Choice of food on the buffet was initially very poor until I made it clear to staff that it was disappointing and the following day it was much better.

I liked the fact that when I voiced my concerns about certain things that the relevant staff acted on my concerns very quickly.

Stayed in January 2024

Quality/taste of food, dated rooms/look of the premises

Location at the lake, helpfulness of staff, spa

Stayed in November 2023

no hot water in 1 unit

the rustic and true look and feel

Stayed in June 2023

The food wasn't to my liking. . The food definitely needs some improvement. Didn't find the food tasty or delicious.Dry roasted potatoes and such

We stayed in the honeymoon villa and I must say it was spectacular. Very spacious, comfortable bed, fully replenished bar,we'll definitely be back. Very friendly staff all over the property starting from reception.

Stayed in May 2022

The plumbing/drain in the bathroom had a bit of a foul smell

- [ ] Too many calls/visits - [ ] Tasty bbq for Saturday dinner - [ ] Wide assortment of tasty cakes for dessert - [ ] Liked game room - many games to play including xbox - Darts at bar fun to play

Stayed in January 2022

Everything from facility to the staff was excellent. The staff were profession and friendly.

Stayed in August 2021

Could hear the neighbours across the other room.

Extra friendly environment and cleanliness

Stayed in July 2021

Having arrived late the previous day at 18:00 we had requested a later check out that was firmly declined. A bit of consideration would have helped

It was good. As we had expected.

Stayed in June 2021

Great location to base and explore the area especially the Cresent Island and boat trip. All staff were exceptional, always smiling and helpful.

Stayed in May 2024

The initial room was very disappointing. We complained and got upgraded. the room in the photos is apparently nonexistent, according to the staff. Not much in terms of activities other than the lake.

Place is not bad but not value for money. It was the last hotel on that strip I hadn’t visited and for sure there’s better value for money elsewhere. Considering room price the drinks costs were a bit exorbitant. Pizza in the Alacarte restaurant was brilliant though. Buffet was better than average. Close to lake.

Stayed in February 2024

Amazing find. 5* luxury.

Stayed in October 2023

Mosquitoes

Excellent resort, outstanding staff, amazing accommodation and mind blowing food variety.

Stayed in August 2023

We loved the breakfast spread and the ambience in general. Everything was perfect except for a small incident at night were the upstairs neighbours played music way too loud. However the issue was resolved after calling the reception. Will definitely come back !

Stayed in May 2023

For now, all was perfect.

Everything lived up to expectation. Thank You. The food was amazing especially the Saturday dinner with the nyama choma.

Stayed in March 2023

Everythng

Stayed in April 2022

Music at pool too loud

Excellent place! With wonderful activities on the lake

Stayed in March 2022

I did an all inclusive stay with all meals included only to find out ALL drinks were chargeable. the room is so so so old like maybe 70’s the , toiletries are as cheap and nasty as it gets . NO aircon and the only fan in the room didn’t work .This is just such an awful place . the dinner was a buffet and it was just absolutely horrible , the deserts were disgusting and the each and every item in the buffet was disgusting to think this is five star absolutely no way in hell .

it was awful so hard to put anything in the like box

Stayed in February 2022

Pls add smart Tv's in your rooms.

Stayed in November 2021

everything

I wasn’t there personally I invited my parents to spend a weekend getaway and they loved everything

Stayed in November 2021

They could open the spa a little earlier than 9.00am

Breakfast was good. Best customer service

Stayed in October 2021

Nothing

Food was very tasty and we really enjoyed. Wished i could have extended our stay. I would go to enashipai anytime.

Stayed in August 2021

Site of the swimming pool ...would be better off secluded

Clean,good food and very friendly staff

Stayed in August 2021

Very limited buggies, only 2 during the day and 1 during the evening! Forcing to wash hands every single time you enter the restaurant regardless your hands are clean or not! Made me feel I'm in the nursery! Wearing and removing mask all the time while in the restaurant, as while eating you can remove, but when you want to go back to the buffet, you have to wear it again, and many times our hands were oily or smelly, which made it difficult to wear the masks again and again! No hot water! Slightly over priced.

Food tastes and variety When food was spicy for my kids, they made pizza for them. Very clean and spacious rooms and areas. Nice activities like biking and kids club

Stayed in August 2021

Location access, the property ambiance and the room interior were extremely exquisite. Wave night out was lovely

Stayed in July 2021