Noone was in the reception when we arrived and we had to wait 20 minutes, before someone opened us the hotel door. We had already informed them about our arrival time, but still, noone was there to do the check in.

The location was great, just five minutes from the Basilica of San Pietro and next to the metro station Ottaviano. Access to the city center was very easy. The room was clean and comfortable.

Stayed in April 2024

No one to talk to at reception for our whole trip. We left at 7 in the mornings for trips booked and by the time we got home in the evenings there was no one at the desk. Poor communication leading up to the holiday. Ignored my emails and kept putting the phone down on me as they couldn’t speak English.

Close to the Vatican and a metro stop

Stayed in March 2024

The location , room, especially the manager was awesome

Stayed in February 2024

They haven't kettle for hot water

Water for to wash ass ))

Stayed in January 2024

The bathroom had a leaky toilet that needed to be worked on to stop the water leaking. After a shower, the floor would be more than wet as the shower cubicle is placed higher.

The room was decent size and clean linen .

Stayed in October 2023

No lift. A bit noisy outside at night.

Very close to the Metro. Just a couple of minutes to the Vatican. Place is clean.

Stayed in October 2023

Beds were a little hard for our liking, although that seems to be common in Italy.

Convenient location close to metro station and Vatican City. Lovely building with marble staircase. The room was nice and had a small terrace.

Stayed in September 2023

I didn’t like the bathroom it was so old but good for short stay that’s all!

The location is great, near metro and Vatican also you can explore whole city while walking! The stuff is good.

Stayed in June 2023

The light was dark specially at night. I think you may change the main light at the basic light than the yellow one. But over all it’s not that bad.

Staffs are very kind and friendly. Since it was our first time in Rome they advice us where to go and visit. When it comes for rooms it’s quiet nice and clean

Stayed in July 2023

Wifi doesn’t to work, shower was not working good, I had problems to do the check in (the bell was not working and I had to wait for a long time outside with my suitcase).

Very good Location, the room was big and very clean.

Stayed in June 2023

Everything was great! The only thing that could be improved is perhaps the shower which was a little old in our room. But overall, it was a wonderful room.

The staff was very friendly and helpful, they made us feel very welcome. Our room was nice, I loved the interesting design and the beautiful building. They cleaned our room every day, and changed our towels every other day, which was amazing! The location is great, as it's close to the Ottavian metro station, the Vatican, and plenty of shops and restaurants. For us, it was perfect, and we would definitely stay here again.

Stayed in May 2023

Hard mattress. No blankets. No toiletry. The extra bed for my son was a divan sofa, narrow.

The staff was very helpful and friendly. The views were fantastic. Excellent location

Stayed in April 2023

not enough toilet paper in the rooms

Design of the rooms, very friendly staff, flexible check in and check out

Stayed in April 2023

Wifi didn't work.

Everything but wifi was great.

Stayed in March 2023

The pillows were extremely bad and uncomfortable. Using sheets instead of duvet cover is very unhygienic. Walls are very thin - every move of the neighbours on different levels was heared.

The interior was nice looking, balcony was a bonus. Room was warm but not ventilated, had to open the balcony door to get some oxygen.

Stayed in March 2023

Plumbings. Minor issues. No glasses, cups etc

Great location, great staff, very clean.

Stayed in March 2023

shower needs to be repaired. Toillet has problem too. also there has been situated next to the street and some noises during night come inside. no anything else such as kettle or glasses are there to making tea or coffee.

location. near to Vatikan and not far from the other sights. bed is comfortable and clean.room and decoration of room iare beautiful.

Stayed in February 2023

Good price-value-ratio Location near the vatican state, all other sightseeing spots can be reached by foot or metro Overall nice choice, would recommend

Stayed in February 2023

hard bed, not always clean sheets. needs a bit of refurbishing in shower

nice reception and place. big room. warm independence due to having entrance keys. close to metro / bus

Stayed in February 2023

Some glasses, tea and kettle in the room would very helpfull.

Very good location - 5 minutes to vatican. Many restaurants nearby. Comfortable beds. Classy and elegant design in rooms.

Stayed in January 2023

- no water cooker in the room, so no possibility to make a cup of tea (I thought this would be a standard asset in a 3-star-hotel) - windows did not fully close, so the loud traffic could be heard even at night - bathroom tap and toilet were dripping, which caused the water pump in the bathroom to run regularly (also at night) - the key of the locker was non-existent ("broken") and had not been replaced, so we couldn't use the locker - cooling capability of the fridge was limited due to its placement in a non-ventilated cupboard

Room "Lampedusa": + spacious room with nice-looking furniture + lots of light trough big windows + very good location + selection of pillows + second pair of keys to the room

Stayed in October 2022

wait for check in no one attended

close to main attractions and public transportation good place for rest

Stayed in September 2022

the shower had some black mold, but was clean else

great location, clean, friendly staff

Stayed in September 2022

Could be a bit more well maintained, for example the bathroom/shower

The style of the hotel

Stayed in September 2022