8.0
    Good solid economy hotel.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no window in the room. Too confined a space.

    Nice pool and restaurant area.

    Stayed in February 2023

  • Reviewed: 17 December 2022

    6.0
    Does the job if you need late night check in
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location down a side street some way from the riverside. Bed was not comfortable and everything was generally dilapidated

    It was open for 2am check in, when the bus arrived. Although nothing was good, it did the job.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    not so close to the river

    Stayed in November 2022

  • Reviewed: 17 July 2022

    7.0
    It's a pleasant enough stay, apart from the bed situation. We have a great day in Kratie
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Balcony
    • Stayed 1 night

    The beds need some serious upgrade. The furniture could do with an upgrade too. Access to balcony is not so good, the screen door is falling apart, and the actual door to the balcony could do with some maintenance. Bathroom is weird, my son is 6 ft, I think the door is about 5'7' high, so he needs to do a proper bending to go in and out the bathroom.

    Pool is reasonably clean and well maintained. We are one of the few first guests since the pandemic. The room is good size, big enough for our family to share. The staffs are brilliant, super friendly and very helpful, they help to organize the trip to see the river dolphin as well as our transport back to Phnom Penh. The restaurant is great, we spent lengthy time there, food as surprisingly good, and the happy hour is awesome.

    Stayed in July 2022

  • Reviewed: 15 June 2022

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    room is large

    Stayed in June 2022

  • Reviewed: 19 March 2022

    6.0
    Okay stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed not comfortable, room felt cramped.

    Food in the restaurant was amazing. Staff really helpful with good English skills. Location okay.

    Stayed in March 2022

  • Reviewed: 7 February 2022

    7.0
    Good
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    cute place to stay, really good food with a lot of vegetarian options and warm hearted people work there.

    Stayed in February 2022

  • Reviewed: 22 January 2024

    3.0
    Just met minimum needs.
    • Leisure trip
    • Group
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    They couldn’t find our reservation. This hotel has large rooms and clean bathrooms. The general maintenance was lacking, floors in common areas not clean, stairs had dirty footprints on the morning, and on return. Pool was mostly clean but several inches from full. Chaises covered in leaves. Breakfast was unavailable due to nobody there. It made us start an hour late. The baguette however was really good. I didn’t trust anything else.

    It’s was available.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    We had 10 enjoyable days for a very low cost. The staff were thoughtful & helpful . The pool & gym provided lots
    • Couple
    • Budget Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Some of the neighbours played loud music at night & it was hard to get to sleep

    We had a corner room with a balcony. Nice to get outside. Great having the swimming pool to cool off in . Really appreciated having the restaurant for meals & snacks with grandchildren who visited. The gym also provided fun & interest. Lovely helpful staff.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    they never replied to our messages and our phone calls.

    nothing

    Stayed in November 2023

  • Reviewed: 28 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The hotel is a bit old-fashioned and could use some fresh paint. But if you are looking for a cheap hotel, it's worth the price. A bit outside of the city center.

    Friendly staff, the hotel is relatively cheap. Mainly locals use the hotel.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    Great staff, great feeling
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location, food and a pool

    Stayed in July 2023

  • Reviewed: 30 January 2023

    10
    incredible value, wonderful staff, fantastic cocktails!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    a little out of the way of the Main Street of kratie, but not a problem and easily walkable into town

    really lovely, helpful staff! arranged moped hire for us and we’re really lovely and attentive! great food and fantastic cocktails!! fantastic value for money, highly recommend!

    Stayed in January 2023

  • Reviewed: 10 January 2023

    9.0
    Pleasant Surprise
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is becoming a recurring theme, but I think we have a cockerel following us on our travels whose sole intention in life is to wake us up at 5am and keeps going for a good hour!! Clearly nothing the hotel can do about this, just us moaning! No complaints about the hotel at all really, just needs a facelift, which appears to be being dealt with. Also, lovely free home roasted peanuts with drinks orders.

    Upgraded on arrival to a superior room without requesting it. Staff very friendly and helpful. Great bar and restaurant. Able to put purchases on account and pay at the end of the stay. Help with organising trips - would recommend the dolphin watching at Kampi, although the journey in a Tuktuk is VERY bumpy as roads are not really vehicle worthy! Able to pay with a card, which was good as we were short on cash. A bit run down at the moment (but not unacceptable) and the owners seem to be making lots of improvements to make the stay more pleasant. Room service available at discounted rates for food and drink. Best shower we have had in Asia! Would love to come back in 12 months to see how the improvements have gone. Well worth a stay.

    Stayed in January 2023

  • Reviewed: 16 May 2022

    9.0
    nice stay
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    food is good, nice pool, cool staff, flexible check in

    Stayed in May 2022

  • Reviewed: 2 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We decided to swim but the pool was full of kids who didn't stay there.

    The staff and the food was amazing!! Super warm welcome.

    Stayed in April 2022

  • Reviewed: 21 June 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Due the pandemic, it was a little run down.

    Large, spacious room.

    Stayed in June 2021

  • Reviewed: 7 October 2021

    1.0
    Don't stay here. !!!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mud on walls, filthy curtains, terrible decor. Messy bathroom. Dirty floor. Poor security. No wifi. Pictures of room on booking page different to what we were given. Price for photo room which we booked was double price and offered on arrival. So dishonest sale.

    Nothing!

    Stayed in October 2021

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 18 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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