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Reviews of Luxcity Hotel & Apartment 4 stars

Building No 37A, Street 118, Sangkat Mittapheap, Prampir Makara, Phnom Penh, Cambodia

#15 of 213 hotels in Phnom Penh

Guests' Choice

Review score

Based on 565 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 22 May 2024

    10
    Excellent place for any kind of travellers.
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 5 nights
    • Submitted via mobile

    Hard to point out. But probably the jacuzzi wasn’t working.

    Everything. Staff, location, amenities, rooms. All excellent.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great place great staff and fantastic breakfast, we look forward to coming back. A big thankyou.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Classic
    • Stayed 2 nights
    • Submitted via mobile

    Whilst swimming in the pool, I noticed they have a clear floor at one end which allows you to see all the way down to the ground. Didn't like that but that's just my fear of heights. Not a bad thing, just my phobia.

    Everything. What's not to like. It's an amazing hotel with fantastic staff. We ordered room service a few times, it was quick, delicious and affordable. Choice at breakfast buffet was fantastic. Our room was nothing short of spectacular. Great hotel. Will definitely be back.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Residence
    • Stayed 3 nights
    • Submitted via mobile

    It’s hot no air conditioning in the building in certain

    Air conditioning wasn’t working in our room and we had to move to another room.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Twin
    • Stayed 3 nights
    • Submitted via mobile

    The pool was not too bad. It’s too simple and lack of deco for such a hotel at this price.

    The room is nice and clean. The breakfast was really nice.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Comfortable.
    • Leisure trip
    • Group
    • Deluxe Classic
    • Stayed 1 night

    Clean, nice rooms. Pool was the only truly amazing part. Laundry was paid and self-service which is fine and understandable, I was happy at the prospect of getting my own laundry done but they did not have detergent and you had to go buy your own from the store. I offered to pay for detergent if the reception can provide me some but they said its not possible. Disappointed by that but everything else was great!

    Easy to get to, amazing rooftop pool, good location but hard to find.

    Stayed in February 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 2 nights
    • Submitted via mobile

    Extraordinary stay in Luxcity hotel, It is very comfortable, clean, good food, good location, facilities, nice view from the roof top and pool area and most of all very, very kind and supportive stuff, Thank you very much!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Good for a one night!
    • Leisure trip
    • Couple
    • Studio Twin
    • Stayed 1 night
    • Submitted via mobile

    No bar at the pool, they still constructing.

    Very clean, good breakfast. Good staff!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Amazing value for cost.
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 1 night

    The value for money on this stay is extremely one of its greater quality. We were situated in a very spacious room and the staff were very helpful in assisting us. The breakfast choices were great.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    I would definitely stay here again!
    • Leisure trip
    • Solo traveller
    • Studio Queen
    • Stayed 3 nights

    It took me a while to get used to the sound the AC was making at night, but I am a light sleeper. The mattress is a bit firmer than I am used to but not too much.

    Extremely friendly and helpful staff! Nice, spacious room with nice amenities and offers in the bathroom. Good roomservice! I could leave my bags in the hotel after check-out until my flight. You can also order something to the rooftop Pool. Good Wifi.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Classic
    • Stayed 1 night
    • Submitted via mobile

    Friendly professional staff on hand to deal with any and all requests.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    We had a fantastic stay I could not fault it the experience was marvellous and staff were amazing I would definitely sta
    • Leisure trip
    • Couple
    • Deluxe Classic
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything, the hotel was just exceptional

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    High quality rooms with great services
    • Leisure trip
    • Couple
    • Deluxe Classic
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes in the evening, we heard a loud noise in the room, and we didn’t understand what it was. There are no signs for environmental-friendly services like changing towels or different trash bins

    Well-looking camera, good swimming pool, everything is new, nice view from the balcony

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Perfect stay, good quality hotel
    • Leisure trip
    • Couple
    • Deluxe Classic
    • Stayed 1 night
    • Submitted via mobile

    Breakfast perfect, good choice, good quality Staff friendly Room spacious, good furnished, quiet This hotel is a must

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Residence
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient location. 20 minutes from the airport. Free washer and dryers on the 2nd floor for guests. Breakfast was good. Staff was friendly.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Fantastic experience.
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 3 nights

    nothing

    Location was great with food venues very close. Breakfast was very well catered for. When notified of balcony door not locking it was attended to within minutes. Rooftop pool great slightly disappointed the east side pool hadn't opened yet as will be in shade. Restaurant on site has good food and good service.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Excellent value and wonderful staff.
    • Leisure trip
    • Couple
    • Executive Residence
    • Stayed 2 nights

    Pools were great.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Family with young children
    • Deluxe Classic
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Classic
    • Stayed 5 nights
    • Submitted via mobile

    The Aircon or something is a bit noisy.

    It's a fantastic place to stay. Great value for money and lots of friendly staff on hand from the doorman, parking staff, reception, cleaners, kitchen and maintenance guys. Super comfortable with modern rooms.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 3 nights
    • Submitted via mobile

    Great pool. Difficult to get a lounge chair as people leave their things on them all day, even if they are not in the pool area.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Executive Residence
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Like everything from upon arrival .

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Classic
    • Stayed 1 night

    Was a strange noise when trying to get to sleep which was a little disruptive, maybe the central air conditioning unit? It stopped after a while.

    Great place to stay, hotel seemed quite new and was very nice with great views. Opposite the Ministry of Defence so there's a security guard at the entrance to the road, but they let you through without issue.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Family with young children
    • Studio Queen
    • Stayed 2 nights
    • Submitted via mobile

    Common area was extremely hot. No a.c. in hallways

    Spacious room and cleanliness.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Good hotel, so close to being perfect
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 4 nights
    • Submitted via mobile

    Relatively minor thing but there's a lot of empty space, the rooms are big but they're mostly empty, with nowhere to sit. The balcony is wonderful but you can't sit down to enjoy it. The pool is nice and clean but there's only a few loungers. All this means it feels a bit cold and empty, but is quite an easy fix to make it fantastic!

    Decently located with a supermarket a few minutes walk away, but you will need a taxi to get most places (always quick, easy and cheap). The staff are incredibly nice and friendly. Good onsite breakfast (buffet with a decent selection). The rooms are big. The gym is well stocked with enough room for floor and weight workouts alongside cardio equipment.

    Stayed in March 2024

Showing 1 – 25

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