47AY to 45ZY St. Sothearos Blvd, Tonle Bassac, Chamkar Mon, Phnom Penh, Cambodia
#28 of 214 hotels in Phnom Penh
Guests' ChoiceBased on 199 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
9.1
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Vincent
CambodiaWe just liked everything. The service was very accommodating and helpful. we always come back again.
Stayed in May 2024
Reviewed: 24 May 2024
Crage
CambodiaFantastic! all clean! Great location as well. There are supermarkets, few nice restaurants nearby and around 1 $ tuk tuk to bring you to mall, riverside, museum or whatever in city centre. Amazing and very friendly staff. Provides you with anything that you need - just ask!
Stayed in May 2024
Reviewed: 15 May 2024
Gwangun
ChinaOverall, it was a good accommodation experience. The location is very good. It is convenient to eat around the city center. It is also good to visit the Royal Palace and the Memorial Hall in Phnom Penh.
Stayed in May 2024
Reviewed: 7 May 2024
John
FinlandWe just liked everything. The service was very accommodating and helpful staff. location is the best central of city.
Stayed in May 2024
Reviewed: 7 May 2024
Yu
ChinaI stayed there for 1 nights, and no matter what I requested, they answered politely and the hospitality was very high! In particular, there was a staff member who was one-armed and he was just a very nice person. The hotel is trustworthy, has excellent service, and is located in a great location
Stayed in May 2024
Reviewed: 30 March 2024
Saraswati
ChinaSome renovations going on around the area, and construction makes the view out the window nothing special.
The front desk people were very friendly and helpful!
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United KingdomBreakfast facility would be good
Staff were great and really helpful
Stayed in March 2024
Reviewed: 19 March 2024
Wendy
United KingdomWork was being done on upper levels so noisy a couple of mornings but nothing else wrong.
The room turned out to be like an apartment. Bedroom, bathroom and additional seating area. Very clean. Staff were lovely too. Great location
Stayed in March 2024
Reviewed: 14 March 2024
Vincent
IndonesiaThe service always good for me. we always stay with hotel when we travel to Phnom Penh. love location .
Stayed in March 2024
Reviewed: 14 March 2024
Sabasan
ItalyGood stay. it's my second stay.
Stayed in March 2024
Reviewed: 14 March 2024
Crage
United StatesGood price - Quiet room and clean. love the location with walking sights. staff so helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Tembery
ThailandQuiet room with balcony view. good location with small entrance. safe area with walking.
Stayed in March 2024
Reviewed: 12 March 2024
Paul
FranceThe staff amazing helpful and friendly. location one the best hotel in city. price is reasonable.
Stayed in March 2024
Reviewed: 11 March 2024
Yu
ChinaComfortable bed - handy balcony - enough storage space - great location nearby everything you needs - Excellent staff - everything available that you need
Stayed in March 2024
Reviewed: 11 March 2024
John
United Arab EmiratesGood value for the price. Lobby nice designed with music Overall the room was clean with clean bedding. Even the mattress was okay for me. quiet room.
Stayed in March 2024
Reviewed: 11 March 2024
Gwangun
ChinaCan’t rate this place high enough, the staff are ALL so friendly and accommodating. Always felt so welcomed. The best location in city.
Stayed in March 2024
Reviewed: 1 March 2024
Sunday
United KingdomThey could have provided some kitchen utensils since there was a kitchen maybe a a bowl and some cutlery
The room was very nice more like an apartment than a room staff was very friendly. Location was fair. Room had a big fridge and kettle also a nice table to work with. Will stay again
Stayed in February 2024
Reviewed: 26 February 2024
Mikhaila
IrelandLoved our room which was spacious and bright and had a nice view of the city. Comfy bed. Good amenities in the room. Happy out, would highly recommend.
Stayed in February 2024
Reviewed: 23 February 2024
Edo
CambodiaGreat service and friendly staff.
Stayed in February 2024
Reviewed: 23 February 2024
Daniel
United KingdomNothing whatsoever. All staff were very helpful
Resmay (if the spelling is wrong) was lovely and very helpful throughout. Also spoke perfect English. Thank you personally to her! We were upgraded on check in as other rooms were free and even granted early check in despite arriving at 10am Rooms are spacious and cleaned daily Complimentary coffee and water provided each day after room clean
Stayed in February 2024
Reviewed: 17 February 2024
Catherine
United StatesThe only thing that I really didn’t like is the alley the hotel sits on. It is dark, dirty and there are rats. It is better to go from the front (alley shorter) than from the back.
The first room we were in was really hot, shower broken…. The manager changed us right away. The second room was comfortable, spacious and had a good bed and good pillows. It is near a group of restaurants and night places. Not far from Palace.
Stayed in February 2024
Reviewed: 16 February 2024
Chad
CanadaI had a fantastic stay. The hotel is centrally located, and the staff is very friendly and always willing to help. My room was clean, spacious, and the bed was comfortable. I loved the two balconies, there was lots of sunlight, and the AC worked great. Overall great value for your money in Phnom Penh, and somewhere I’ll return! Highly recommended.
Stayed in February 2024
Reviewed: 31 January 2024
Sabasan
CambodiaLarge room with balcony view. cleaned room. big fridge. good location. Service was great.
Stayed in January 2024
Reviewed: 29 January 2024
Crage
CambodiaMy second time with this wonderful hotel. it's always good. reception and manager very helpful. cleaned room. will be back again if have time visit in Phnom Penh.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content