The pool didn’t seem that clean or well maintained, but there’s a whole lake close by for swimming.

Great spot for backpackers and travellers of all ages and interests.

Stayed in May 2024

the smell of septic tank in the room

the suite + was spacious and clean

Stayed in May 2024

Loud, worn off, feels like a party hostel

Good wifi

Stayed in May 2024

For the price the dorm could have been better, it was noisy with a load sliding door and shaky metal beds.

Loved the huge property that offered a lot nice places to be like at the pool. Also the CoWorking Area was amazing. Breakfast was included with my booking and was delicious.

Stayed in April 2024

The pool was green

The location, the staff and the rooms

Stayed in April 2024

The area around the pool (and the pool itself) could have been cleaned a bit more often.

The staff were really helpful. The sign of great customer service is the way staff react to problems. We had a couple of problems that the reception staff solved quickly and efficiently. The place has a great vibe and the restaurant served pretty good food too!

Stayed in April 2024

The pool was not clean so we couldn’t use it and they could do with new towels, the ones we got were frayed and had permanent stains.

Good location, vibe, atmosphere. Great laundry service. The staff is great, specially the guys at the bar/restaurant.

Stayed in April 2024

The pool was under renovations when I arrived, and then the work to finish it was done in the overnight hours, literally from midnight to 4 in the morning. That was odd, and irritating. The management should have disclosed that it would happen. Made it more than a little difficult to sleep. Also - offer better, stronger Guatemalan coffee!

The location is excellent - just minutes from the dock to grab a lancha to explore Lake Atitlan. It's like an oasis in Panajachel. Good vibe with the other guests

Stayed in March 2024

Swimming pool was not well maintained. The bathroom had a fluffy smell. As it is close to the street, it’s kind of noisy in the morning.

Location was good, as it is close to the harbor. Breakfast was good. it has very spacious rooms.

Stayed in April 2024

Please know that Selina is openly supporting the IDF that is committing genocide in Gaza. During my stay, I saw a flyer about a concert organised by Selina, stating that all profits would be given to the IDF (so it can have more bombs to drop on children). I did not know this about the chain before, but I will not be staying at their hostels again. The staff working in Atitlan were lovely though.

The staff was amazing and really helpful when I showed up needing special accommodation due to an injury. The lady at the reception was able to help me change my reservation and move to a more accessible room, which was a lovely place.

Stayed in March 2024

The pool water looked dirty. We did not want to go in the pool.

I did not purchase a breakfast plan.

Stayed in March 2024

The pool was empty for the 1 or nights I stayed there without any mention of it in the booking info

Very nice rooms, social events and reception was helpful when booking shuttles/ tours etc

Stayed in March 2024

We did have cockroaches in our room (it wasn’t dirty, perhaps just the location of our room at the end of the garden area) and I’d of liked the option to do my own laundry as some of my clothes have unfortunately shrank through laundry service

Room was very spacious and shower facilities good. Pool area was nice although sun loungers need updating and pool was green. Bar area nice and staff friendly. Good location in Pana

Stayed in March 2024

- Long waiting times at reception - Taxes not included - Pool under construction, so a lot of noise - Loud music all day long - Rather expensive - Very hot and stuffy 8-bed dorms I think it's a great hostel if you are the type of person for having a drink at the pool with music on. It you are looking for a quiet place, this is not it.

- Beautiful designs - Really comfortable beds - Nice staff - Great 4 bed dorms - Spacious bathrooms

Stayed in March 2024

In most photos there's a pool but when we stayed, it was unavailable due to it undergoing repairs.

The private room was very spacious, the wifi was excellent, the bed was big and comfortable

Stayed in March 2024

I wasn’t even offered a towel, had dinner at the restaurant and it was not tasty (under cooked veggies in a Buddha bowl), no toilet paper in the morning! The 8 bed dorms shared 1 bathroom and there was no extra toilet paper.

Nice pool, clean bedding, good location in Pana

Stayed in March 2024

The hostel has loud music playing constantly in the common areas, uninterrupted from 8 am to 10 pm. So if you're someone who appreciates silence, don't stay at Selina

The location is great. A 10-minute walk from the hostel takes you to Santander Street (Calle Santander), one of the main streets in Panajachel, and less than 5 minutes from the pier where you can catch a boat to visit the other villages around Lake Atitlan.

Stayed in March 2024

It wasn't really authentically Guatemalan to some extent and the bed sheets made me come out in a rash

A great property with everything you could possibly need for a stay abroad and a good location to Panajachel central and the dock taking you out to the rest of the lake. Very friendly and helpful knowledgeable staff

Stayed in March 2024

No control over street dogs, who would constantly come to the pool area which was a bit annoying

Very nice hotel, the room was super nice, clean and spacious. Good common areas and the beach bar is very cool (although only opens some days which was a shame). Location is good next to the pier and many restaurants

Stayed in February 2024

There was just one person in the reception for so many guest, it was always busy we have to queue for long in checkings times, even to ask her sth was difficult to reach her always you have to queue. I think they have to put another person in the reception, minimum 2 person . There were so many dogs around inside the hostel, everywhere, nobody put them outside, I saw a dog doing wee in the leg of the hamacks ,and 2 of them fighting , they have illnesses to tramsmit, they should protect the guests.

The decorations are great, the garden amazing, the swimming pool very nice, rooms good.

Stayed in March 2024

I wish Selinas in general were adult only. There were small children that were loud and distracting, especially when trying to work. One cried for hours during the night. If Selina would consider making all properties minimum ages of 16 or 18 it'd be perfect.

Beautiful and clean hotel. I stayed in a suite which was expensive but an absolutely huge and beautiful space with a fridge, microwave, coffee maker and kettle. The coworking space is great, as is the pool area, restaurant and common kitchen. It's a great property with awesome staff.

Stayed in March 2024

Everything was okay

It was nice and spacious. The bed was comfortable. I stayed in the suite room. I enjoyed it

Stayed in March 2024

Do NOT book any tours or transfer at reception, it's way too overpriced (as well as food). Just walk across the street to a tour agency, or walk 3-5 minutes to the main tourist street to find others.

The stay was good

Stayed in February 2024

The rooms need more ventilation and there are a lot of noise

Beds are very comfortables and the design gives a lot of privacy

Stayed in March 2024