Nothing.

Everything. We had the most amazing time staying here. We were here originally for 3 nights for our honeymoon, went to our next hotel, hated it and came back immediately for our final 2 nights. The staff were the best we experienced on our whole honeymoon, they made it and us feel incredibly special. From the welcome drinks, spa treatments, laundry, the tuk tuks, nothing felt too much, and we cannot thank the team enough for the most special 5 days ever. We both think of our time here so much, and wish to come back asap! Thank you!

Stayed in April 2024

Nothing.

This is such an amazing hotel. Nothing like it in the world. The best service and thoughtfulness I’ve ever experienced in hospitality. Pool was awesome too.

Stayed in April 2024

Absolutely nothing!

Wow! Jaya House River Park was 10/10 on all fronts. From the location immersed in nature (yet a 6 min tuktuk ride from the center), the comfortable and spacious rooms, the x2 scenic pools, the complimentary services (including massages), and free tuktuks into town. What truly made a difference was the impeccable service provided by ALL employees. We really felt fully taken care of 24/7 and were so glad we stayed 4 nights! Thank you, for the incredible experience - we will be back without a doubt.

Stayed in April 2024

Nothing

We absolutely love this boutique hotel, it is by far one of the best places we’ve ever stayed, actually it is the best place we’ve ever stayed. It’s the attention to detail and the care with which it is run that really makes it stand out. They take the guest experience seriously! There is free daily laundry, free daily massages, fresh flowers in your room, cold wash cloths when you come in and they spray you with natural lemongrass mosquito spray as you leave, and there’s the free tuk tuks into town and back (you get a phone to ring them when you’re ready to be picked up) - all definitely makes you feel pretty special and spoiled and very, very well looked after! It’s in a beautiful garden setting with two lovely pools for cooling off (definitely needed) a fantastic restaurant (very good food) and a roof top bar with live music (very talented singer when we were there who took requests which was fun). We stayed in a villa with a plunge pool (really really recommend!) All the staff are absolutely gorgeous and so well trained in looking after the needs of the guests, with a special mention to the charming General Manager, Chris (thanks for all the attention and interesting chats). However there’s a bigger picture, when you stay here you are giving back to the local community. Christian, the owner/operator is passionate about caring for the community and growing people (and trees!) There’s a lot to know about his initiatives, for the local people and the environment, and well worth checking out and supporting. We loved this hotel for many reasons, we were spoiled and treated like royalty as guests but even more importantly we love the ethos behind the vision and what Jaya House is doing to support the local area and people. We really can’t recommend it highly enough.

Stayed in April 2024

The most attentive service we have ever experienced, from the moment we were picked up at the airport to the minute we left. One of the nicest hotels we have ever used and wish it were closer so we could return more often. Will not stay anywhere else if we come back.

Stayed in April 2024

The atmosphere is very peaceful, beautiful and charming

Stayed in April 2024

The hotel is beautiful and the service was exceptional.

Stayed in April 2024

There was nothing we didn’t like about the property.

Beautiful Hotel Happy, friendly Staff Great location

Stayed in April 2024

Nothing.

Everything. Wonderfully comfortable, relaxing, beautifully designed all with 5 star service. Very comfortable beds and very clean. Tea, coffee and hot croissants at 4am before a dawn visit to Ankor Wat was much appreciated - and this was produced every day for guests. Excellent concierge help and hotel Tuk Tuk drivers. Serene Spa with very good massages. We stayed 5 nights and it was a fantastic holiday. Highly recommend.

Stayed in February 2024

One of the if not best properties we have stayed at. The facilities, the staff, their basic gestures like free spa, free laundry, free mini bar, free transport within the city and collection as well as constant attention to details. This including the airport drop etc made it an absolutely unforgettable experience. Christen (their GM) and the team are spot on in all aspects.

Stayed in April 2024

The best hotel we’ve ever stayed in, by far. It is hard to put into words the level of service and comfort we experienced as guests at Jaya House. From the check-in experience with Finn to our meals in the restaurant to each and every cleaner, gardener and masseuse we encountered during our stay, the warmth and welcome we felt from every single member of the team was astonishing. The food was excellent, the rooms were beautifully presented and comfortable, and the facilities - swimming pools, bar, spa, restaurant - were immaculate and luxurious without ever feeling pretentious. The smallest details have all been thought of. To make things even better, the ethos of the hotel is clear to see and easy to support. Jaya is free of single-use plastics (with guests provided their own reusable bottle upon arrival) and does fantastic work planting trees in Siem Reap and supporting local people and communities. But what truly sets Jaya House apart from other hotels is the people who work there. Embodying the endless warmth and hospitality of the Cambodian people, the Jaya House team are simply incredible. No request is too much, little details about how we liked certain drinks or food were remembered, and above all the people appeared genuinely happy to try and give us the best possible experience. To Finn, Chris, and every single member of the team - thank you. Thank you for making our experience unforgettable. To Christian - what you have created in Jaya House deserves so much praise. However it is that you’ve created a home away from home with the most outstanding level of service, please keep doing what you’re doing. Ah kun.

