My room was next to the reception, so it was quite nosy until about 21h. It didn’t bother me though, so I have no complaints.

The staff is very sweet and helpful. I slept like a baby in their comfy bed and the breakfast the next day was also good. Location was good as well.

Stayed in March 2024

Beautiful big room and huge bathroom in dignified property. Only able to stay one night in Xela, but this would be fine for a much longer stay.

Stayed in January 2024

No complaints

The room was absolutely splendid

Stayed in September 2023

The streets can be noisy in the city center where the hotel is located. I wish there was a view, but there is not however, the garden is lovely and has of you as soon as you step outside your door.

The breakfast was exceptional every morning getting to eat right in the garden just outside my room. I even got breakfast to go a couple days and that was fine with them.

Stayed in July 2023

No dead bolt

Location breakfast staff communication

Stayed in July 2023

Everything about this place was incredible - the bed was so comfy and the room was so clean. But the best thing was the staff. I arrived after a long bus ride and messaged the owner about where I could grab food so late. Everywhere was closed but someone went and grabbed something for me from a place that was open - it was so kind and thoughtful. Such sweet owners :)

Stayed in May 2023

there is some traffic noise but we are in the center and of course there’s going to be traffic.

The room is very comfortable, the staff, very kind and knowledgeable, the breakfasts are amazing.

Stayed in February 2023

… unfortunately very cold and very noisy room (the host offers earplugs)

Very nice host, beautifully decorated room, nice terrace, great location and good breakfast…

Stayed in January 2023

The street outside the room was a bit noisy in the morning, but we were provided with earplugs.

Large and comfortable bed, great location, welcoming and friendly staff, and gorgeous decoration in the room.

Stayed in January 2023

The only thing which stopped me from giving a ten, was that I could hear the street and it was pretty cold during the night. But I am more sensitive at this then others and would still recommend this hotel to everyone.

Very nicely renovated rooms in vintage style. Very clean and comfortable. Very nice owner. Also very nice breakfast with a great view to the city center.

Stayed in January 2023

road noise, but the pair of earplugs did the trick!

incredibly nice family who owns/runs the hotel. location was great, short walking distance to the main square. WiFi perfect in the room and outside.

Stayed in December 2022

There isn't yet a sign, so it was a bit hard to find. Just go straight to the location that Oscar sends you

Oscar did an incredible job making us feel as comfortable as it gets. The facility looks brand new and well maintained. The room was super clean! Breakfast was great, and the place is just a few minutes walk from the central park. Would definitely return:)

Stayed in October 2022

It's a relatively new hotel so there was no signage outside when we were there, so slightly hard to find. Also, it gets cold in Xela at night time during the dry season, so the rooms can get a bit chilly, but the cosy beds make up for it!

Very lovely hotel with beautiful interior decor. Beds were incredibly comfortable and it has a lovely interior garden that is a great place to have breakfast. It's within walking distance of the centre of town. It's clean and fresh and the staff are very helpful.

Stayed in January 2022

The food was awful. Coffee was cold and more like coffee water. They brought cheap white toast and cut up fruit and some sliced avocado. There were no eggs or beans or a hot breakfast. I repeat Coffee was the worst. They need to either learn how to make coffee or buy better quality. After all, this is the land of coffee. Also, there were people talking loud outside my room until late.

The room and bed were spacious and I loved the sofa in the room to relax on. The bed was very very comfortable and the water in the shower was very hot and bathroom spacious as well.

Stayed in August 2023

The parking lot it’s outside the Hotel two blocks away. The room was dirty.

The room was confortable

Stayed in June 2023

If you need total silence, you won't find it here, rooms are next to the street, and there's music inside the hotel at night.

Luxury inside rooms and specific styles just like in the pictures.

Stayed in April 2023

Challenges with hot water

The room and decoration

Stayed in February 2023

So much street noise! Staff left ear plugs, so that was nice, but we are not used to the traffic and thin walls. I would recommend adding a front desk and fixing up a lobby area. Also, there needs to be a sign outside. Our driver had a hard time finding. I think this family has a good start and hope they continue with some improvements.

Our room was beautiful - new King mattress, all updated bathroom, quaint decor. Breakfast was exceptional. So much fresh fruit! Staff speaks no English, but made efforts to help us.

Stayed in January 2023

Because I was only in Quetzaltenango for 3 days, I was looking for a hotel. After all, it is called "Hotel Vintage Rialto". I never would have stayed here had I known it was a "home stay". Some of the drawbacks I would have avoided with a hotel: - Mostly because it lacks a sign, it is difficult from drivers to find. I arrived in the rain and was knocking at the wrong door, because of the confusion. - Lack of fixed schedule for breakfast. Of my three days, I wasn't able to eat a single of my "included" breakfasts. - WiFi-Friendliness: Their WiFi password should have been written down and available in my room. Instead I had to make 4 trips to the owners quarters to get my two devices attached. They have enough hardware (Wifi repeaters). All they have to do it provide the written password at check-in. - Lots of street noise. They offer ear plugs, but I would rather have a quiet hotel than a noisy hotel with ear plugs.

The room was a beautiful restoration of a traditional city house, with the exposed stone construction and beautiful wooden floors, with an impeccable modern bathroom. The owner was very flexible, allowing me to shift my stay by one day (after an injury), and then shift back to my original day again (after a speedy recovery). Kudos for his flexibility!

Stayed in August 2022

There is street noise but they provided ear plugs

Very clean beautiful terrace every detail in the room was lovely. Definitely will return

Stayed in June 2023

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Stayed in January 2023

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Stayed in January 2023

There are no comments available for this review

Stayed in February 2022