The property is beautiful and the food is great ( grilled prawns) Staff and management are very friendly and helpful and made the stay worthwhile

Stayed in April 2024

Waterlovers Beach Resort is the most beautiful resort I've ever stayed at. It's a small, intimate resort overlooking a fabulous beach. The rooms are charming, spacious and very clean, with breathtaking views. The pool area and beach with its comfortable loungers are extremely well maintained. Breakfast and meals are delicious. But what makes this resort so exceptional is the kindness and professionalism of the staff. The dining room staff were attentive at every meal, the houskeepers in charge of my room was incredibly kind and professional, and I'd like to give a special mention to Abdhalla in charge of the bar, who is quite simply an exceptional bartender and so passionate about his work. He's extremely kind, funny and welcoming. He makes you feel at home and definitely makes you want to spend time at the bar! He is like the soul of the Waterlovers - Thank you, Abdhalla! I so much loved all of this amazing staff that goes above and beyond to make sure we feel comfortable and happy. It just makes you want to stay there forever !

Stayed in November 2023

There were so many beach boys who were really persistent in-front of the hotel which made going for a swim in the sea intimidating. Also some lights of the road leading to the hotel would be good as it’s dark and scary when walking back and forth from the main road.

Such a lovely hotel. It’s absolutely beautiful, great pool, bar and staff. Great location near the supermarket, wine shop and some restaurants. Definitely would return.

Stayed in September 2023

Nice small resort with a personal touch. Very pleasant and friendly staff. Great location right on the most amazing beach.

Stayed in June 2023

No fridge in room

Top location and warm hospitality

Stayed in June 2023

Staff was very friendly and attentive! Pool and beach areas have great views and access. My cottage was adorable and very comfortable. My massage by Marion was fantastic!

Stayed in June 2023

air conditioning not working/sea view limited from the basement rooms

nice staff

Stayed in April 2023

If they could find a way to control the bees, it would be fantastic.

Breakfast was excellent. They offered fresh fruits, and a variety of other options. The only drawback was the bees. I couldnt enjoy my breakfast with so many bees attacking my food plate.

Stayed in February 2023

Nothing

The service was amazing thanks to Abdalla who made my stay one to remember. Will definitely come back

Stayed in June 2022

- Fixed menus for lunch and dinner were very expensive for the quality - we were very happy not to have paid for even half board. Asha, next door, was far superior for both quality and value. A real shame as the breakfast was so good and the resort so lovely. - Beach boy was super lovely and helpful though I was sad to see him raking the beach seaweed (and plastic litter) into piles and burying it under the sand. A problem for another day... - Taxi transfer to Ukunda was EXTORTIONATE - 18usd for a 5-10min drive!! And it arrived half an hour late creating a lot of unnecessary stress. The hotel could offer their own car for less and still make money/make the car pay for itself and it would always be punctual!

- The design and layout of the resort is beautiful - The staff are friendly, characterful individuals (the place has some soul) - The breakfast spread was excellent and delicious. Not huge but all very nice. - Afternoon tea was also great with lovely homemade cookies! - very family friendly: sand around the pool area for playing in, nice big shallow end to wade around in. Easter egg hunt and a wee goodbye trinket from the lovely manager Valentina. - nice wee collection of things for big and little people to have fun at the beach with: box of sand toys, kayaks, snorkels, body boards... - beach is beautiful and hassle minimal - other comments about seaweed are ridiculous, unless you like a lifeless Mediterranean.

Stayed in April 2022

Nothing

Everything.

Stayed in February 2022

It could be more improvement on the restaurant menu but I guess it was because of the pandemic situation.

It’s an amazing and cozy resort. I can say from what I saw in the area that is one of the best.

Stayed in November 2021

The internet could be improved but this is an issue for the provider. Even 4g was unpredictable. Internet wherever we went at Diani was not the best so it’s not Waterlovers fault.

The room was fantastic, staff were great and the food exceptional. Everyone was friendly and helpful. Our last dinner was amazing with great food, service and with a breathtaking view.

Stayed in December 2021

Nothing to do with the hotel itself but the looky-looky men on the beach can be very annoying trying to sell you souvenirs.