Stayed in April 2024

The service was amazing. The hotel beautifully done

Stayed in April 2024

Nothing.

Everything was phenomenal. The service and employees were great and literally read our minds.

Stayed in March 2024

There was not one single thing I could say they didn't do well. Everything was incredibly well done. They are amazing. I have stayed in many many hotels - and this is a different class of service and perfection. The staff are seriously amazing.

The entire experience was exceptional. This is without doubt one of the best managed hotels I have ever stayed at. The room includes a daily massage for both, free laundry, a free tuk tuk service and they even provide a mobile phone to contact the hotel. Every little detail is perfect. This is an amazing base to explore Siem Reap, the staff are first class. Outstanding hotel - cannot recommend it highly enough.

Stayed in March 2024

We loved our stay at Jaya river house. Everything, was amazing starting with the staff and attention to detail. The rooms were large and super comfortable and the AC was super cold. We took advantage of the free laundry service, daily spa treatments and amazing breakfast. It was truly a once in a lifetime experience and we hope we get another chance to visit the beautiful country of Cambodia just so we can stay at Jaya House again!

Stayed in March 2024

There is nothing I didn’t like.

I loved everything about this property. Beautiful, serene and everything you need for a wonderful stay.

Stayed in March 2024

One of the rare occasions I can say- nothing to improve on. Outstanding!

From the moment we were greeted at the airport- we felt we were met by family. Our driver provided us with cold towels, fresh fruit and water and stopped en route to buy fresh coconuts in a cool air conditioned comfortable car. We were met with warmth and kindness by the manager and had a lovely check-in experience in the roof terrace overlooking sunset with cold drinks. The rooms were wonderful- very comfortable and roomy, with all the thoughtful touches. There were excellent amenities, we had outstanding dinner and breakfasts in the restaurant on site (I was pleasantly surprised with the food and service)- with lots of options for my vegetarian/vegan family. As we were celebrating two birthdays, we were greeted with bouquets of flowers the next morning, treats and were provided with excellent support in arranging our sightseeing trip to Angkor Wat for the day with an excellent local guide. The driver went the extra mile in helping us with an emergency trip to the dentist (unplanned!) and we benefitted from having free local transfers around the area as well as a free laundry service. The complimentary massages were fantastic and our only regret was that we stayed for such little time- it truly felt like paradise in Cambodia. We have not stopped singing the praises of the staff, the facilities and the thoughtful touches which truly show off the hotel and its commitment to sustainability and supporting local artisans. We can't recommend it enough- thank you for an outstanding stay and for making our trip so memorable!

Stayed in February 2024

All perfect!

Charming, hospitable, adorable, niche, exclusive and after all this private and feeling like home. From the entrance (all but really all staff members give you so much love and respect that you can only be great full being a guest).

Stayed in February 2024

We wouldn't change a thing.

Our expectations for this hotel were high after so many positive reviews and Jaya House exceeded them! What an incredible sanctuary to relax in and enjoy after the hot effort of visiting temples. So much attention to comfort and detail. We would love to come back!

Stayed in February 2024

Nothing

We loved everything about this hotel. The grounds and rooms are beautiful. The food is delicious. The staff anticipates your every need. And the hotel provides free laundry, tuk-tuk, rides to town, and a daily 60 minute massage.

Stayed in February 2024

Need more choice of dishes in the restaurant

Quiet, friendly and hard working staffs, good management, pay good attention in details

Stayed in February 2024

We really enjoyed the attentive service. It's all the little details and the attention you receive during your stay. There was support for every question and everything happened calmly and somehow as a matter of course. Many thanks to the whole team. We booked the day tour for the temples directly through the hotel. Naka, our tour guide, gave us a fascinating insight into the history and lots of background information on our sightseeing tour. You could feel her enthusiasm to show us the wonderful places and she was very flexible in organising the tour. The hotel's TukTuk driver drove us safely throughout the day. We can only recommend the day trip with sunrise.

Stayed in February 2024

Great location. Wonderfully attentive staff. A great boutique hotel.

Stayed in February 2024

Everything, this is most gorgeous boutique hotel I have stayed ever All the staff ,the manager were more than amazing doing their job, so kind so polite so professional , perfect everything. Is the best place to stay . I was overwhelmed in all aspects by the perfection of this high class hotel boutique ,the breakfasts were unbelievable

Stayed in February 2024