38 Hung Luen Road, Hung Hom Bay, Kowloon City District, Hong Kong, Hong Kong
#13 of 275 hotels in Hong Kong
Guests' ChoiceBased on 349 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.2
Staff
9.1
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Naga
Japanthe location is a bit far from the main tourist areas and the entrance to the hotel was hard to find.
very nice room, great amenities, nice roof top bar, and wonderful hospitality. highly recommend since it is slightly away from the hustle and bustle of the city. there were always taxis at the hotel so no trouble getting around.
Stayed in May 2024
Reviewed: 19 May 2024
Shanhua
United StatesI really like the design of the room and bathroom. Very smart use of space. Also the facility is super clean.
Stayed in May 2024
Reviewed: 15 May 2024
David
SingaporeGetting a taxi took a while. Location was a little inconvenient
Nice spacious gym. Waterfront was enjoyable
Stayed in May 2024
Reviewed: 15 May 2024
Nick
NetherlandsLocation was alright but could be better
Nice rooms, good breakfast, great value for money
Stayed in May 2024
Reviewed: 12 May 2024
Suzanne
NetherlandsBeautifully designed hotel, amazing pool, great views, large and beautiful rooms, great staff! Very close to hung hom ferry. (Nearest MTR at 5-10 min)
Stayed in May 2024
Reviewed: 4 May 2024
Eva
SpainThe breakfast was packed at peak hour, maybe some slot booking to avoid queues
Absolutely everything, the room, the views, the beds (mmm!), the bars, the lobby, the pool, the gym, it has it all and by perfect standards
Stayed in May 2024
Reviewed: 3 May 2024
Rudolf
SwitzerlandAs in all Asian cities, it is simply too cold in the hotels. With an outside temperature of just over 24 degrees, it must be cooled down to 18 degrees inside! Why is that? Too bad, cosy is different!
Stayed in April 2024
Reviewed: 3 May 2024
Henri
PhilippinesService, food, location, vue
Beyond expectations
Stayed in April 2024
Reviewed: 1 May 2024
Tariq
SpainCheck in always takes ages in this hotel . Breakfast buffet on Sunday closes way too early . Useless DJ in bar Each time I visit they seem to speak less English , the receptionist at the breakfast buffet was not able to tell me the buffet closing time !!
Location , room size
Stayed in April 2024
Reviewed: 1 May 2024
Yoshio
JapanIt is bit far from center of city.
Clean room and good bar to drink. And complementary bus to city center
Stayed in May 2024
Reviewed: 17 April 2024
Sara
United KingdomAmazing hotel, I sent my husband and his best friend as they have always wanted to go to Hong Kong. The hotel couldn't be better, friendly and helpful before they arrived, really quick with email responses and nothing was too much trouble - brilliant
Stayed in April 2024
Reviewed: 15 April 2024
Renee
AustraliaNot a thing!
The atmosphere, the location and the view were outstanding!
Stayed in April 2024
Reviewed: 6 April 2024
Trudi
United KingdomBreakfast was very good with plenty of choice and the staff were friendly and helpful
Stayed in March 2024
Reviewed: 6 April 2024
Matthew
United KingdomNothing
Exceptional breakie. Not cheap but worth it
Stayed in March 2024
Reviewed: 2 April 2024
René
LuxembourgThe carpet in the room was not , to keep it short, as it should be ? People in this room before us did misstreat in way that it was impossible to get it cleaned "right". We were offered another room but for two nights to pack and unpack again ?
Nearly all. customer orientation. Staff overall very customer focussed.
Stayed in March 2024
Reviewed: 2 April 2024
Lisa
AustraliaViews from room, benefits of hotel club, friendly professional staff. Pool. Ferry access to North Point and Central.
Stayed in March 2024
Reviewed: 1 April 2024
Eleanor
Hong KongThe bed was not the most comfortable to me as I used to sleep on more firm bed.
We liked the dim sum , dinner buffet, cafe in lobby. Harbour view in our room. We liked the ambience of the hotel. The service of the staff was good.
Stayed in March 2024
Reviewed: 30 March 2024
Cathryn
United KingdomWould have liked more information in room about facilities, also better minibar!
Really comfortable hotel, excellent service and great swimming pool/spa
Stayed in March 2024
Reviewed: 29 March 2024
Terry
United StatesEven though the hotel was first class. I should have booked nearer to Hong Kong Harbour.
Fantastic view and great breakfast. Recommend doing the breakfast deal as there is no where near by. A few steps away to get the ferry to Hong Kong Island Central Pier, plus other destinations. Fare was just over a £1 each for a twenty minute ride.
Stayed in March 2024
Reviewed: 23 March 2024
Phillio
Hong KongI would have preferred more bottled water, more tea bags and more milk for a two day stay.
The view from the room across Victoria Harbour was excellent!
Stayed in March 2024
Reviewed: 17 March 2024
Julie
United KingdomA beautiful hotel with amazing facilities and views. But the lovely friendly and helpful staff make this a must go to place. Yes you need a taxi to get to most areas but they are always available at the hotel and very cheap. I would stay here again in a heartbeat.
Stayed in March 2024
Reviewed: 11 March 2024
Helen
IrelandView of city lights from bar and infinity pool. Breakfast outstanding.
Stayed in March 2024
Reviewed: 7 March 2024
Cavin
Hong KongSome of the non Cantonese speaking waitress in the big Cafe are a bit rude in collecting the bowl and plate. The Cantonese speaking waters are very polite and know their way to work for living.
They take care the Jade member well
Stayed in March 2024
Reviewed: 6 March 2024
Robert
United KingdomThere was a conference being held so it was very crowded and not very relaxing in the reception areas. we wanted a simple breakfast in the reception cafe but it was blocked off for the sole use of the conference delegates.
Beautiful room and view, Staff in the Red Sugar bar were extremely friendly and professional
Stayed in February 2024
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