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  4. Reviews of The Murray, Hong Kong, a Niccolo Hotel

Reviews of The Murray, Hong Kong, a Niccolo Hotel 5 stars

22 Cotton Tree Drive, Central, Hong Kong, Hong Kong

#11 of 275 hotels in Hong Kong

Guests' Choice

Review score

Based on 215 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    Fantastic place to stay in HK
    • Leisure trip
    • Couple
    • N1 Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Better gym equipment

    One of the best hotels I’ve stayed - clean, stylish and comfortable. Breakfast was great! Fresh fruits every day in the room.

    Stayed in April 2024

  • Reviewed: 27 May 2024

    10
    Brilliant. Will definately use for next trips to HK.
    • Business trip
    • Group
    • N1 Deluxe Room
    • Stayed 2 nights

    In a word - SUPERB. Everything from the staff to the room was perfect. Everyone truly treated you like a guest and a friend. Rooftop bar was fantastic too!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Wonderful and comfortable stay
    • Leisure trip
    • Family with young children
    • N1 Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Front desk and room service was marvellous, shout out to Eric and Florence for their impeccable service. We had a free upgrade to a grand room and the rooms are spacious and very comfortable. Book the rooms with the bathtubs if you can! Also, we love the toiletries from Grown Alchemist. We joined their Historic tour and it was interesting to learn how they revamped the premises. Would be better if they shared some ‘before’ photos as well. I would come to HK again just to stay at The Murray. So far, one of the best hotels I’ve stayed in.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • N1 Deluxe Room
    • Stayed 1 night

    booked for client, do not know

    booked for client, do not know very nice reservation last minute changes, thanks for the flexibility

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Very impressive stay, and highly recommended
    • Business trip
    • Group
    • N3 Grand Deluxe Room
    • Stayed 4 nights

    Nothing

    The Staff were so nice and helpful, 10 out 10!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Will be our home everytime we come back to HK.
    • Leisure trip
    • Couple
    • N3 Grand Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Room service is pretty expensive so we just chose to eat out all the time.

    Quiet location but super close to everything.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Absolutely loved staying at the Murray, staff friendly and accommodating, central and convenient
    • Business trip
    • Family with young children
    • N3 Grand Deluxe Room
    • Stayed 4 nights

    There could have been more restaurants open earlier and the rooftop restaurant could have remained open at night.

    The location of the hotel was perfect,, very convenient and central and provided lovely Views of Hong Kong. As a long time residents of Hong Kong it was everything we wanted to relive out memories.The staff were friendly and so accommodating

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    The Murray won our hearts and will be the go-to place in Hong Kong
    • Leisure trip
    • Family with young children
    • N3 Grand Deluxe with Cassia Lounge
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean, modern and impeccable service. They added a personalized touch to our stay. Shout out to Florence and Eric for making the stay extra special for my kids.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    great stay the hospitality is outstanding, can not wait to return
    • Business trip
    • Solo traveller
    • N2 Grand Room
    • Stayed 4 nights

    eggs at the buffet breakfast

    great breakfast and great service

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Excellent stay, great friendly and helpful staff. Location is perfect for the island
    • Leisure trip
    • Couple
    • N3 Grand Deluxe Room
    • Stayed 5 nights

    The pool was a little claustrophobic with no area to sit or lay down and roof top bar service was slow.

    Beautiful clean hotel in an excellent location. Staff were uber helpful and rooms very comfortable. Would very much recommend and stay again. Walking distance to Wan Chai, Central and the underground. Right next to the Victoria Peak tram stop and Hong Kong Park

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Great service, and a great time!
    • Leisure trip
    • People with friends
    • N3 Grand Deluxe with Cassia Lounge
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The executive lounge

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Lovely stay at a nice hotel
    • Leisure trip
    • Couple
    • N1 Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location is good , housekeeping was excellent Staff were friendly A lovely five days stay we were allowed to a late checkout

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • N3 Grand Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Murray Hotel was amazing during my recent stay in Hong Kong. The staff was outstanding, offering attentive and personalized service that made my visit truly memorable. A special mention must go to Aly and Kim, who went above and beyond to ensure everything was perfect. Highly recommended for anyone looking for exceptional hospitality in Hong Kong!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Excellent hotel
    • Leisure trip
    • Group
    • N3 Grand Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Great rooftop bar

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Would recommend for couples, nice roof deck
    • Leisure trip
    • People with friends
    • N1 Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    I’m wanted two twin beds, an option in the booking reservation and the main reason I picked this hotel, but when we checked in they only had a king option. They gave me a complementary roll away which I appreciated but I would have preferred to know two twins were not available at booking and I would picked a different hotel.

    Great location, wonderful staff, very clean and luxurious

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Perfect location for exploring Hong Kong warm welcome the staff made our stay extra special
    • Leisure trip
    • Family with young children
    • N1 Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff, food, room, cleanliness

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Perfect hotel for a short city break.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights

    The hotel was very stylish in an understated way. The staff were friendly and efficient. Happy (3) Hours was a great bonus with the complimentary buffet. Very handy for the Peak Tram.

    Stayed in January 2024

  • Reviewed: 13 February 2024

    9.0
    Really special!
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t a room service menu that was easily accessible, so we ended up getting deliveroo instead.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    highly recommended
    • Business trip
    • Solo traveller
    • N1 Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    everything! it’s brand new, tasteful, incredibly clean and impeccable service. staff are the best thing about this hotel. special shout out to Eric and Heidi from guest services.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Staff very helpful . Food very good Enjoyed Cassia lounge
    • Business trip
    • Couple
    • N3 Grand Deluxe with Cassia Lounge
    • Stayed 6 nights

    swimming pool area is not really user friendly and the Cold plunge pool should be a heated jaccuzi

    Breakfast good . well presented . all options available . Dinner resturants also very good

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Fantastic stay, lovely room and staffs.
    • Leisure trip
    • Couple
    • N1 Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    On the edge of Admiralty, a central business hub where things closed down during the weekend, so it can be a little further away from restaurants and other conveniences.

    We were in a very spacious room overlooking the Hong Kong park. Staffs were very friendly and helpful. The hotel is also right next to the peak tram station, and more local public transportation.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Excellent, will return
    • Business trip
    • Solo traveller
    • N3 Grand Deluxe Room
    • Stayed 3 nights

    Corridor was a tad dark, gym had limited equipment.

    Spacious room, beautiful bathroom, modern decor, location much more convenient than expected. Far superior to many of the other higher end hotels at a similar price point.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Happy stay
    • Leisure trip
    • Couple
    • Signature Suite with Cassia Lounge
    • Stayed 2 nights
    • Submitted via mobile

    Not very convenient

    Beautiful hotel, clean & modern, good view

    Stayed in December 2023

  • Reviewed: 13 January 2024

    10
    Amazing hotel worth every cent. Best breakfast in a hotel yet.
    • Leisure trip
    • Family with young children
    • N3 Grand Deluxe with Cassia Lounge
    • Stayed 4 nights
    • Submitted via mobile

    Found it difficult to navigate the walkways around HK. Everything is via building lobbies and shopping malls. This was more on HK than the hotel.

    Phenomenal hotel. Service and facilities, and breakfast, were perhaps the best I have stayed in. And we have visited a lot of 5 star hotels. Eric the concierge just wonderful. So helpful. Beatrice in club Lounge was so lovely and helpful also. Gym was superb.

    Stayed in January 2024

Showing 1 – 25

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