The reservation was complicated, was added a charge for children although I booked a cottage for 4 people. Initial booking.com charge 155usd, payment at location 250usd.

Lovely location, good kids facilities, playground, pool and baby pool

Stayed in May 2024

Bit pricey for the quality of room and limited hot water in the shower.

Sensational setting in a game park on a hillside with long views across Kenya. Lovely old building. Plentiful good quality food. Lovely staff. Super relaxing.

Stayed in May 2024

The rooms where very poorly maintained and dirty. Front desk people aren’t friendly at all. The drinks at the bar are very poor and food was just ok.

The outside is beautiful, the gardens and the animals that roam around. Beautiful setting!

Stayed in July 2023

rooms a little bit old

It was nice to be so close to animals

Stayed in December 2022

lovely setting especially for sunset. easy access to park and plenty of animals on site to enjoy too!

Stayed in June 2022

Don't use the fireplace in your room! The room attendant had lit the fire pit in the fireplace for us in the evening, but shut all doors, chimney wasn't properly working. The room had no ventilation slits in the walls. We came after dinner and weren't able to access room for 45 minutes because of thick heavy smoke. (Smoke detector in ceiling didn't work.) We tried to ventilate the room but eventually had to request night manager to allocate another room which we obtained within ten minutes. Unfortunately, all our travel clothes for the onward trip stank like smoked trout and we weren't off any laundry assistance

10 points for the beautiful landscape and location! Stunning scenery, beautiful garden with tame peacocks, herds of antilopes passing by morning and evening. Food countryside style and fairly decent. Checkin staff and some restaurant team were very friendly and helpful. Horseback riding available in conservancy next door. Nice outdoor pool, a bit chilly though. Property a bit challenging for the walking impared, ask for nearby room - do mention any requirements when booking.

Stayed in June 2022

Adjoining rooms are not soundproof

The views are amazing, good sized rooms and clean

Stayed in April 2022

tennis courts need redoing. a running trail around property would be nice addition.

wonderful for children, nice pool, comfortable rooms

Stayed in April 2022

Main reception washrooms should have been cleaner. Malfunction with guest cottage toilet.

Great food selection.

Stayed in April 2022

- wifi almost not working (and not at all in the rooms) - the game drive was a little overpriced considering that we were guests in the hotel - price generally a little higher than it could be - many different staff were asking us all the time if we are doing good and don’t need anything (like everyone passing in 5 minutes around us would ask) which was a little annoying and simply too much (and I would recommend not to do it so that people can enjoy themselves and order when they want or finish their drink) but overall everyone was friendly and nice - not much info available prior to your arrival so it was necessary to communicate via email to understand how it works and how to get there and what is available for us. Would be better if there is already a package information available - prices of the accommodation are actually cheaper via Booking than when you try to organize directly with the hotel. I do not understand why it is not the same and I perceived it very weird, that it made me doubt the choice of the place at first. Which is a pity because it is a really great place to visit.

- very nice environement and a great place to visit - colder mountainious place that is refreshing - many activities that you can organize for additional prices with the staff who will be happy to help you - you can see wildlife wondering freely in the compound or opposite hills which is awesome - comfortable and well arranged rooms, cleaness - I loved the option of making a fire in our own fireplace in the room during the evening/night which we used and it was an amazing experience, especially during Christmas time to have the atmosphere and be warmer

Stayed in December 2021

But run down in a beautiful area

Historic buildings

Stayed in July 2021

Old squeaky bed😡

Location is the best thing that happened. We were in the wild with animals and birds all over the compound.

Stayed in June 2021

Some of the reception staff were not service minded and it looked like I bothered them when I came and asked them something. The food/buffet was way below expectations considerung the cost of the stay. I got the feeling that Aberdare Country Club has become very fat and happy because of all the tour companies that send their clients there.

The room was excellent and most of the staff were as service minded as you could expect.

Stayed in April 2024

Tennis courts and pool

Ambience

Stayed in January 2024

Water was cold in the shower but we noticed on day that 2 the tub had hot water. Rooms are dated and could do with a refurb.

The staff are awesome and the place is so serene and beautiful. Food is fresh and amazing and wide variety of choice.

Stayed in February 2024

The reservations, check in process. THe reservations messed up our booking, a very unhelpful man called Paul who dint even apologise. THe check in process was made worse by rude front desk staff. 2 ladies who were completely tone deaf. Rooms need upgrading. still very old 80's/90s, Buffet set up very limited and standard meals. No consideration for children and toddlers. The kids club especially during the holidays was not up to par, no supervision, no structure or fun activities for the kids.

The gardens, general structure and hotel and views truly make Aberdare country club beautiful and it has not changed as i have been here before many times, as far back as when i was a child. (80's Born, so do the math).... BUT

Stayed in December 2023

Very disappointed that the pool was out of action and that this was not mentioned. We were appalled at the state of the tennis courts, still had a knock about but not possible to play properly. I do hope that they are next for renovation, such a bonus if they were.

The location is stunning. Views of Mt Kenya and giraffe from the bedroom window. Also wildlife roaming around the grounds. Having a fire in the evening was great fun. Bar area very comfortable and plenty of outside seating.

Stayed in December 2023

Tricky when it is raining as the path to the room is very sliding

Stayed in October 2023

The food and customer service. The only staff who was friendly, helpful and gave good service was the masseuse Elizabeth and the gate man who was on shift when we were checking in.

The serene environment and the views.

Stayed in March 2023

Historic hotel that has maintained the allure of its past glory. Well situated within nature (you are literally in the midst of the antelopes, zebras, giraffes and engulfed by sounds of birds) and with the most amazing sweeping views of the Aberdare plains. You also get to visit "the Ark", their sister location in the Aberdare Game Reserve, at no extra cost!

Stayed in September 2021

Not applicable

Staff are friendly and the food is good, surroundings are peaceful and plesant

Stayed in June 2021

It was amazing

Stayed in May 2021

N/A

Amazing experience

Stayed in May 2021

Just some noisy and inconsiderate party- if only folk would consider that there are others in the same space!

The 'old world' charm; solid dark wood, flowered wall paper and matching curtains but less fussy armchairs and so on.

Stayed in July 2021