I never leave reviews but had to this time. Amazing for a couple or family. Staff are super friendly, efficient and cater to your every need. Clean and very well organised. The size of the food menu isn’t big but the food is delicious and have a lot of gluten free options.

Stayed in December 2021

The property was very peaceful, well maintained, clean and the staff were so nice.

Stayed in December 2021

very nice atmosphere, attention to details

Stayed in November 2021

If I’m hard pressed to pick something: the breakfast and restaurant menus don’t really change. i’m not complaining, the food is good, just could use some innovation (it’s only an issue for repeat customers though 😊)

This was my 2nd stay at Waterlovers, and they did not disappoint! the cottages are spacious, the outdoor spaces intimate yet private, the staff is super attentive and the beach is divine, with easy access to outside activities and restaurants! I’m addicted!

Stayed in November 2021

The staff was very accommadating and friendly, they were always a step ahead of us in planning! They gave great importance to the travellers needs Would definitely recommend to everyone. The hotel was very close to the ocean, closer than all of the other hotels in the area. Nice restaurants and cafes nearby for breakfast and dinner.

Stayed in October 2021

Would be nice to add some carpets in the rooms so it is not too cold on the floor

Fantastic customer service, personalized and absolutely tasty food. Loved it.

Stayed in October 2021

There is nothing I didn’t like. The only note would be that the driveway to the resort is unpaved and not lit at all (we had to use the flashlight on our cell phones) so that is something to keep in mind when walking outside of the resort at night.

Breakfast was delicious and the staff were all really helpful and made sure we had everything we needed. My cousin traveled at the last minute and they offered us a deeply discounted rate for an additional room to accommodate her.

Stayed in September 2021

There were a couple meals I didn't enjoy but I can fault nothing else at WaterLovers! :)

The location was stunning! And they have great concepts on the property ie swinging chair, slack line, hammock, afternoon tea, salt water pool, water table... and the room was comfortable and spacious.

Stayed in August 2021

Lack of flexibility of meals hours Small pool The coffee

Location Friendly staff Facilities The villa

Stayed in June 2021

There was nothing to complain about. Perfect boutique hotel.

Location and Staff are extraordinary. We recommend this place especially for families with kids.

Stayed in May 2021

I was incorrectly charged prior to our arrival by the owner, without my authorisation. We've cleared this up after couple of emails but that left a bad aftertaste. The suite is actually a single dark room with a daybed cramped inside (it would make more sense to have it outside on the spacious balcony). The a/c doesn't turn off. There's no mini bar or a fridge in the room, and they charge extra for the room service. WiFi is weak and even broke for 24 hours during our stay, not ideal when one still needs to work. Food is OK, not great, and very expensive for what you get. Coffee is not ready by 7.30 when breakfast starts. The most disappointing were frozen pizza bases despite a proper pizza oven onsite that has never been turned on. Their explanation was that these were Roman crusts, but even in Rome they know how to raise the dough and not serve cardboard. The hotel is right next to few very good outside restaurants within 5 minutes walk. Housekeeping barges into the room twice per day when you are still there with no qualms or apologies about it. The worst thing is that they pushed us doing our pcr tests with the clinic that they "work with" however they were late for collection time and until now, almost 36 hours later, the results are still not with us. We are probably missing our flights tomorrow morning. Diani Beach hospital shares results within guaranteed 24 hours, so I strongly recommend going there instead. Taxi charges from/to Ukunda airstrip are not included into the price despite it being 10 minutes away. You get 1 bottle of water per day per room (btw, kudos for recycling the bottles!) I would like to point out that overall it was not a disaster stay, it was a lovely base for exploring the area, and staff are great! However for the paid price I would have rather stayed at Nomad that definitely goes out of the way to make it an amazing experience to stay with them every single time.

The hotel is lovely and is set up for success with a number of things that could be fixed to make this an outstanding experience. Wonderful location, smart design for a boutique feel + Valentina and staff hold this place together with their personalities, but that's about it. Addition - nice toiletries and comfy bed

Stayed in July 2021