238 Jaffe Road, Hong Kong, Hong Kong
#102 of 275 hotels in Hong Kong
Guests' ChoiceBased on 738 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 27 May 2024
Kenny
United StatesNo microwave; will be nice to provide shower cap ,comb and cotton cute tip
Koey, she is wonderful and did an excellent job; friendly environment.
Stayed in May 2024
Reviewed: 27 May 2024
Christine
AustraliaThe shower was a bit old and leaking
Clean. Good location. 7 eleven and supermarket walking distance.
Stayed in May 2024
Reviewed: 21 May 2024
Rosalie
AustraliaThe breakfast buffet was not great, with many of the hot dishes only lukewarm. Pastries were very soggy. The pasta in the Italian restaurant was an abomination, as was the dinner buffet. The lobster was like old rubber bands. Location was close to the Convention Centre (easy walk if you take the upper level walkways). Room was good and clean. Staff were lovely, especially the concierge (Dave).
The Premier Lounge was fantastic. Great food, wine, and relaxed atmosphere.
Stayed in May 2024
Reviewed: 20 May 2024
Toni
Hong Konglocation was perfect
Stayed in April 2024
Reviewed: 12 May 2024
Tim
SingaporeVery slow check in process despite booking everything and giving all information online.
Location, room size, cleanliness and friendly staff.
Stayed in May 2024
Reviewed: 11 May 2024
Richard
GermanyNothing
Conveniently located in Wan Chai, very near the HongKong Exhibition Centre which can be reached via covered walkways.
Stayed in May 2024
Reviewed: 9 May 2024
Xuan
VietnamGood location, clean room and comfortable furniture. Friendly and helpful staff.
Stayed in May 2024
Reviewed: 4 May 2024
Helen
JapanThere was nothing I didn't like about the hotel.
Great location for a conference at the conference centre as well as close to lots of food places and the tram/train lines were a short walking distance away. Very comfortable and spacious rooms. Polite and helpful staff.
Stayed in March 2024
Reviewed: 3 May 2024
Bert
South AfricaBed was way too soft - I think a new mattress must be put into this room Sleeping pillows too big - need to have a balance between some large and smaller pillows... More English channels on TV would be appreciated
Room was spacious enough for my requirements - however I had a much bigger room last year. Location superb because the Convention Centre is so close Breakfast was great - very good selection
Stayed in April 2024
Reviewed: 2 May 2024
Amanda
United KingdomNeeds a complete refurb. Bed was comfortable & but rooms are quite shabby.
Fabulous staff, couldn’t be more helpful. 10 minute walk from MTR & close to several good restaurants & bars. Very central. Very good breakfast. Good amenities in rooms.
Stayed in April 2024
Reviewed: 1 May 2024
Raja
IndiaAll
Stayed in April 2024
Reviewed: 29 April 2024
Ajeet
IndiaExcellent team. Great experience. Thank you.
Stayed in April 2024
Reviewed: 29 April 2024
Moira
New ZealandFacilities are dated with some areas being modernised.
Value for money, comfortable, and clean. Bed is super comfortable, hot shower with good pressure. Location to Wan Chai MTR is an easy 7-min walk, some bus routes are a 2-min walk from the hotel, good eatery options in the vicinity.
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomThe room was spacious enough and clean and comfortable. The shower was slightly blocked at first, but a quick chat with reception and someone came and unblocked it within 30 mins! Location is excellent, right in the middle of the bustling Wan Chai district within walking distance of the Exhibition Centre.
Stayed in April 2024
Reviewed: 22 April 2024
Angela
AustraliaHelpful staff, generous sized room and great breakfast.
Stayed in April 2024
Reviewed: 20 April 2024
Nicole
AustraliaHotel is tired. Hallway carpet is worn and patched with different coloured carpet. Rooms are ok but need refreshing
Location is fabulous. Close to Star Ferry and restaurants and bars.
Stayed in April 2024
Reviewed: 17 April 2024
Jamie
AustraliaRooms have had some work done but they need updating and freshening up.
Great location and staff. Good bars and restaurants nearby.
Stayed in April 2024
Reviewed: 15 April 2024
Simon
AustraliaThis is a great hotel but Accor desperately need to spend some $$$ on it. I have stayed on and off for 14 years and there has been no major upgrade to rooms
Stayed in April 2024
Reviewed: 11 April 2024
Peta
AustraliaIt’s not cheap
Nice spacious quiet room, comfortable bed, good shower. Short walk from Wan Chai station & some good bars & restaurants nearby. Several self service 24/7 Laundromats very close by. Breakfast has a wide variety of Asian and western options and an egg chef. Staff do well to clear tables and restock when breakfast is chaos.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
ThailandPoached eggs at breakfast egg station took ages.
Nice size room, comfy bed, good breakfast choices. Central location. Fairly quiet. Fast lifts. Quick check in and out.
Stayed in April 2024
Reviewed: 8 April 2024
John
AustraliaMaybe the bar could have longer trading hoirs
Location is perfect Wan Chai . Rooms clean and comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Uyanga
MongoliaComfort
Stayed in April 2024
Reviewed: 8 April 2024
Adrienne
New Zealandvery pricy as it was exhibition time. Room was on the small side.
Was close to the exhibition centre and the yacht club
Stayed in March 2024
Reviewed: 8 April 2024
Lane
Philippineslocation was great. Staff were very accommodating
Stayed in April 2024
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