Ukunda , 80400 Diani Beach, Kenya
#30 of 43 hotels in Diani Beach
Guests' ChoiceBased on 359 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
6.2
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End of dialog contentReviewed: 15 May 2024
Jonathan
SlovakiaRooms and equipment need uplift, e.g. AC blowing but not really cooling, games broken, TV just 8 channels, Wifi signal weak in most areas. Cleaning frequent but not thorough enough, both rooms and restaurant. Price for a double room is good but for parents with 2 children (2 and 11) we were requested to book 2 rooms at much higher cost, though extra bed would have been sufficient.
Very nice resort with garden, palms and right at the Indian Ocean beach. Good outdoor pool(s), clean and sufficiently big. Staff friendly and supportive, always trying and willing to help. Frequent cleaning service with backfills and towel replace. Foot mixed, some delicious local specialties and freshly prepared foot, e.g. fish for dinner or omelette for breakfast
Stayed in May 2024
Reviewed: 12 May 2024
Mathias
United KingdomShower was only cold water and not very powerful, but it is at least eco friendly Breakfast could have been a bit better for four star, but I'm struggling to find faults here
Super helpful, calm staff. Excellently maintained facilities despite it being off season and the hotel not being so new
Stayed in May 2024
Reviewed: 20 April 2024
Simon
AustraliaEverything was great . THe surprise evening dance entertainment was something special and creative .
Stayed in March 2024
Reviewed: 8 April 2024
Jonathan
KenyaRooms old fashioned and in need of update. Some things dirty.
Beautiful setting, stunning beach, excellent food.
Stayed in April 2024
Reviewed: 16 March 2024
Thomas
Germanytv may be upgraded to smart tv (other hotels in this price range mostly have)
perfect location, good food; not too many people at beach
Stayed in February 2024
Reviewed: 15 March 2024
Benson
KenyaWater is hard, Consider adding more shower jell and drinking water.
Beachfront Cleanliness Food was great! Friendly staff. Location-proximity to shopping centers.
Stayed in March 2024
Reviewed: 29 February 2024
Edward
United KingdomNo issues.
Good food,good selection, plenty of table space.
Stayed in February 2024
Reviewed: 18 February 2024
Bianca
United KingdomThe food and the service. Everything took ages- a bottle of water at the pool bar, dinner, the bill, no computers seemed to be working. We had to ask 2 or 3 times for the same thing. I have noticed the same people seemed to be on duty the whole time we were here, from very early in the morning till late at night. I assume they were just exhausted- so it would be good for the management to ensure their employees have some rest. This will result in higher quality service for sure.
Charming cottages and villas, with big rooms, huge bed and good water pressure. The furnishing is very dated but the fact that the rooms were clean and smeeled nice compensated. We asked for a quiet room and were given one in a villa towards the end of the garden- very peaceful and tranquil. The food and service were really bad but we did have a few kind people like Grace and Kelvin in the restaurant for example- while waiting for more than 40 min for our dinner, my son (4) got really upset. They brought him a soup and bread rolls with butter on the house.
Stayed in February 2024
Reviewed: 4 February 2024
Gladys
GuatemalaWifi connection is low
Beautiful hotel with plenty of coconut palms, trees and plants surrounding each room. Fabulous beach. The staff are super helpful and friendly. Food was nice.
Stayed in February 2024
Reviewed: 3 February 2024
Christopher
United KingdomThe bed was rather hard. Salt water for the shower was not brilliant. Took a long time to be shown to our room once we checked in as the room was not ready, this was at 2pm when you could check in at midday had to wait 30 mins
The hotel was well set out, large lobby and close to the beach. Restaurant staff were friendly. Situated at the far end of Diani Beach so reasonably quiet.I do like the idea of a quiet area with pool which you don’t often get
Stayed in February 2024
Reviewed: 15 January 2024
Muthusi
KenyaGreat beach, ocean views, friendly staff and comfortable villas / cottages. Excellent variety at breakfast too
Stayed in January 2024
Reviewed: 8 January 2024
Michele-anne
CanadaThe wifi is very poor. The staff is very very slow. They were kind but seriously need to be better organized and teach them a little more efficiency.
