The entry to the park we had to pay( to days entry) because we booked 2 days !!! We entered once and paid twice!!

The staff are very kind and helpful 🙂

Stayed in April 2024

Na

The location and the extremely well cared compound. Staff are extremely welcoming and caring. The view from the restaurant.

Stayed in March 2024

Packed lunch was poor

Great staff great waterholes with amazing wildlife

Stayed in February 2024

It would have been useful to have been told that I needed to purchase a pass to get into the Reserve, as would have made entry into the park a little smoother,

Absolutely everything was perfect. I visited at the end of a few weeks travelling, and was here to relax. I mostly spent my time on my balcony watching wildlife pass me by! It was absolutely perfect! So calm and relaxing, and just so surreal to see an elephant as you're sipping a g&t!!! The food was great, and all the staff were so attentive (special thanks to David K for giving me the perfect table at dinner!).I did 2 game drives, and although we didn't see too much, there was always something that made it special.

Stayed in February 2024

No hot water

The view!

Stayed in February 2024

Too much insects in the evening. A moschito net would be good against them. No aircondition in the rooms.

Perfect location with an amazing view to the nature. The water hole in front of the lodge was always full of animals. Very kind and polite staff. Our favorite waitress was the beautiful Liliana! Thanks her for taking care of us!

Stayed in January 2024

Lot of insects during dinner, but that's not an easy one to solve as there are no windows :) very dark also in restaurant, so we might have eaten some bugs without knowing :-)

Very comfortable rooms, amazing view. beautiful place!

Stayed in January 2024

I imagine there's not much they can do about this but our first night, dining was a bit of a mess as we had to fight off a bunch of insects that kept interrupting our meal (I felt the staff handled this well) - not a terrible thing but something to be aware of, particularly during a rainy season. The property is historic but likely due some upgrades such as air conditioning in the rooms. All-in-all, these things wouldn't ruin your stay but would definitely make it much better.

The food was exceptional across breakfast, lunch, and dinner. The property itself is well-landscaped and the watering hole view from the dining area was magnificent. We did most of the activities that you can do on such a trip: game drives, sundowners, massages, swimming, etc. Last but not least, the staff was amazing throughout our stay and ready to help at any given moment. Highly recommend for a serene getaway for a couple.

Stayed in January 2024

I have been going to Kilaguni for over 40 years! It is a magical place!

Stayed in December 2023

The food was not as good as usual. The dining hall/lounge are looking a little tired… also the tea and coffee service was never properly stocked… Too many tour drivers mingling with guests.

Great view of Kilimanjaro! All rooms were spick and span. I organised a surprise birthday cake with the traditional accompaniment of the staff singing and clapping which was perfectly orchestrated! Cake was delicious!!! In true Serena fashion, all the staff were friendly and helpful.

Stayed in December 2023

The first night’s room was very basic for the price . Lots of insects came through the rip in the window screen and mosquito netting over the sleeping area. To the lodge’s credit, they changed my room when I raised it to them.

Beautiful location. Staff are lovely and food is very good.

Stayed in November 2023

For the price of the stay we feel the quality of food could have been a little higher. The high price limited how long we could stay.

The location of the property is outstanding. It has a fantastic view in front of restaurant with constant wildlife to enjoy that are coming to the watering holes. On a clear day Mt Kilimanjaro can be seen. The staff was very friendly. The buffet had a nice variety to choose from. We enjoyed the balcony view from our room. Our parents were unexpectedly upgraded to a suite which they enjoyed very much.

Stayed in October 2023

Honestly the communication on booking.com with them was that bothering that I didn’t expect we will be taken cared good if we arrive there. They did not reply my messages regarding transfers. I had to write them over and over. I even tried to call them so they notice me. Finally I could get an email address and communication went smoother afterwards. The information on their page is wrong. They wrote the closest airport to the lodge is amboseli, and the transfer is free. But in fact the closest airstrip to them is Kilaguni. So we had to change our flight ticket otherwise we had to drive for 3 hours from Amboseli and pay 350. Also I told them about the wrong information on their page they haven’t fixed it yet!

Magical! Yes didn’t need to go on a game drive to see animals, they all group by group visit the waterhole and we could see them from the comfort of our room or the bar and restaurant. It was wonderful. The property has a big garden and a nice pool as well. Nice and kind staff as all Kenyans. The food was good and we really enjoyed our stay

Stayed in October 2023

No Hairdryer in room

Excellent food , great location with spectacular views from the restaurant and room . Staff very helpful and friendly

Stayed in October 2023

Great view!

Stayed in October 2023

Unfortunately the staff wasn 't very reliable. We had to ask 4 times (including the online Sheet) to finally get an answer if we could do a game drive.

The View from the Restaurant and from the rooms ist nothing but amazing. I'm not easy to impress, but that was impressing

Stayed in August 2023

Nothing really

The Staff were lovely and ready to assist at all times with a big smile on their face. The watering hole attracted all manner of wild life including Elephants, Buffalos, Giraffes Zebras which could be observed at close making an exceptional experience. The food was exceptional as always., Rooms are standard and comfy

Stayed in August 2023

Location outstanding

Stayed in August 2023

- Wi-Fi was slow at times

One of the best hotels we’ve ever stayed at! The view is absolutely breathtaking and honestly you can’t put a price on seeing wild animals all day, everyday. The lodge oversees a watering hole from the dining area and some of the bedrooms. The watering hole is in close proximity and we saw over 25 wild animals. On top of that the staff are kind, welcoming, and made us feel at home. We would especially like to thank Darcos at reception, Stephen (park range, game drive), and Daniel (restaurant) - they made us feel like family. Our highlights were seeing a cheetah with its kill and a young leopard. We wouldn’t have seen the cheetah but when it was spotted Stephen found us and personally drove us there. We didn’t see a lion this time but it’s just a reason to come back! Thank you we will surely be back.

Stayed in July 2023

Beautifully located, with animals passing by every now and then. The staff is super friendly, the rooms are spacious and clean.

Stayed in April 2023

i had to leave after one night. 😢it’s great to stay two nights

-the view was absolutely breathtaking with so many animals at the waterhole -the money was more then worth. you get a full board with a great big room and Swimmingpool

Stayed in April 2023

Charging for water all the time!

Great location great views

Stayed in February 2023

nothing at all - all was perfect

everything about Kilaguni is special from the moment you walk through reception the see the immense Savannah in front and the watering hole - this place has left a special place in my heart - the staff were all amazing - Faith @ reception Geoffrey our driver / guide - Issac / Fabian and all the other staff were impeccable - food lovely - room lovely - do not have any bad words for this place only - AMAZING !

Stayed in January 2023

great everytjing. food, room, swimingpool, staf, shop. but the best - animal around. i would love be back.

Stayed in January 2023