1475 Pale San Vitores Road, 96913 Tumon, Guam
#8 of 20 hotels in Tumon
Guests' ChoiceBased on 156 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 29 April 2024
Bob
United StatesThe shower area needs a curtain or door added as the water gets all over the bathroom floor. Positive is the water pressure was awesome and you could use the overhead or hand held shower head. This hotel as most in Guam charge extra for the breakfast buffet ($22 per person) which I feel should be included for free, but it’s the norm for Guam. The reason for a 9 instead of a 10 were due to mini frig did not work at all, same for the dehumidifier. The positive was maintenance brought a frig that worked and a dehumidifier that actually took the water out of the air. I’m not sure to put blame on the hotel for ignoring these to issues or prior guests for not reporting. Maintenance quickly took care of these two issues for us so kiddos to maintenance!!
All the staff were exceptional !! We had a hotel room with 2 queen comfortable beds, tv, coffee pot, and hot water maker, mini refrigerator, and dehumidifier. The room was spacious and bathroom with separate tub and shower. The outdoor patio bar area and infinity pool were very nice and had a great view of the ocean. Plenty of onsite free parking too!
Stayed in April 2024
Reviewed: 20 April 2024
John
United StatesNothing
Nice update to the rooms
Stayed in April 2024
Reviewed: 15 April 2024
Marivic
United StatesMy adjoining room was very disruptive. I was a solo, female travelers and I was put in a room with a shared door (locked of course) but all night I could hear children and adults coming in and and out until 3am. All the knocks and party on the balcony was within earshot.
Convenient location
Stayed in April 2024
Reviewed: 3 March 2024
Bob
United StatesOnly instant coffee
Stayed in March 2024
Reviewed: 4 February 2024
A
GuamNot much provided
Beautiful view
Stayed in February 2024
Reviewed: 3 February 2024
Roquel
GuamEverything was good
Spacious
Stayed in January 2024
Reviewed: 7 December 2023
Eric
United StatesShowers were built for short people. Iam 6’4” and the rainforest type shower head was at my shoulder level. Shower is ideal for someone around 5’0”- 5’6”
Great location.
Stayed in December 2023
Reviewed: 2 September 2023
Pangelinan
MicronesiaFloor was wet due to condensation . Could cause accidents.
Staff was very courteous and helpful. Service was great. Laundry service very convenient.
Stayed in September 2023
Reviewed: 1 September 2023
Ana
GuamParking Garage
Stayed in September 2023
Reviewed: 21 August 2023
Stan
GuamLocation/View
Relaxing
Stayed in August 2023
Reviewed: 20 August 2023
Emmanuel
GuamThe aircon wasn’t as cold, and the floors were dirty
The location
Stayed in July 2023
Reviewed: 18 August 2023
Cepeda
GuamRoom it was to small
Bar and pool
Stayed in August 2023
Reviewed: 17 August 2023
Robert
GuamThe door was difficult to open/close.
Quiet and relaxing.
Stayed in August 2023
Reviewed: 9 August 2023
Noreen
GuamNo view
New renovation
Stayed in July 2023
Reviewed: 6 August 2023
Maria
PhilippinesPool was closed (looked dirty anyway)
Location was strategic.... near the beach & shops. View at roofdeck was wonderful....
Stayed in August 2023
Reviewed: 3 August 2023
Mejia
United StatesParking lot
Room
Stayed in July 2023
Reviewed: 3 August 2023
Matthea
Northern Mariana IslandsNo laundry and dryer machines available during my stay :(
Loved the views, convenience, and facility over all!
Stayed in July 2023
Reviewed: 3 August 2023
Rossana
Guamlocation, cleanliness and hospitality
Stayed in July 2023
Reviewed: 1 August 2023
Taitano
GuamWas told No pancakes for breakfast. Not dinner options in-house Could use a bit more dusting in the elevators the build up was obvious.
Room and surrounding areas were decorated nicely and were comfortable.
Stayed in July 2023
Reviewed: 19 July 2023
Josie
New Zealandwifi spotty from my room…
Stayed in July 2023
Reviewed: 17 July 2023
Robby
GuamFloors weren’t clean upon entering the room but other than that everything was great
Stayed in July 2023
Reviewed: 6 July 2023
Liliana
United StatesWifi was not very good in my room
In Tumon area - near restaurants and shops. Comfortable room, helpful staff
Stayed in July 2023
Reviewed: 21 June 2023
Jorge
United StatesThe convenience store should be opened.
Room was good. Location was not bad either. View was good. Parking was a little challenge at first but good once you get used to it. Did not get to experience the food, tho.
Stayed in June 2023
Reviewed: 19 June 2023
Ashley
GuamThe cleanliness was okay. Just found a few stains on the sheets but just took the bed cover off.
I really liked the fact that we had three beds and the staff was very friendly. The room had everything we needed.
Stayed in June 2023
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