The property was lovely. The little individual houses were very cute. Very simple rooms but all you needed.
Stayed in January 2024
Reviewed: 8 January 2024
Jackson
KenyaThe rooms could use some updating and new paint. The buffet didn’t offer much variety but can still order off menu.
I really like the property and easy access to the beach.
Stayed in January 2024
Reviewed: 3 January 2024
Tanya
Kenya- food is quite mediocre, tried lunch a la carte, buffet dinner and breakfast. Breakfast options are especially limited - fruits are very scarce, just pineapple and watermelon, with a few passion fruits - while staff tried to be supportive and overall were nice, the service is still not really efficient and many many kick-ups which could easily be avoided, including many things mentioned in other reviews. The check in - although agreed in advance on the time of arrival was delayed 2+ hours, we had to ask for towels during the day to be brought to the rooms from cleaning etc - beach towels system - you have to go all the way to the pool area to get them, risking a change there would be no one there or no towels at all - in general the hotel is very outdated, shabby and needs proper maintenance and renovation. While it has somewhat a rustic feel to it, it’s definitely not matching the description or the claimed standard. As we stayed over the new years - it was very highly priced, in other times I would have never paid this much for this kind of hotel - if you are looking to go around and visit other places it is a bit far away, but on the plus side - tuk tuk and taxis are available and easy to get places - next to the hotel there is a mosque and a public area where lots of people hang out in the afternoon, so it gets very crowded
- located on the beach - designated beach area for the hotel - nice sandy beach, quite clean - beautiful scenery- palm trees and chalet - AC in rooms - nice and largely supportive staff - a tourist company desk located at the hotel which offered great tours! Highly recommended, and easily reachable right there - proximity to the Kongo river
Stayed in January 2024
Reviewed: 29 December 2023
Lekuraru
KenyaDelay in replacing room towels
The ambience
Stayed in December 2023
Reviewed: 16 December 2023
Lisper
SwitzerlandVery weak wife and water not being included in the paid meals. I found it mean that meals paid can only include tea and coffee but you cannot switch any of the with a bottle of water without paying an extra 400 sh.
Friendly personnel and beachfront
Stayed in December 2023
Reviewed: 20 November 2023
Sarah
Belgiumcleaning of the rooms could be better, also they need a bit of a refurbishment as quite outdated. Fridge in the room was not working, but i didn’t bother too much.
spatious rooms, most friendly staff and wonderful service, beautiful beach & accommodation Food is nice!
Stayed in November 2023
Reviewed: 28 October 2023
Mathieu
FranceThe food was not great. The table tennis apparently under maintenance the whole time we were there (kids not happy).
The location in a quiet area of Diani. The facilities. Right on the beach. The passion fruit juice and mojito!
Stayed in October 2023
Reviewed: 22 October 2023
Michael
UgandaThey could possibly update the TVs to smart TVs.
Great, diverse!
Stayed in October 2023
Reviewed: 3 October 2023
Jan
Czech RepublicRelaxing music in the massage area
The food was good.
Stayed in October 2023
Reviewed: 1 October 2023
Adifin97
India,
Stayed in September 2023
Reviewed: 12 September 2023
Sabah
SudanNothing
It's nice and quiet. Private beach. The beach is swimmable with little to no seaweed.
Stayed in September 2023
Reviewed: 24 August 2023
Johannes
GermanyWe had an issue with the payment. Unfortunately, we were charged twice (once with booking.com and on-side).
The location is excellent - directly at the beach. The rooms are spacious. And the staff very helpful.
Stayed in August 2023
Reviewed: 23 August 2023
Yakov
IsraelThe food is ok, It's 10 driving minutes from the center and the Air-Conditioner didn't work .
The crew is amazing, the beach is beautiful .
Stayed in August 2023
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