Serendipity Beach Street (502),, Sihanoukville, Cambodia
#11 of 64 hotels in Sihanoukville
Guests' ChoiceBased on 72 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.0
Staff
9.2
Value for money
8.1
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 22 April 2024
Monileak
Cambodia- Cleanliness: 6/10. It's not good. I noticed stains on the bedsheet and blanket. Not isolated. There's many spots. At first, I thought it was my fault. I tried to clean it. I actually managed to clean most of it until I noticed the same stain near the edge of the bedsheet. That's when I realized it's not from me! - Vibe: 6/10. I guess it's the vibe of Sihanoukville as a whole. It's ghostly. Looks pretty much abandoned. I stayed at another place which is a dormitory style hostel. It was far more lively! - Bathroom: 7/10. It's very tiny and the shower door didn't even close all the way.
- Location: 10/10. Just a few minutes walk to the beach and other shops/restaurants. - Value for money: 7/10. The room is quite spacious with 1 sofa area, 1 sitting area, and 1 balcony. I paid 50$ for a night there which is like the standard price nowadays in Sihanoukville. The balcony is very nice (although, the lock doesn't work!). - Staff: 7/10. I visited during the Khmer New Year, but unlike the International New Year, it's not packed. It's very quiet. I met only 2 staff but they're both nice. - Shuttle: I didn't use the service but they did offer it to me on the day I checked out. Apparently, they offer free rides to nearby locations. - Toiletries: 8/10. They offer adequate toiletries (plus point cuz they offer conditioner as well.)
Stayed in April 2024
Reviewed: 14 April 2024
Denise
AustraliaFridge could've been colder, and whilst there was kettle in room no cups or tea/coffee
The room and bathroom was lovely and quite clean and comfortable. The beds are very comfortable. The hotel is older, but well kept, no pool so families with kids maybe better elsewhere. I would thoroughly recommend this hotel to any travellers as great valve for money and the staff are very very helpful. I will definitely be booking this hotel next time I go to Sihanoukville.
Stayed in April 2024
Reviewed: 11 April 2024
Kwok-leung
CambodiaThe room was in need of some maintenance. It was clean though.
Stayed in April 2024
Reviewed: 18 February 2024
Alexander
United KingdomFor the price everything was fine.
Clean, comfortable, generally good service.
Stayed in February 2024
Reviewed: 3 February 2024
Toshio
IndonesiaNothing.
The staff was kind and nice. The beach was very close in front of hotel and it felt great to take a walk in the morning and evening.
Stayed in February 2024
Reviewed: 29 January 2024
Edith
NetherlandsJenny was top
Stayed in January 2024
Reviewed: 28 January 2024
Stuart
United StatesChinafication of Cambodia
Very helpful and welcoming staff . Good food . Like old Sihanoukville🙏🏼
Stayed in January 2024
Reviewed: 3 January 2024
Chory
CambodiaGreat location
Stayed in January 2024
Reviewed: 8 December 2023
Barrie
CambodiaThe water in the shower was not warm enough
It was close to the beach, quiet, spacious, comfortable bed and seating area
Stayed in December 2023
Reviewed: 11 April 2023
Aurélie
SwedenIf you’re planning on commuting to Koh Rong or Koh Rong Sanloem, the location isn’t as convenient as it used to be as the ferry pier has moved to another area of the city. With that said, I’m pretty sure they can offer shuttle services free of charge and at least the commute isn’t too bad if it’s off peak traffic hours. Note you’re also not allowed to eat food in your room. Not that it was a big problem for us, but worth noting if you want to snack or have a meal, you’ll need to go outside.
The receptionist was very helpful and answered all our questions. They also had a shuttle service that we were able to use free of charge to drop us at the bus station and also take us to the local market. We also had a small balcony, we didn’t really use it as we didn’t stay long but I guess it must be quite appreciated if you’re staying more than a day.
Stayed in March 2023
Reviewed: 25 March 2023
Margriet
United KingdomNothing could be done better. Sihanoukville is a place to value in its own way. The hotel clearly has seen better times/more guests. Good place to spend a night before heading to the islands.
Staff was extremely helpful and friendly. We had an old travel guide and thought the hotel was close to the pier to get to Koh Rong. The hotel provides a free shuttle to the pier. Large room with nice beds.
Stayed in March 2023
Reviewed: 3 March 2023
Kevin
United KingdomN/S
I stayed here for 2 nights , hotel is in a very good location, a 5 minute walk from the beach , with plenty of bars and restaurants nearby the hotel is very clean , staff are extremely friendly and helpful
Stayed in February 2023
Reviewed: 9 February 2023
Rowan
AustraliaNice accommodation with restaurant on premises. Location is great and close to the old pier. Staff were fantastic and let us store luggage for over a week whilst travelling to the islands.
Stayed in January 2023
Reviewed: 17 January 2023
Paula
FinlandI spent one night in the hotel after an island trip. All went well. Good location near the beach. Wifi worked well.
Stayed in January 2023
Reviewed: 5 January 2023
Jam235
IndiaRooms decently sized. Toilet has glass door so with family is bit uncomfortable
Stayed in December 2022
Reviewed: 31 December 2022
Ale
Italythe position is close to the pier and the beach, but all around it is quite died at night
the rooms are good and have easy access
Stayed in December 2022
Reviewed: 28 November 2022
John
Canadafood was a bit pricey!
Jenny was the best part of my stay! She is an absolute gem, so very kind! thank you Jenny for arranging everything for me!
Stayed in November 2022
Reviewed: 13 November 2022
Benedict
United Kingdomclean and tidy. good location.
Stayed in November 2022
Reviewed: 21 September 2022
Rowan
AustraliaThe host gave me a welcoming beer which was very much appreciated being a very warm day and also close to a few bars and restaurants and the jetty to the islands
Stayed in August 2022
Reviewed: 17 April 2022
William
United StatesThe hot water in the shower was barely warm. The flushing mechanism for the toilet was broken.
Very near the beach. Clean, modern room with good lighting. Good, quiet air conditioning.
Stayed in April 2022
Reviewed: 29 April 2024
Syakirin
MalaysiaFlies around the lobby / cafe were unbearable. We paid extra for a sea view room but didn’t get a room with a view. The excuse they gave was some parts of the building are under construction, we didn’t get any refund.
Location is great, just a minute walk to the beach.
Stayed in April 2024
Reviewed: 25 April 2024
Barker
CambodiaNothin
Clean and fun
Stayed in April 2024
Reviewed: 13 April 2024
Gustavo
PortugalThe shower was broken, the balcony door was broken, the safe was broken, the washbasin was in a bad condition.
Very helpful staff.
Stayed in April 2024
Reviewed: 1 April 2024
Greg
AustraliaSihanoukhville! This was once a destination for backpackers and those wanting a beachside escape but is now the remnants of a Chinese takeover interrupted by Covid and the property issues in that country. The proliferation of chinese casinos and the subsequent displacement of the locals casts a pall over the place and the experience.
The location was good and the included breakfast very satisfying. The staff were helpful and tried to assist where they could.
Stayed in March 2024
Showing 1 – 25
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