A relatively isolated place There is no coffee/tea set in the room.

The reception staff are welcoming and efficient Italian breakfast, There is free parking We got a quiet but not spacious room facing the mountains

Stayed in May 2024

I have to say that for being a 4 star and the requested prices, these are sub-par: rooms are basic (our terrace was nice and big but with just 2 chairs), breakfast is good, but if you are a child.. 90% sweets (I wonder elderly people do not have glicemic issues there 🤷🏻‍♂️), service ok-ish, but they only ask you the room number when you enter for breakfast, not what you want to drink (it's the little things and attentions that matter). One thing... You will find lots of complaints about the moquette in the rooms and corridor on Booking... it's there to damp the noise, so it's good!). The building is also more modern than I thought.

Overall, we had a good time and I would recommend it. They are a good option if you want to go to the Thermal Centre.. because it's basically there! The access to the Hotel gives also accesss to all the thermal pools, internal and external. If you want to go to have therapeutic treatments like mud, etc, then you can cross the internal road and be there, so it's very convenient (please note nothing is included there anyway).

Stayed in September 2023

I wasn't satisfied with the pool towel charge. I was charged for the towels at the front desk for the first day then I was told that no more charges will required. When I went to the pool I was asked again for money for towel hire. There were calls to the main reception and a lot of talking. At the check out it was implied to me that we have not returned the towels. I felt somehow unconfortable being accused of stealing the pool towels. No information about the pool towels was given to us at the check in. Apparently we could have just use the room towels and avoid the 10 euro daily charge.

Room was clean but very plain. It needed some decorations or at least picture on the wall. Breakfast was a bit disorganised, it was a buffet style but we had to ask for everything as there were only cakes available. Once we have asked the helpful staff provided what we have asked for

Stayed in August 2023

Breakfast didn't correspond to a 4 star hotel (little variety, few fresh food). The pillows weren't comfortable.

We liked everything, but were disappointed by the breakfast.

Stayed in August 2023

a little too spartan

the pools and the breakfast

Stayed in May 2023

The indoor and outdoor swimming pools were excellent with warm thermal water. The breakfast buffet was also very good.

Stayed in May 2023

The staff were very helpful and booked local taxi drivers when needed.

Stayed in September 2022

I wish they had a dinner restaurant on the premises. The cost to rent a pool towel was way too expensive.

The thermal pool was excellent, and the 2nd even warmer pool with the jets and pressured waterfalls and hot tub area was fabulous. You could also buy drinks and snacks beside the pool. The bartender was very friendly and made us great aperol spritzs.

Stayed in September 2022

No restaurant for a dinner available in the hotel or close area around, you have to travel to the town centre, swimmimg pool closing time 7pm in summer. Breakfast looks very nicely arranged but majority of food are cakes, one kind of cheese, one kind of ham, no vegetables.

Excelent coffee

Stayed in August 2022

rooms simple, but for price-value all fine

just one night, so we didnt use the spa, but spacious room, good breakfast, great shower and quiet area. parking for car very easy.

Stayed in September 2022

why the carpet? why?!? didn’t like it at all

the service and everything all was perfect

Stayed in August 2022

I expected a better spa! The indoor spa area is really a waiste of time and very dated.

Big Size of the bedrooms Clean and super neat. Friendly staff Lovely pool outside

Stayed in August 2022

the hotel’s staff was so gentle and kind, we really loved the thermal pool and the breakfast. maybe it was a little expansive

Stayed in August 2022

The pool is superb, the water is just perfect, not too warm and not too cold. One can swim in the pool, it is big enough and not too crowded. The staff is super kind.

Stayed in July 2022

good location

very nice

Stayed in June 2022

Aesthetically the hotel looks modern, but I do not particularly like the style. There is no gym.

Nice pool and breakfast. The room was also comfortable. The thermal pools are also quite nice.

Stayed in September 2021

Carpet/moquette in the room was a surprise but seems it has been placed to reduce noises

Swimming pool very clean as well all SPA area. Bar nearby the pool offer , restaurant very good also if closed in the evening and same menu (but several choices) during the week. Bar available 24h 🤣🥲

Stayed in July 2021

- it’s our second stay in the hotel, and the first one was in 2018, and it’s a pity that it’s worsening, but only staff is stable and same excellent. We were choosing this time based on our prior visit impression. - no dinner, you are really suffering where to eat (need to book taxi, drive car, or walk ~1 km to nearest pizzeria/restaurants). We were visiting without car for 10 days. - only sandwiches available at the lunch as a hot dish. You could ask to cook pasta with tomatoes for you, but it’s not very convenient to eat pasta every day. - room requires renovation (spots on the floor, smell in the bathroom) - pool working hours is limiting (open at 9am which is too late if you want to do your early morning swim) - internet is very week in the room and better in lobby, not working in the pool at all - no yoga class or fitness room if you want to exercise, you should do it in the room which is not big

- Staff is excellent (politeness, hospitality, immediate readiness to help with all our needs). My high rating is only due to them, they really love their hotel and guests. - Room cleaning is every day and very diligent. - Every second day bed linen exchange, ideal cleanliness - good breakfast with very fresh products of good quality, omelette, cheese and ham, lots of pastry. - salads at the lunch of good variety and very fresh - big and clean pool

Stayed in August 2021

Moquette

Hotel is new. Missing a restaurant inside. Room was clean raw, not in details. Moquette in the floor is arguable

Stayed in June 2021

The breakfast was great, with much choice between homemade Italian pastry, and continental options. The absolute best part of the hotel however was the thermal pool indoor and outdoor, both with warm water and the spa. Big parking spot available outside.

Stayed in May 2024

Not so good hotel. Breakfast was good, but Hotel is noting special.

Stayed in May 2024

The room was dirty (especially the carpet flooring and wall) and worn down. Despite you book a room in a spa hotel they charge you for the rugs.

Stayed in April 2024

The rooms were not spotless and the air conditioning was noisy. From the pool area I could hear noises from the busy streets all around

The pools

Stayed in September 2023

The access to the pool was difficult and slippery, both in and out of the pool. The bedroom furniture was minimal, should have two chairs in the bedroom not one

Plenty of parking. Spacious building, Good dining room, plenty of sunbeds around the swimming pool, enough room not to be too surrounded by fellow guests.

Stayed in September 2023