Aldea Garífuna san juan, 33103 Tela, Honduras
#13 of 16 hotels in Tela
Guests' ChoiceBased on 11 hotel reviews
6.6Cleanliness
7.9
Comfort
7.7
Location
7.0
Facilities
7.2
Staff
7.1
Value for money
6.3
Free WiFi
6.5
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Showing 1 – 11
Reviewed: 16 May 2024
Pedro
TaiwanNeeds more choices for food.
Beach Location was the best
Stayed in April 2024
Reviewed: 20 April 2024
Ana
HondurasThe price offered on the website was lower than what they charged me
Stayed in March 2024
Reviewed: 18 March 2024
Thomas
United StatesHow did you find communicating with Honduras Shores Plantations (if applicable)? None of the phone numbers listed online work. They are all disconnected. I had to go into reception and ask them in person to give me a working phone number. Also, at the time of check out, there was no one working. I had to give my room key to a guard. How quiet was your room? Not quiet at all. On Saturday night, after 10:00 PM, there were multiple ATV's, Jeeps, and "side by side" vehicles on the beach, shining their headlights directly into my room and driving around all over the propery with loud exhaust and music playing. I complained to the reception and the guards about the noise and they did nothing to help me. They didn't even speak. They just looked at me while I told them about my problem. Also, the glass on my balcony windows was broken. I will attach pictures.
Staff The staff was very unapologetic about all of my problems. They did nothing to help us. The security guards on the property are like bullies. They follow you around everywhere you go and "intimidate" you with their presence. At the time of check out (10:00 AM), there was no one working in reception. I couldn't even properly check out. I had to leave my keys with one of the rude guards. That is horrible customer service. Facilities The website lists a swimming pool as an included facility. But when we got there we were informed that to use the pool it is an extra charge. We were also told that we are not able to use personal coolers on the property, which was not listed on the website. Cleanliness There was trash and litter all over the beach and the hotel grounds. It was disgusting. Comfort Flat pillows, beds and mattresses so old that my back hurt, couldn't adjust the A/C and it was freezing cold all night. The beds had paper thin sheets that didn't keep us warm. Value for Money Honduras Shores Plantations is one of the most expensive hotels in all of Tela and it is one of the worst. There was no value for my money. Location Honduras Shores Plantations is located in a dangerous neighborhood of San Juan. One morning while we were driving out of the neighborhood and into town, we were stopped by the locals. They had made a "make shift" road block, forced our car to stop and made us pay a cash bribe before they would allow us to continue. I had my two daughters with me and this is unacceptable. I understand it is Honduras, but that was a dangerous situation for us to be in. How comfy were the beds? The beds were horrible. My back still hurts. How did you find communicating with Honduras Shores Plantations (if applicable)? None of the phone numbers listed online work. They are all disconnected. I had to go into reception and ask them in person to give me a working phone number.
Stayed in March 2024
Reviewed: 17 March 2024
John
CanadaBreakfast was tasty!
Stayed in March 2024
Reviewed: 26 February 2024
Brito
HondurasEverything was so poor looking and cheap. There was trash everywhere and the installations looked like they haven’t clean or take care of it at all.
Nothing
Stayed in February 2024
Reviewed: 18 January 2024
Diana
HondurasThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 December 2023
Muhammad
HondurasThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 April 2024
Aly
HondurasThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 April 2024
Rossie
HondurasThere are no comments available for this review
Stayed in March 2024
Reviewed: 13 December 2023
Benja
GuatemalaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 11
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