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Reviews of Benny's City Hotel 3 stars

Serendipity Beach Street (502),, Sihanoukville, Cambodia

#11 of 64 hotels in Sihanoukville

Guests' Choice

Review score

Based on 72 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    A Quiet Place
    • Leisure trip
    • Couple
    • Club Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    - Cleanliness: 6/10. It's not good. I noticed stains on the bedsheet and blanket. Not isolated. There's many spots. At first, I thought it was my fault. I tried to clean it. I actually managed to clean most of it until I noticed the same stain near the edge of the bedsheet. That's when I realized it's not from me! - Vibe: 6/10. I guess it's the vibe of Sihanoukville as a whole. It's ghostly. Looks pretty much abandoned. I stayed at another place which is a dormitory style hostel. It was far more lively! - Bathroom: 7/10. It's very tiny and the shower door didn't even close all the way.

    - Location: 10/10. Just a few minutes walk to the beach and other shops/restaurants. - Value for money: 7/10. The room is quite spacious with 1 sofa area, 1 sitting area, and 1 balcony. I paid 50$ for a night there which is like the standard price nowadays in Sihanoukville. The balcony is very nice (although, the lock doesn't work!). - Staff: 7/10. I visited during the Khmer New Year, but unlike the International New Year, it's not packed. It's very quiet. I met only 2 staff but they're both nice. - Shuttle: I didn't use the service but they did offer it to me on the day I checked out. Apparently, they offer free rides to nearby locations. - Toiletries: 8/10. They offer adequate toiletries (plus point cuz they offer conditioner as well.)

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Fabulous staff, and excellent value for money
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 7 nights

    Fridge could've been colder, and whilst there was kettle in room no cups or tea/coffee

    The room and bathroom was lovely and quite clean and comfortable. The beds are very comfortable. The hotel is older, but well kept, no pool so families with kids maybe better elsewhere. I would thoroughly recommend this hotel to any travellers as great valve for money and the staff are very very helpful. I will definitely be booking this hotel next time I go to Sihanoukville.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Amazing staff. Very very friendly and helpful
    • Leisure trip
    • Solo traveller
    • Club Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room was in need of some maintenance. It was clean though.

    Stayed in April 2024

  • Reviewed: 18 February 2024

    8.0
    Perfect for a jump off to the islands.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    For the price everything was fine.

    Clean, comfortable, generally good service.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Very Pleasant.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Nothing.

    The staff was kind and nice. The beach was very close in front of hotel and it felt great to take a walk in the morning and evening.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Jenny was top

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Good clean and fun
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Chinafication of Cambodia

    Very helpful and welcoming staff . Good food . Like old Sihanoukville🙏🏼

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    Stayed in January 2024

  • Reviewed: 8 December 2023

    8.0
    A comfortable place to hang out at the beach
    • Leisure trip
    • Couple
    • Club Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The water in the shower was not warm enough

    It was close to the beach, quiet, spacious, comfortable bed and seating area

    Stayed in December 2023

  • Reviewed: 11 April 2023

    8.0
    We were a group of three friends who stayed one night on our way back to Phnom Penh. We had a family room with two bedro
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    If you’re planning on commuting to Koh Rong or Koh Rong Sanloem, the location isn’t as convenient as it used to be as the ferry pier has moved to another area of the city. With that said, I’m pretty sure they can offer shuttle services free of charge and at least the commute isn’t too bad if it’s off peak traffic hours. Note you’re also not allowed to eat food in your room. Not that it was a big problem for us, but worth noting if you want to snack or have a meal, you’ll need to go outside.

    The receptionist was very helpful and answered all our questions. They also had a shuttle service that we were able to use free of charge to drop us at the bus station and also take us to the local market. We also had a small balcony, we didn’t really use it as we didn’t stay long but I guess it must be quite appreciated if you’re staying more than a day.

    Stayed in March 2023

  • Reviewed: 25 March 2023

    9.0
    Convenient stay before heading to the islands
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing could be done better. Sihanoukville is a place to value in its own way. The hotel clearly has seen better times/more guests. Good place to spend a night before heading to the islands.

    Staff was extremely helpful and friendly. We had an old travel guide and thought the hotel was close to the pier to get to Koh Rong. The hotel provides a free shuttle to the pier. Large room with nice beds.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    9.0
    near the beach
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/S

    I stayed here for 2 nights , hotel is in a very good location, a 5 minute walk from the beach , with plenty of bars and restaurants nearby the hotel is very clean , staff are extremely friendly and helpful

    Stayed in February 2023

  • Reviewed: 9 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Double Room with Balcony and Sea View
    • Stayed 1 night

    Nice accommodation with restaurant on premises. Location is great and close to the old pier. Staff were fantastic and let us store luggage for over a week whilst travelling to the islands.

    Stayed in January 2023

  • Reviewed: 17 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    I spent one night in the hotel after an island trip. All went well. Good location near the beach. Wifi worked well.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Rooms decently sized. Toilet has glass door so with family is bit uncomfortable

    Stayed in December 2022

  • Reviewed: 31 December 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the position is close to the pier and the beach, but all around it is quite died at night

    the rooms are good and have easy access

    Stayed in December 2022

  • Reviewed: 28 November 2022

    9.0
    soft bed and close to everything
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    food was a bit pricey!

    Jenny was the best part of my stay! She is an absolute gem, so very kind! thank you Jenny for arranging everything for me!

    Stayed in November 2022

  • Reviewed: 13 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    clean and tidy. good location.

    Stayed in November 2022

  • Reviewed: 21 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Club Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The host gave me a welcoming beer which was very much appreciated being a very warm day and also close to a few bars and restaurants and the jetty to the islands

    Stayed in August 2022

  • Reviewed: 17 April 2022

    7.0
    Nice hotel near the beach.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hot water in the shower was barely warm. The flushing mechanism for the toilet was broken.

    Very near the beach. Clean, modern room with good lighting. Good, quiet air conditioning.

    Stayed in April 2022

  • Reviewed: 29 April 2024

    5.0
    A budget hotel that’s clean enough for a one-night layover at Sihanoukville. We were here mid-April and it was very empt
    • Leisure trip
    • Couple
    • Club Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Flies around the lobby / cafe were unbearable. We paid extra for a sea view room but didn’t get a room with a view. The excuse they gave was some parts of the building are under construction, we didn’t get any refund.

    Location is great, just a minute walk to the beach.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Perfect location and very nice staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothin

    Clean and fun

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The shower was broken, the balcony door was broken, the safe was broken, the washbasin was in a bad condition.

    Very helpful staff.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    6.0
    Not a place I will be rushing back to.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Sihanoukhville! This was once a destination for backpackers and those wanting a beachside escape but is now the remnants of a Chinese takeover interrupted by Covid and the property issues in that country. The proliferation of chinese casinos and the subsequent displacement of the locals casts a pall over the place and the experience.

    The location was good and the included breakfast very satisfying. The staff were helpful and tried to assist where they could.

    Stayed in March 2024

Showing 1 – 25

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