Room service over slowly after 1 hour ! Breakfast plates are not clean in the right way

The view , spa , and airfresher are adorable, Relax ,quiet mood along

Stayed in April 2024

Front desk not professional,

Location , clean, ambiance.

Stayed in April 2024

Old furniture.

Location is very good. Food quality is excellent.

Stayed in April 2024

The furniture, bathroom, and TV are very rotten and old!

Staff are perfect

Stayed in January 2024

Bigger room

Stayed in December 2023

I was of the understanding I paid for a room with a water view which wasn't the case so looked to the carpark and street which wasn't as nice as expected.

Overall nice hotel with good amenities. Secure and safe hotel in Baghdad.

Stayed in September 2023

Outdated rooms, way too costly not great value for money at all, pillows not great for a comfortable sleep, air conditioning is too loud to sleep with them on, balconies doors are about to fall.

Safety and location was good and near some great restaurants but not great for Baghdad traffic it was very bad for getting to and from the hotel around Baghdad.

Stayed in October 2023

GOOD

Stayed in September 2023

Breakfast options for vegetarians was limited

Location

Stayed in September 2023

See Above -- The rooms are weird -- it's not the hotel's fault, it's the way the building was configured. They are oblong in shape and rather dark. They have done what they can with the lighting. But the rooms all could do with an upgrade. They are oblong in shape and rather dark. The carpet seems very dated and the furniture in some rooms is chipped. They are beginning to install better/new mini-bar refrigerators that keep things cold and that's a plus. WI-FI -- is POOR compared to other hotels. The Grand Millenium in Basra has a much better system. So do most hotel in Erbil. It's something that needs work.

Three things -- I have stayed at the Babylon off and on for many years and the better you know the people who run it, the easier it is to spend long periods there as I do for work. This time, though I really want to say the staff was so sweet and thoughtful and it made my stay and work (in Baghdad's 49 degree centigrade heat... ) the best it could have been. The breakfast offers a terrific choice and the freshly made eggs are lovely and the more European breakfast foods as well as the offer of a proper Iraqi breakfast so that if you are having a business meeting with people from different backgrounds, everyone can have something they want. The Gym and the Gym staff are fantastic. It's clean, the machines are kept up and for me that is SUPER Important. Evan is a great trainer, Maha is always helpful at the front desk. And they have another great trainer, who was there less this time. As a person in Iraq on business, I work 12-13 hour days and the 90 minutes every day in the gym are the best in my day.

Stayed in August 2023

Old furniture

Location

Stayed in May 2023

I had an amazing stay at Babylon Rotana hotel. The staff was friendly and accommodating, and the room was clean and comfortable. The highlight of my stay was the spa treatment service provided by Alina. She was professional and attentive, and I left feeling relaxed and rejuvenated. I highly recommend this hotel to anyone visiting Baghdad.

Stayed in April 2023

rooms needs refurbishing especially bathrooms

Stayed in May 2023

cleanness not up to standards and the furniture and building itself need complete renovation

The new swimming pool and gym area. the restaurants and outdoor garden seating

Stayed in March 2023

Noisy AC. Very expensive for the price.

The staff are friendly and attentive.

Stayed in May 2023

Due to the USD to Iraqi Dinar issue, the Hoel charged me approx. 12% more on my credit card. And for a such expensive rate, the +12% was not well received. Hotel should find other ways and not charge Customers for this issue.

Security seems to be important in Baghdad and the hotel take care for this. It is a good hotel with a very impressive entrance. The room is not the best but good enough. Very good breakfast and good restaurants inside the hotel.

Stayed in February 2023

1. Can’t make/ get local phone calls from my room. 2. Washroom needs further renovation.

1. Very good services

Stayed in April 2023

very slow service, bad communication, staff not very helpful, room decor is outdated, wall blocking the window, bathroom fixtures needed updating.

there are numerous restaurant options

Stayed in March 2023

Great view of the river

Stayed in January 2023

The food was terrible. None of the on site options are worth the price. The service in the restaurants was also not up to international standards.

Comfortable bed, rooms. No toxic cleaning product smell. Professional front desk service.

Stayed in November 2022

Breakfast ok Main issue reception really under staffed!!! The same as my last visit!!! Also taps bathroom was leaking and water flooding the floors

Stayed in November 2022

Room selection is very limited . and room sizes are too small.

the lobby ambiance, the levant restaurant

Stayed in November 2022

Every item too good.

Breakfast very good, just to increase option chees egg, halffry / omeletEvery item .

Stayed in October 2022

Staff at breakfast need to be better trained, particularly in English. Very expensive hotel. Maybe because it is the only International Chain operating in Baghdad now.

Very secure hotel. Multiple security checks. Very friendly reception. Particular mention of Diana who was pleasant and cheerful. Good view from river view rooms. Nice welcome fruits and traditional sweets in the room. Nice lobby with retro cars all around.

Stayed in October 2022