Supreme Court Road, Hong Kong, Hong Kong
#16 of 275 hotels in Hong Kong
Guests' ChoiceBased on 260 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
9.5
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End of dialog contentReviewed: 16 May 2024
Aykut
United KingdomThe hotel exceeded our expectations in every way. From the impeccable service to the facilities and ambience, our experience was fascinating. The attention to detail, smiling faces, the location, proximity to a wide range of restaurants and supermarkets made our stay truly unforgettable. Staff were friendly and extremely helpful; thank you Ivan and Hugo for making our stay so memorable! I highly recommend this hotel to anyone looking for a top-notch accommodation but also a down-to-earth sense of comfort.
Stayed in May 2024
Reviewed: 1 May 2024
Gemma
United Kingdomna
Amazing in every sense!! Fab part of town on top of a shopping mall. Super clean and safe. stunning!!
Stayed in April 2024
Reviewed: 27 April 2024
Ruth
AustraliaGreat location.Lovely hotel.Nice staff.Would definitely stay again.
Stayed in April 2024
Reviewed: 13 April 2024
Zukhubaia
GeorgiaProperty was nice and comfortable. But the stuff was out of this world ! Extremely nice people who were always ready to help. Especially Nicole Tang. She was the best person I’ve ever seen in hospitality business. Super proactive, very likeable and always ready to help!
Stayed in April 2024
Reviewed: 12 April 2024
Nikolai
BulgariaThe perfection to the smallest detail
Stayed in April 2024
Reviewed: 17 March 2024
Jack
Hong Konggood location with shopping complex steps away
Stayed in March 2024
Reviewed: 13 March 2024
Michael
United StatesA great classic !!
Stayed in January 2024
Reviewed: 19 February 2024
Alwyn
United KingdomGreat location. Exemplary, friendly, efficient service.
Stayed in January 2024
Reviewed: 11 February 2024
Ross
United KingdomN/A
Seamless airport collection, gorgeous newly renovated room with an unrivalled breakfast selection. Special shout out to Nicole in Guest Relations who was an absolute superstar.
Stayed in January 2024
Reviewed: 30 January 2024
S
GermanyNothing. Maybe too many staff at the poolside that made relaxing there a bit uncomfortable - it was winter time and there were 5 staff - even they were friendly and tried to smile all the time!
The location, it was Christmas so it was a bit chaotic. The staff team was all great esp. Mr King who showed us around the top floor restaurant. He was so elegant and welcoming. We will stay again. We also like the newly renovated room. The gym is well equipped.
Stayed in December 2023
Reviewed: 8 January 2024
Robert
United Arab EmiratesNothing
Our room was stunning and the refurbished gym and wellbeing facilities were immaculate with great equipment.
Stayed in January 2024
Reviewed: 7 January 2024
J
PhilippinesUnrenovated room Housekeeping can improve
Location and super harbor view
Stayed in January 2024
Reviewed: 6 January 2024
Yousef
CanadaNothing everything is great
Everything :) Special Thank and appreciation to Ms. Racehel Tong (Assistant Front Desk Manager) for everything she did to us. She was kind and made our stay awesome at Island Shangri- La. Absolutely , Shangri- La hotels will be our choice.
Stayed in January 2024
Reviewed: 4 January 2024
Cristian
ItalyNothing
Gym
Stayed in January 2024
Reviewed: 31 December 2023
Ma
PhilippinesWe stayed in the Brand new newly renovated rooms
Stayed in December 2023
Reviewed: 29 December 2023
David
ChinaThe Xmas Eve buffet was too expensive at 1400HKD plus tax.
Great Xmas entertainment put on by the hotel. Also it adjoins Pacific Place with all its shops and restaurants. The Peak Tram is within walking distance across a nice park.
Stayed in December 2023
Reviewed: 25 December 2023
Tai
South AfricaNone
Nice view
Stayed in December 2023
Reviewed: 20 December 2023
Yueqiao
SingaporeThe room is bit old in style of design and renovation but it is okay to stay
Staff cares about customer especially when kids are sick
Stayed in December 2023
Reviewed: 11 December 2023
Sam
AustraliaExcellent service, good, location
Stayed in December 2023
Reviewed: 2 December 2023
Seshan
South AfricaMore lamb and chicken options
Stayed in December 2023
Reviewed: 30 November 2023
Stephen
PhilippinesDue to the impeccable and hospitality of the staffs, everything was perfect.
There are some short comings from the property. However, the exceptional managers did such a wonderful job that we didn’t even notice the flaws anymore. They took such care of us that we didn’t mind whatever it was. Specially Derek Ma who did all he could just to make us feel compensated. Nicole Tang who always take care of our needs and being so attentive the whole time. Reiko Poon who fulfilled and went above and beyond to please our dietary needs. Chef Lo for being so kind to share his expertise and being so interactive. It was a pleasant stay as always in Island Shangri-La.
Stayed in November 2023
Reviewed: 29 November 2023
May
SingaporeBathrooms a little dated . Hotel may have undergone renovation but bathrooms could be more up to date
Located within Pacific Place so shops and restaurants nearby . Also MTR station connects with Pacific Place
Stayed in November 2023
Reviewed: 19 November 2023
David
CanadaDue to age of hotel there was a historical musky smell in the room. Hotel under renovation which may have caused this single drawback. Otherwise 10 out 10.
Everything top notch.
Stayed in November 2023
Reviewed: 30 October 2023
Kwok
Hong KongNothing
Location, staffs and the environment
Stayed in October 2023
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