Sant Savta Marg, Opp Gloria Church, Byculla (E), Mumbai 400 027, 400027 Mumbai, India
#238 of 695 hotels in Mumbai
Guests' ChoiceBased on 367 hotel reviews
6.9Cleanliness
7.4
Comfort
7.3
Location
7.3
Facilities
7.1
Staff
7.9
Value for money
6.8
Free WiFi
7.1
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End of dialog contentReviewed: 15 May 2024
Somsak
Thailandno ventilation in the room
overall everything was ok
Stayed in May 2024
Reviewed: 6 April 2024
Moazzam
KuwaitThere is no window for ventilation and fresh air.
Stayed in April 2024
Reviewed: 26 March 2024
Anamika
Indiaroom size -it was too small
cleaning part only
Stayed in March 2024
Reviewed: 20 March 2024
Kathryn
United KingdomWe stayed at this hotel last year so we knew it offered good clean accommodation and good value for money. We’ve now stayed here 3 times while transiting through to other areas in India or on our way home. Although it is a drive to the Gate of India and Mumbai Fort area, the taxis are very cheap. The rooms are a good size and the air con works well. Breakfasts are good. We didn't eat in the restaurant at night. We found this fab bar just along the road where we ate called Renault. The staff are very friendly and helpful. Particularly Mr Farooq who has looked after us very well each time we’ve stayed. We left my husband here on the last night in India as he couldn't get on the flight home but Mr Farooq really looked after him very well.
Stayed in February 2024
Reviewed: 18 March 2024
Joe
United KingdomLots of choices Friendly staff
Stayed in February 2024
Reviewed: 15 February 2024
Mushtak
United KingdomBreakfast was almost the same everyday
Very good and friendly staff
Stayed in February 2024
Reviewed: 13 February 2024
Aziz
CanadaNo international plug points. Good have done with bedroom slippers. There was no outside window. And there was a humming noise at night.
It was a nice big room.
Stayed in December 2023
Reviewed: 2 February 2024
Mark
United StatesThe decor could use a little upgrade
Stayed in January 2024
Reviewed: 9 January 2024
Monteiro
AustraliaSteep price for the rooms. If I had to book it on the spit probably would have saved 5 k
Good service and location
Stayed in January 2024
Reviewed: 9 January 2024
Arun
United Arab EmiratesNo swimming pool or activity room
The restaurant was very nice and the location perfect for our liking Ample parking if you drive
Stayed in December 2023
Reviewed: 30 December 2023
Daniel
BrazilBreakfast could have more options and employees should care a bit more regarding higiene on the restaurant (there was always someone sneezing or coughing too close to the food) - on the third day of my stay I just gave up having breakfast there.
It's relatively close to some tourist attractions but not in a great neighborhood to do things by foot.
Stayed in December 2023
Reviewed: 30 December 2023
Monil
AustraliaRoom size
Stayed in December 2023
Reviewed: 21 December 2023
Jean
SwitzerlandGood location in the middle of the city. Friendly staff
Stayed in December 2023
Reviewed: 6 October 2023
Fabian
United KingdomFlexibility to move the dates once it was booked I.e. booked 5 nights only needed 3 nights but was happy to secure 2 nights on another date or refund but they rejected both. Had they done that would have been exceptional but they wouldn't accommodate that request. They ignored booking.com emails and messages
Food breakfast and dinner very good
Stayed in October 2023
Reviewed: 5 October 2023
Sumaporn
ThailandThe rooms are old and have been repaired. Causing a foul smell of paint to enter the room when sleeping. dizzy
Friendly and helpfully staffs.
Stayed in October 2023
Reviewed: 28 September 2023
Y
India The key gets demagnetise every few hours. No one to help except a walk and go down and wait and wait. The food menu is breakfast is highly limited.
The property is good, but the staff is highly unfriendly
Stayed in September 2023
Reviewed: 10 September 2023
Prakash
IndiaWe have to climb the rooms by steps , even toilets need to climbed with big steps , which is dangerous in safety point of view.
Food is good , location , staff
Stayed in September 2023
Reviewed: 26 August 2023
Shekhar
IndiaStaff Not taking feedback from customer on their requirements and complaints specifically about noncooling of AC
Food
Stayed in August 2023
Reviewed: 25 August 2023
Tabrez
United Arab EmiratesStaff behaviour at the concierge specially a senior lady staff wearing specs her name was like Lata or some Wat like that was always busy with some one about her family n life she don’t care if some guest is waiting or what….she also don’t know to speak to the guest. Bell boy, restaurant staffs were very polite. House keeping staff is not trained at all they will ring the door bell 3 to 4 times and if u don’t open the door they will open it with the master key. So better be careful if ur doing something personal. Staff need to be trained.
Rooms were good food was ok not upto the 4star mark
Stayed in August 2023
Reviewed: 11 August 2023
Mushtak
United Kingdomthe rooms could really do a regular weekly maintenance check up. had quiet a lot of issues which were promptly fixed, but really should have been there in the first place had there been a regular maintenance plan in the hotel in the first place.
the staff here are unbelievable. I think i would rate them as being one of the best serving staff i have had the pleasure of dealing with, unrivalled even to a 5 star hotel. so courteous, polite, responsive, and accommodating. THE best of the best. keep up the good work :)
Stayed in July 2023
Reviewed: 1 July 2023
Mohamed
United Arab EmiratesInternet connection was poor.
Food at restaurant was good.
Stayed in June 2023
Reviewed: 27 June 2023
Patil
IndiaCurtains are not working and TV is also not working properly
Cleanliness staff service
Stayed in June 2023
Reviewed: 14 May 2023
Stanley
Papua New GuineaGood food. Friendly staff. Neat rooms. Will definitely come back. Value for money
Stayed in May 2023
Reviewed: 9 May 2023
Syu
JapanPrice doesn't meet value.
Staff are nice and friendly. Shower water is warm.
Stayed in May 2023
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