23 Canton Road, Harbour City, Yau Tsim Mong District, Hong Kong, Hong Kong
#24 of 275 hotels in Hong Kong
Guests' ChoiceBased on 215 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 22 May 2024
Dt
United StatesNo
Location
Stayed in May 2024
Reviewed: 19 May 2024
Jonathan
Philippinesno bidets, long walk to train
near gateway mall and ferry to macau
Stayed in May 2024
Reviewed: 14 May 2024
Stephane
FranceExcellent service location and staff
Stayed in May 2024
Reviewed: 10 May 2024
Raul
Philippinesbatrooms could be cleaner
room, service and breakfast
Stayed in April 2024
Reviewed: 7 May 2024
Celesta
SingaporeLocation was great as it was connected with a shopping mall and very convenient to walk to the MTR stations. Room was also very spacious for 3 people and service was very efficient and quick.
Stayed in April 2024
Reviewed: 2 May 2024
Milánkovits
Hungary-
The location is perfect. the stuff was very friendly and helpful .
Stayed in April 2024
Reviewed: 1 May 2024
Evangelos
Greecelocation - breakfast -stuff
Stayed in April 2024
Reviewed: 1 May 2024
Caroline
PhilippinesPerfect location, close to everything!
Stayed in April 2024
Reviewed: 29 April 2024
Νικη
Greece-Room furniture a little bit dated
-Location -Breakfast variety
Stayed in April 2024
Reviewed: 28 April 2024
Victoria
United KingdomSlight smell of smoke in the room which is common
Really great hotel - right night to the ferry terminal for the mainland and convenient location. Good breakfast with plenty of choice and comfy beds.
Stayed in April 2024
Reviewed: 27 April 2024
Hakan
United KingdomAt breakfast they should ensure that the customer facing staff have a good command of English. Bellboys were overly keen to help in the lobby. I’m not sure if it was for tips or not, but felt a bit uncomfortable having to run away with our luggages from them (observed the same with other customers too). Not sure why a deposit was asked for when checking in since they didn’t have anything in the minibars in the rooms. The lighting in the room was not good, it was very dark in the rooms. A lack in hangers in the bathroom. These are minor issues and wouldn’t stop me from staying here again.
The location of the hotel is very good, a good base to explore the city from. Plenty of shops, restaurants and coffee shops nearby. The hotel is also attached to a massive mall, where you can spend the whole day if it’s a rainy day. The staff were extremely attentive, very approachable and professional. The room was clean and quiet. All toiletries, towels etc were supplied. Compliments to the cleaning staff who were also very attentive. The bed was extremely comfortable. The breakfast provided was also very good with plenty of options. The chef preparing the eggs was the best, perfectly done to order and good customer facing manners (he was the only one with good English). Check in and check out was a breeze. We stop over at Hong Kong frequently and I think we have found our new home for our stays in Hong Kong!
Stayed in April 2024
Reviewed: 24 April 2024
Francesca
SwitzerlandI don't like the fact that there is carpet everywhere.
The rooms are big and very well equiped. The staff is very nice. Location is central and convinient. The hotel has a nice gym (you find everything that you need) and a wonderful resterand where you can have a super buffet for breakfast.
Stayed in March 2024
Reviewed: 19 April 2024
Joanne
IndonesiaBed was too soft
Location
Stayed in April 2024
Reviewed: 18 April 2024
Ron
IsraelEverything was great. Only the price was too high
Stayed in April 2024
Reviewed: 18 April 2024
C
United KingdomWe had a late flight but the hotel doesn’t have a guest bathroom to use in order to have a freshen up prior to leaving. But no big deal, v happy with everything else, will definitely book again on next trip.
Location perfect, great restaurant and staff were friendly, professional and incredibly helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Roberto
ChileNada
Nice accomodations
Stayed in April 2024
Reviewed: 9 April 2024
Carissa
PhilippinesStaff were sufficiently helpful but customer service was not exceptional or great. The hotel manager could not explain why the final cost of 3 nights with twin beds changed from Php24,947 to Php27,442. I chose the room due to the low price but upon reservation the costs show a large font of Php24,947 with a fine print that costs may change, "The price you see below is an approximate that may include fees based on the maximum occupancy. This can include taxes set by local governments or charges set by the property." Also, the manager could not explain why they only accept USD or HKD for the deposit and not Php, we gave 200 USD notes (the deposit was equal to Php7,000 but they had no change so it was ok for us to give 200 USD deposit) and the same notes were returned. Logically, if the same notes were returned that means Php notes should be no problem? If there is a problem, it's ok as long as the manager could explain it kindly.
Breakfast was great, location was good, cleanliness of the hotel was very good,
Stayed in April 2024
Reviewed: 4 April 2024
Ramon
PhilippinesThey did not have a bed side lamp on both sides
Location
Stayed in March 2024
Reviewed: 3 April 2024
Wilfredo
Philippinessounds of higher floor occupants running can be heard
room service is good
Stayed in April 2024
Reviewed: 2 April 2024
Jessica
United KingdomNothing.
Location was good, very central. Lots of shops and restaurants around.
Stayed in April 2024
Reviewed: 1 April 2024
Ana
PhilippinesNone
Good location
Stayed in April 2024
Reviewed: 22 March 2024
Fabian
SwitzerlandThe noise isolation could be a little bit better.
Very nice stuff, clean room and good location.
Stayed in March 2024
Reviewed: 22 March 2024
Cherylongsgp
SingaporeNothing!
Awesome location! Was on biz trip so it was the best hotel to stay. Highly recommended!
Stayed in March 2024
Reviewed: 19 March 2024
Srdjan
IndonesiaGreat location and excellent value for money
Stayed in March 2024
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