Hotel was empty, so nobody around

Didnt have breakfast, selection looks good though

Stayed in March 2024

The setting of the place, the old features of Jerusalem stones the display of a lot of Palestinian heritage

Everything about it was authentic and felt so warm and homey

Stayed in October 2023

All good

Beautiful hotel and great location. Breakfast excellent

Stayed in October 2023

Clean Great food and staff

Stayed in September 2023

Room was super clean and overall the hotel was great value for money. Love the visit Palestine signs around the hotel! 5 minute walk into the nearest gate leading into Jerusalem old city. Overall great value for money.

Stayed in September 2023

The hotel and room was clean, the staff were very friendly and professional. The breakfast was delicious with lots of choices laid out. The freshly made to order omelette is a nice touch. The hotel is small and not overcrowded and almost like being at home in a family environment. There is a full time restaurant in the hotel too. Room and bathroom have been finished to a very high standard. A bathroom douche would have been useful but was not fitted. TV signal didn't work on our stay but we were told normally it works. Staff tried to fix it so full marks for trying. All the main facilities were excellent including comfort, cleanliness, and customer care. The room got cleaned daily. The air con was working perfectly, as well as the bathroom with powerful hot shower. The room size was medium and enough for 2 people. Location is excellent. We didn't have any noise coming into the room and had a very restful pleasant stay.

Stayed in August 2023

Very friendly staff, very nice room, clean and modern.

Stayed in September 2023

Wi-Fi needs improving

Staff very friendly and helpful !

Stayed in August 2023

Bit noisy air conditioning machines

Awesome treatment by the staff, really good breakfast, very nice room and quite a good location. The restaurant has a delicious menu.

Stayed in August 2023

The meals are quite expensive

The staff was really helpful and kind.

Stayed in August 2023

Since we are on vacations, if the breakfast closing time would be later than 9am it would be very good.

Second time in this hotel. My family came again because the first time was excellent. This time it was the same. The staff was very nice and helpfull, the rooms' quality was very good, we were less than five minutes from Damascus Gate. Conclusion: when I come again to Jerusalem I will not look for another hotel.

Stayed in August 2023

Time for breakfast is very short (only one hour and thirty minutes available). And do not have many options.

Location is great, near the old city at walking distance to many landmarks.

Stayed in August 2023

good location and nice restaurant

Stayed in July 2023

Nice and quiet place pretty close to the old town, one of the few places that had a twin room (two single beds). We've enjoyed the breakfast, and the staff was very helpful overall.

Stayed in July 2023

Nothing. I would not ding them for a thing.

Azzahra is one of the most beautiful, historic hidden-gem hotels I have ever been to. I will ONLY be staying here on any trip to Jerusalem. The service and staff were impeccable. The area phenomenal and safe and tucked away. Walls are soundproof. Incredible family owned facility.

Stayed in July 2023

The wifi was very weak and unreliable.

The staff were helpful and professional. The room was small, but clean, modern, and pleasant. The hotel interior is nicely decorated. The breakfast was tasty, varied, and generous. The hotel is well-located in Arab East Jerusalem, very close to the "Garden Tomb", and just north of the Herod Gate to the Old City. So it is an easy walk to all the major historical sites in the Old City.

Stayed in July 2023

it was great reception. the staff are very very helpful & friendly. the location is amazing and in the heart of Jerusalem. i highly recommend to stay in this place Maher Abu Alhaija - UAE

Stayed in June 2023

I wanted to stay longer but unfortunately my trip came to an end

They make you feel like home. Being a boutique hotel with only 14 rooms it makes the stay more special and personalized. The staff are like family members taking care of you like a family.

Stayed in July 2023

Cannot really think of anything, sorry.

The hotel itself is very nice and well kept, and in a very convenient location (walking distance to old town). Room was spacious, well equipped and quiet, we got a good nights rest. Breakfast next morning was also really nice. Finally I would like to highlight the excellent service/attention we received by the staff/owner, who helped us out with a serious unexpected issue that we had, and did their best to save our trip.

Stayed in July 2023

not as close to al aqsa as other hotels

beatiful facility. amazing staff

Stayed in July 2023

Great place with wonderfull staff. Our room had everything we needed, it even had a small fridge and hair dryer. The breakfast was great, plenty to choose from. We liked the location, it was quiet and its easy to find some supermarkets around. The staff was so friendly and was always r00eady to help. Great people :) We will sure stay here again!

Stayed in June 2023

Exceptionally beautiful and quiet rooms and a wonderful breakfast and helpful staff

Stayed in June 2023

Very small rooms.

Great staff. Wonderful restaurant, prime location

Stayed in June 2023

Nice stuff, room very clean and only 4 min to the gate to old town. Also very quiet. breakfast was awesome!!!

Stayed in June 2023