Bab Baghdad Street, 56001 Karbala, Iraq
#3 of 7 hotels in Karbala
Guests' ChoiceBased on 130 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.4
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 25 April 2024
Mohamad
IraqThe room lighting is very dim, which is very annoying, especially at night.
The location is perfect. Close to Bab Baghdad. Also, there is a free transportation to the holy shrine every one hour.
Stayed in April 2024
Reviewed: 8 April 2024
Amir
IranThe internet WiFi signal was too weak in my room, almost inaccessible.
The hotel was new, clean and well equipped. The breakfast was quite good.
Stayed in March 2024
Reviewed: 5 April 2024
Odai
IraqHotel Restaurant, it was dirty and with bad service and bad food
Cleanness, Location and service
Stayed in March 2024
Reviewed: 3 April 2024
Saad
IraqThe sheets seem like old, it is clean but old
The local is very good The Hotel is clean
Stayed in April 2024
Reviewed: 27 March 2024
Sabir
United KingdomGood staff comfortable rooms
Stayed in March 2024
Reviewed: 21 March 2024
Joe
LebanonBreakfast!!! It can be improved a lot (varied, ok, but I mean the taste... An effort should me made there...).
Everything was up to international standards. A 4+ hotel by all means. Staff, cleanliness, comfort, all were above my expectations. Recommend without any hesitation. I will definitely adopt this hotel for all my future visits to Karbala.
Stayed in March 2024
Reviewed: 19 March 2024
Syed
PakistanB/Fast
Nice property nice front desk staff nice room
Stayed in March 2024
Reviewed: 17 March 2024
Shokrieh
BelgiumWe asked for extra bed and they brought us the pillow and the blanket were without sheet. There were stains of blood and urine so it was hard for us to use it.
Stuffs were friendly and breakfast was nice. Services was good but language barrier can be a problem.
Stayed in March 2024
Reviewed: 12 March 2024
Mohammadreza
Iranbreakfast is good but we love to see making omlet across you but dont have
very clean and comfortable and near to shrine or every 30min using free shuttle to shrine love to see this hotel in booking🌹
Stayed in March 2024
Reviewed: 11 March 2024
Reza
AustraliaYou can book the room with your Visa Card but must pay in Cash upon check-in.
The room was clean, had functioning facilities and the price was worthwhile The staff were good with one particularly EXCEPTIONAL STAFF member by the name of 'Mohammad Ali'. He provided my mother and I with exceptional service throughout our stay. The manager on our night of arrival was also exceptional in his service toward us. Thank you both and all!
Stayed in March 2024
Reviewed: 8 March 2024
Syed
CanadaWash room was not clean and found not enough light.
Excellent, dining area was neat and clean. Staff was helpful .
Stayed in March 2024
Reviewed: 7 March 2024
Dr
KuwaitFar from the holy shrine
Cleanliness
Stayed in January 2024
Reviewed: 29 February 2024
Amirhossein
IranShampoo and soap were awful, the internet all the time in the room was disconnected and just connected in the lobby and aisle, The sockets weren't matched with chargers!!!
The bed was very comfortable and the view of the city was awesome, breakfast was rather good.
Stayed in February 2024
Reviewed: 21 February 2024
Mohammad
Saudi ArabiaThe cold option of air conditioner is switched off. It is warm inside and if you open the window to get cold fresh air it's noisy outside as the hotel is located on a main road.
Modern furniture and frequent transportation to the holy shrine of Imam Hussain and his brother Abbas a.s.
Stayed in February 2024
Reviewed: 16 February 2024
Nawar
IraqCheck in took very long time taking in consideration no load on the reception when i checked in The staff look like very surprised about my booking confirmation ( as mostly they didn’t like that i booked through booking may be ) or may for for other booking reason In either case it took long time and about 3 staff spoke with me mainly about how i make rhe booking and ref number …etc
Stayed in February 2024
Reviewed: 15 February 2024
Khan
United KingdomI'm very happy to stay in this hotel very clean and staff is very good location very good every thing is very good l recommend every body to stay karbala rayhaan thanks.
Stayed in January 2024
Reviewed: 13 February 2024
Ehsan
United StatesThe restaurant
Good entrance and location and transit
Stayed in February 2024
Reviewed: 12 February 2024
Mehrdad
Iranregarding transportation service it was not efficient because of time schedule and quality
Stayed in February 2024
Reviewed: 9 February 2024
Hazim
IraqStaff need some attention but they are very helpful
everything
Stayed in February 2024
Reviewed: 5 February 2024
Nik
IranBoth breakfast and location were excellent ,specially service shuttle was very good. The staff were professional and friendly manner and you feel in home during stay in the hotel.
Stayed in January 2024
Reviewed: 31 January 2024
Ahmad
Kuwaitfood buffet
Stayed in January 2024
Reviewed: 27 January 2024
Mohammadreza
Icelandin the middle of the night, while we were in deep sleep, someone suddenly opened the room door, I quickly went to the front door and saw someone saying, do you want to check out?!!! We were very worried, we called Rozhun and he just said that it was a mistake and I'm sorry!!! Now my wife has severe anxiety and this is a very bad experience that we have at this hotel
The behavior of the staff was good, the rooms were clean, We checked into the hotel as planned and everything was fine.
Stayed in January 2024
Reviewed: 24 January 2024
Khawaja
United KingdomWater came out of the shower everywhere. Wi-Fi was not working in the room. But worked near the door of the room, going on and off.
Staff were exceptionally helpful and friendly. Just outstanding. Very good and reliable shuttle service. Clean and comfortable and spacious room. Breakfast was good.
Stayed in January 2024
Reviewed: 23 January 2024
Mohsen
Iranshuttle service
excellent
Stayed in January 2024
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