First Freight Lane, 00100 Nairobi, Kenya
#17 of 181 hotels in Nairobi
Guests' ChoiceBased on 1512 hotel reviews
8.7Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 25 May 2024
Martha
NetherlandsAll good
It is was convenient, bed/bathroom generous size and clean. Friendly and helpful staff
Stayed in April 2024
Reviewed: 24 May 2024
Caroline
Rwandanothing
The staff were friendly
Stayed in May 2024
Reviewed: 21 May 2024
Nibitanga
BurundiNo
Responsiveness
Stayed in May 2024
Reviewed: 18 May 2024
Odonohoe
United KingdomThat we were only there for one night
Super quality bed linen.cheerful and helpful staff
Stayed in May 2024
Reviewed: 18 May 2024
Shannon
United StatesVery Expensive for me.
Stayed in April 2024
Reviewed: 17 May 2024
Dudley
South AfricaQuicker collection
Well appointed hotel, not as close to the airport itself as is advertised. And delay in being picked up on arrival. Rain didnt help!
Stayed in April 2024
Reviewed: 15 May 2024
Stefan
South AfricaTowels not enough. No note pads or pens in room. Room was strangely empty
Close to airport
Stayed in May 2024
Reviewed: 12 May 2024
Ronny
GermanyNo ATM, charge 5% fee to give out money
Good location for a layover in Nairobi
Stayed in May 2024
Reviewed: 10 May 2024
Vera
LiberiaAirport shuttle is on time and the staff are friendly and offer excellent information to ensure great use of the shuttle. I only slept a few hours due to an early flight but the room was comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Rod
United KingdomXxxxxxx
Xxxxxxxx
Stayed in April 2024
Reviewed: 6 May 2024
Sara
United KingdomI only stayed for 1 night for a layover between flights but have enjoyed it very much. The staff was the nicest and most welcoming (even thought I arrived super late at night) and the facilities were great, with lots of space and super clean.
Stayed in April 2024
Reviewed: 3 May 2024
Dahman
United KingdomExcellent stay and pleasant staff
Stayed in April 2024
Reviewed: 27 April 2024
Janelle
United KingdomNothing
Fresh flowers in abundance in all public spaces
Stayed in April 2024
Reviewed: 24 April 2024
Dirk
Netherlandsmattress very hard.
excellent shuttle service to and from airport
Stayed in April 2024
Reviewed: 20 April 2024
James
United StatesWhen raining, the Skyview lounge got partly wet or rained on
Excellent service
Stayed in April 2024
Reviewed: 20 April 2024
Mongale
BotswanaN/a
Everything. I forgot my earrings and they actually contacted me to tell me that they are keeping them safe 😍
Stayed in March 2024
Reviewed: 20 April 2024
Mark
United KingdomOnly 1 shuttle to the airport on the hour, the hotel across the road does 1 every 20 minutes.
Modern and Clean
Stayed in April 2024
Reviewed: 16 April 2024
Maral
TanzaniaWe are a family of 4 and had requested adjoining rooms. got an upgraded to a suite which was really lovely,
Stayed in April 2024
Reviewed: 16 April 2024
Pauline
FranceNothing
Everything was perfect
Stayed in April 2024
Reviewed: 11 April 2024
Roraigh
United KingdomNothing
Exceptionally friendly staff from those meeting us at the airport, on arrival, reception and in the restaurants. Great location with regard to airport access. Very comfortable beds.
Stayed in April 2024
Reviewed: 7 April 2024
Inga
South AfricaThe hotel shuttle to and from the airport worked perfectly, they were proactive about finding out our arrival time and even collected us from Wilson Airport (at a small fee) We had supper at the restaurant and the curry was excellent I left behind my toothbrush and the staff went out of their way to have it sent to me at a reasonable price
Stayed in April 2024
Reviewed: 3 April 2024
Raj
IndiaVery spacious, comfortable and clean room, near to airport. Food was superb , loved the place and would like to visit again.
Stayed in March 2024
Reviewed: 2 April 2024
Janet
United KingdomPrices in the roof top bar were expensive
Shuttle pickup was good but we had quite a long wait before we left for the hotel
Stayed in March 2024
Reviewed: 31 March 2024
Kjell
KenyaIt would not be fair to complain about anything because all is excellent. But it can be mentioned that for travellers not needing the vicinity of the airport there are cheaper high class alternatives in Nairobi.
This hotel is very good for travellers arriving at night and do not want to take a taxi to Nairobi town. The hotel is within the airport-area and there is a very good complimentary shuttle. It is also good as a stay before a flight as one is assured of speedy access to the departure area and no risk to be caught up in a traffic jam. The breakfast is absolutely excellent.
Stayed in March 2024
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