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Reviews of Hilton Garden Inn Rome Claridge 4 stars

Viale Liegi 62, Villa Borghese Parioli, 00198 Rome, Italy

#390 of 937 hotels in Rome

Guests' Choice

Review score

Based on 158 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 April 2024

    9.0
    very great place for a very big price
    • Business trip
    • Group
    • Junior Suite
    • Stayed 1 night

    price

    room, breakfast and location

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 6 nights

    The restaurant/breakfast space had cheap plastic tables and was surprisingly cold in the evenings (for March). This is not something I expect from an upper-class hotel. Service was impeccable and very friendly. The telephone on the bedstand had a ridiculously bright screen at night—it was like a night light. I had to unplug the phone to sleep well. The Wi-Fi was also relatively slow to respond to, and it had a slow download speed. The sliding bathroom door's lock metal was bent, so the door did not close all the way through. Also, the toilet flushed the first time but then did not flush properly the next time. I had to forcefully push both buttons in the wall and keep the pressure on for the duration of the flush.

    The room was decently sized and had all modern comforts. It had a decently-sized desk, a comfortable chair, and a huge television above it with 999 channels. The fridge was adequately cold, and the safe was spacious, which is not guaranteed at some hotels. The area is quiet and pleasant, with a multitude of restaurants, cafes, a large church, and public transport networks nearby. Access to the centre or the Vatican by bus took ±20 minutes.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Perfect for a sensible price stay in a nice residential area close to Luiss
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Honestly nothing but I guess if you wanted to be super close to all the main sights for tourism it’s a bit further away. I did go there on foot but o love walking.

    Very clean, comfortable, staff were all very friendly and great. Excellent location for Luiss University and Villa Borghese.

    Stayed in March 2024

  • Reviewed: 21 December 2023

    9.0
    Very nice hotel with friendly staff.
    • Leisure trip
    • Couple
    • Twin Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, comfortable and convenient

    Stayed in November 2023

  • Reviewed: 16 December 2023

    8.0
    Not too bad will not be staying again
    • Leisure trip
    • Couple
    • Twin Room - Mobility Access
    • Stayed 3 nights

    Was given a disable room for Gold Hilton Honors customer for unknown reason

    Location was quite, Room was okish but clean, Breakfast waffles was good service was varied

    Stayed in December 2023

  • Reviewed: 19 November 2023

    8.0
    Smooth and pleasant
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable rooms, clean and friendly staff

    Stayed in November 2023

  • Reviewed: 3 October 2023

    7.0
    Comfortable but hugely overpriced
    • Leisure trip
    • Couple
    • King Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Ridiculous price for this property

    Good service excellent front desk

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The breakfast was very good, also location is very well.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    It was very good but not excellent.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The second day I would have expected to find a shower cup but I was disappointed. In other 4 stars hotels there are toothpaste and toothbrush; cotton flock, cotton... The second day I was leaving the hotel for a meeting and I had a computer bag with wheels: the person at the desk followed me in the street asking whether I was leaving without paying the hotel. I was surprised because I had already given a credit card at my arrival with the passport and anyway all my luggages were in the room. Let us say that I understand that it might happen, but it is embarrassing even if the person tried to be as nicer as possible asking me where I was going and whether I should pay the bill.

    The room was clean and very nice. The reception was very well organized

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    We had a very pleasant stay thanks to a very helpful staff at the front desk and wonderful food
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A taxi or public transportation was required to visit most sights in downtown Rome, and the elevators were incredibly small for a modern hotel.

    It is in a very quiet and a lovely residential area with restaurants in very close proximity. Although a team runs in front of the hotel, we were not bothered by the noise. You can hear the bells ringing in the church across the street, but not too early or too late in the day. The staff made sure all of our needs were met. They communicated frequently prior to our stay to insure that all necessary transportation was arranged from the cruise port on the day of our arrival, and they had taxis at the front door quickly anytime we asked.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathshower is small

    Excelent breakfeast, new facilities and friendly staffing

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Nice hotel with lovely staff but room service needs a huge upgrade.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room service. For the price it was totally unacceptable, fries were rock hard and tasted of dirty oil and wine was not served in a ice bucket.

    Amazing staff, clean, and nice sized rooms. The balcony is a nice touch. Lord of facilities and A/C.

    Stayed in July 2023

  • Reviewed: 22 May 2023

    9.0
    Excellent
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Good practic

    Stayed in May 2023

  • Reviewed: 27 March 2023

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We were on the sixth floor and internet was poor to none. It is definitely related to signal since it worked perfecty in the loby. Other thing is that TV in the room was not smart TV so we were unable to put on our own content for watching. All programms in Italy are synchronized to Italian so when tv was on options were BBC news and French news in English. It is worth noting that they are supposed to renovate soon, so hopefully both issues will be addressed soon and future guests won't have the same problems.

    Staff is really great and helpful, hotel is small and clean, everything is run professionally. Located in a nice neighborhood (we noticed several embassies), huge park near by. It is not crowded with tourists but is live and there is a lot of going on.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    Lovely clean hotel and great service from all the staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel was very warm throughout and aircon in the room was not very effective.

    Lovely clean hotel and great service from all the staff. Super breakfast with plenty of choice and fresh options. Located about a 30 min walk to both the city and Stadio Olympico. Great value for money when compared with other hotels closer to the centre.

    Stayed in March 2023

  • Reviewed: 17 November 2022

    9.0
    Rome Italy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a bit pricey

    Everything was ok

    Stayed in November 2022

  • Reviewed: 11 November 2022

    8.0
    Enjoyable
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything good

    Very fine

    Stayed in November 2022

  • Reviewed: 9 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All staffs

    I really like the hotel location in Rome.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Water was charged every day.

    Room was clean and comfy though small. Close to good restaurants and 15 min trp to the city.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    7.0
    a great place to encourage you to get out and experience Rome.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Single bed mattress was very spongy around the edges. access to connect the TV to digital devices was limited in our room, UK / English TV was available but the signal in room 103 was intermittent. if connection to smart TVs is an extra, it should be made clear before purchasing the room. More information on local events as well as the main tourist attractions. links to ‘how to’ YouTube advisory videos on Rome (things a first time visitor might need)

    location, ease of connecting with Rome, the reception and catering staff where nice.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    8.0
    It was just fine
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    very clean facility, helpful staff

    Stayed in August 2022

  • Reviewed: 22 August 2022

    8.0
    good but not exceptional, will not be returning back.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    a bit dated, bad location far from center

    the hotel room was nice and clean and the facilities wer

    Stayed in August 2022

  • Reviewed: 14 August 2022

    9.0
    Great choice
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Had a great rate for one night. Room was big and staff was very helpful!

    Stayed in August 2022

  • Reviewed: 16 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    good location, helfull staff

    Stayed in July 2022

Showing 1 – 25

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