800 Pale San Vitores Road, Tumon, Guam, 96913 Tumon, Guam
#11 of 20 hotels in Tumon
Guests' ChoiceBased on 965 hotel reviews
7.6Cleanliness
7.7
Comfort
7.7
Location
8.6
Facilities
7.5
Staff
8.2
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 25 April 2024
Hedson
Northern Mariana IslandsN/A
I like the peace and quiet serenity,although the view wasn't top tier,it was still decent and private, which is great.
Stayed in April 2024
Reviewed: 24 April 2024
Muludy
GuamOn our way out, the elevator at the 400 building got stuck at the second level, it was miday, and no one had gotten around to fixing it.
Liked the new furnishings and television. Beds were more comfortable from our last stay.
Stayed in April 2024
Reviewed: 20 March 2024
Pauline
Northern Mariana IslandsThe dryer wasn't strong enough to dry our clothes. We had to spend at $5 per load just to dry.
The hotel was close to a lot of places. They were able to help us with checking out early. Staff were helpful. Housekeeping was good about asking what we needed in our room.
Stayed in March 2024
Reviewed: 15 March 2024
Chiaki
PhilippinesRoom is always dirty There is no “Deluxe room” There was no free bottled water
Near airport Big room
Stayed in March 2024
Reviewed: 11 March 2024
Sim
Northern Mariana IslandsIt’s location.
Stayed in March 2024
Reviewed: 4 March 2024
Ignacia
Northern Mariana IslandsHave the restroom cleaner. Get rid of cockroach smell. More toiletries supplies needed.
Having enough bed in the room. It need more blankets. The room has pots & dishes to use.
Stayed in March 2024
Reviewed: 4 March 2024
Triny
United StatesSheets weren’t being changed😞 my sheets had a stench of male perspiration and it was disgusting. Didn’t make a complaint because I didn’t wanna get anyone in trouble. I’m not that type of person to do something like that to anyone, so I chose to stay quiet and let it be. I won’t be staying there again that’s for sure.
Love the fact that the rooms came with cooking equipment & utensils. Great place for family’s or if your traveling in groups.
Stayed in March 2024
Reviewed: 27 February 2024
Johanna
United StatesThe room was massive. 2 full baths, a kitchenette with stove top, microwave, and mini fridge/freezer. Staff was great with my dog.
Stayed in February 2024
Reviewed: 12 February 2024
Piyachit
ThailandIt should be more flexible for lost and found service. After checking-out I found that I forgot my stuffs in the room and I called to the hotel to check them because I had to fly back home in early morning. However, the staffs just only checked in the lost&found box, but refused to check them somehow at that time. So, I went to the hotel again and asked the staff in person to help me. Luckily, the staff (who is not the one talking on the phone) helped me a lot. I really appreciate it, but it would be better that the hotel should improve the kind of service to be more generously.
The location is easy for me to walk along the beach and the street to the center. The room is spacious and old-fashioned. The price is reasonable. The staffs are nice.
Stayed in February 2024
Reviewed: 10 February 2024
John
United StatesDidn’t like how the detachable shower heads would spin around if you accidentally turn on the water too high and splash past the curtain. Also, it didn’t effect me but the room had a broken closet door.
I got a four-bed room for cheap, clean and easy. They have a little kitchenette if you make your own food and two small bathrooms. A google TV with Netflix or you can log into another service if you want. There’s a pool right outside or you can walk to the beach.
Stayed in February 2024
Reviewed: 4 February 2024
Tagnm
United StatesA coffee maker would have been nice.
The room was comfortable and clean. Trash was emptied daily and beds were made. Location is close to everything. I would book there again. Shower water pressure was great. Met our needs, we would be out most of the day, just needed a comfortable place to retreat and rest up when the day was done. Sit's on a hillside, nice views outside.
Stayed in January 2024
Reviewed: 28 January 2024
Melindayvonne
United StatesThat I wasn't informed before hand that I could park my car closer to the building. I walked far with my infant just looking for my room and I wasn't offered help to carry my bags.
That the kitchen had utensils, was convenient.
Stayed in January 2024
Reviewed: 28 January 2024
Jamilyn
GuamId always pick garden villa because it feels like home.but they should have like toothbrush to give like any other hotel.other than that we all had fun
Stayed in January 2024
Reviewed: 21 January 2024
Mitsuo
Marshall IslandsI like everything about garden hotel. Too bad I spend only one night..
Stayed in January 2024
Reviewed: 19 January 2024
Saaatoko
JapanThe room is clean for sure. However it is too clean - so smell bit of Clorox.
Used this hotel for transit. Booked basic room but had 4 beds/2 bathrooms. Too big for 1 person. However the room was clean and nice. Friendly staffs. Walking distance to small shops, and also KMart. Good value for transit passengers.
Stayed in January 2024
Reviewed: 15 January 2024
Akenus
GuamInternet service is on and off
Friendly people and good accommodations
Stayed in January 2024
Reviewed: 13 January 2024
Ria
United StatesThe door has a big gap underneath. You can clearly hear the screaming/talking when someone is in the alley. Needs an update.
Great rate for a family of five that will only transit for one night. Near the beach and has large comfortable beds.
Stayed in January 2024
Reviewed: 9 January 2024
William
GuamThe bus stop was far. Gym was across the road.
The space and kitchen
Stayed in December 2023
Reviewed: 6 January 2024
Yasuhiro
JapanIt's simple so it doesn't feel like a resort. Pool water should be cleaned.
The hotel exceeded my expectations. The staff was very friendly and accommodating.
Stayed in January 2024
Reviewed: 5 January 2024
Dann
Guamslow service (asked for toothbrush, but staff never gave it)
Good value: internet with smart tv, fridge, stove, utensils, cookware, dinnerware available, clean facilities, A/C
Stayed in December 2023
Reviewed: 2 January 2024
Connie
United StatesThe room was a little dated but had everything I needed for a comfortable stay.
It was a block away from the beach. There was a super nice clean pool on the property.
Stayed in December 2023
Reviewed: 27 December 2023
Matthew
JapanBasic/functional. If looking for a nice hotel to relax and enjoy during the days, this is probably not it. If a comfortable base, in a good location near restaurants, etc for a budget-friendly price, then this is a good place to go.
Good value for money for a family needing cost-effective accommodation from which to explore Guam. Lots of good restaurants in walking distance.
Stayed in December 2023
Reviewed: 18 December 2023
Andrey
United StatesReally the only reason I’d ever book it again is if we came with a family of 6 and we were looking for a budget-friendly option, as the room is very big, has 4 beds and 2 bathrooms Aside from that, the room is not very comfortable, there are insect traps all over the room, very few outlets, beds are very hard, paint stains everywhere
It’s conveniently located near the airport so if you’re on an overnight layover then this may be a good inexpensive option
Stayed in December 2023
Reviewed: 18 December 2023
Andrey
United StatesReally the only reason I’d ever book it again is if we came with a family of 6 and we were looking for a budget-friendly option, as the room is very big, has 4 beds and 2 bathrooms Aside from that, the room is not very comfortable, there are insect traps all over the room, very few outlets, beds are very hard, paint stains everywhere
Conveniently located near the airport so if you’re on an overnight layover, this is a good inexpensive option
Stayed in December 2023
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