The cost was very high and should be reduced by 20-30 percent.

Beautiful green surroundings.

Stayed in December 2023

Replenishing the tea sugar and cups and soccer

B fast was good but our rooom had a problem No hot water no sliding door to the bathroom and there was a n open area which was of no use and we got sunlight early in s morning which we cud not avoid as there were no curtains there 332

Stayed in January 2024

Ala carte menu can be improvised. The activities can be explained upon arrival. Arrival process was bad.

Location is great , calm and serene property . Staff at the Terrazo restaurants were good and cordial.

Stayed in December 2023

Everything was good. No complains. Hope they could have more options for breakfast buffet and also more options in ala carte menu for dinner. Mountain bar's location is very nice but it does not have much option for dinner. I did not find the native dogs in the property, on inquiring was informed that the dogs have been driven out of the resort as guests complain. This broke my heart. Please don't be cruel to local animals. Get the dogs back to the resort. They were friendly and never harmed anyone. Also please don't drive the monkeys away. If guests don't like dogs and monkeys let them stay in urban resorts. If a person comes to rural resort like yours, they should not compel you to be unfriendly to animals who are the original inhabitants of your area. PLEASE DONT BE CRUEL TO ANIMALS just because some guests don't like animals. Be human.

Location is the best thing about this hotel. I love the forest view villas. If you like going for long walks amidst nature, this is the place for you. All you can hear is the chirping of birds and monkey's cry. Pin drop silence in the whole resort. I stay here only to enjoy nature.

Stayed in December 2023

Needs more variety in F&B

Location, proximity to nature

Stayed in December 2023

Less hangers in the washroom. No facility given for our driver. That’s disheartening

Food was yummy

Stayed in November 2023

We could not use the jacuzzi when we wanted to and the pool was closed at 7pm when we wanted to go for a swim. It was a dry weekend due to voting in the village so we could not have a glass of wine with our meal. As international travellers staying in a resort of that calibre that should not be the case. The prices for treatments are very high even when comparing to prices in Europe

The peace and tranquility, the location, the friendliness of the staff, the spa treatment .

Stayed in November 2023

They could definitely work on the maintenance and cleanliness

The spa , the masseurs were very good , the location and serenity of the property is exceptional. The staff is courteous and hospitable.

Stayed in October 2023

nothing much to keep kids busy

location is superb. close to nature

Stayed in October 2023

The staff service was not upto the mark, given the wrong room while checkin and we entered a room where there were already a couple staying They later gave us another room but they should cross check once before giving the room keys to avoid any privacy breach Food quality was ok... can be improved as per five star standards. They should have temprature controlled pool for kids

The location was perfect

Stayed in October 2023

Staff is horrible . For the money charged they should be more warm but horrible and irritated staff

Property is very good

Stayed in August 2023

The check-in experience could have been better. After check-in we had to wait 20 mins for the Car/buggy to get to our room.

Stayed in August 2023

Very expensive

In the midst of nature, not crowded. Quite retreat

Stayed in August 2023

Food is average, delays at the restaurant

Location, nature walks

Stayed in August 2023

Availability of car to travel . Wait time for car can be reduced. I had to wait for 30 minutes at mountain bar for car to come

Food was good.

Stayed in August 2023

Forest

Peace

Stayed in July 2023

The manpower isn’t adequate to manage a property of this size during full occupancy. The courtesy cars provided for negotiating the premises are woefully inadequate and even more so during rush hours to reach to and fro from the dining halls. The wait can be anything from 15 mins to 45 mins

Huge property, fabulous Villa’s overlooking the valley, pristine and green

Stayed in July 2023

The food was very average definitely needs an upgrade the staff in the restaurant was clueless and the service at breakfast was terrible.

Fantastic Location, Excellent property for those who want to spend time away from the cities and in the Lap of Nature, Very serene and quiet.

Stayed in July 2023

Waiting period for buggies to move from one place to another

Best food quality and variety of food. Found the best amongst a lot of places i have visited

Stayed in May 2023

the layout

quite and really large

Stayed in March 2023

There were no kid friendly activities in their activities schedule.

Property & Room Amenities

Stayed in May 2023

the hotel has an amazing property that connects you with nature in the best way possible. If you are looking for luxury in the lap of nature, this property definitely deserves a swing by

Stayed in April 2023

the service. worst service

the overall property, the food, the rooms and the location

Stayed in April 2023

comparing to other 5 star hotels, the comfort, quality of breakfast and service are not the same

peaceful and quiet place, good to rest

Stayed in April 2023