Antigua Finca San Buenaventura, Panajachel, Sololá, Guatemala, 07010 Panajachel, Guatemala
#6 of 39 hotels in Panajachel
Guests' ChoiceBased on 108 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
8.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Meghan
United Stateslike some others in the reviews, I too found a scorpion in my room. a little freaky but I relocated him and all was well.
grounds were beautiful. plenty to do without ever leaving the hotel. Staff was always friendly. breakfast was good.
Stayed in May 2024
Reviewed: 12 May 2024
Swithin
United StatesNothing
Beautiful, great staff, peaceful
Stayed in May 2024
Reviewed: 28 April 2024
Marino
United StatesAbsolutely wonderful experience. Stunning grounds with lots of activities to do during your stay, and the cafeteria is pretty good too. Although I don’t speak Spanish staff was very patient with me and helpful when communicating. I couldn’t recommend more
Stayed in February 2024
Reviewed: 23 April 2024
Nienke
AustraliaAfter staying in 3 towns, this was my favourite stay in Lake Atitlan. Set away from the hustle and bustle, the lodge is set in the middle of reserve (meaning you don’t pay access like external visitors). The room itself was huge! It was beautifully decorated, clean, and super comfortable. My favourite part was sitting on the extensive balcony, overlooking the reserve, and listening to the birds singing whilst having a morning coffee. The staff are friendly, and the restaurant menu had plenty of options at a reasonable price. Easy 10min to walk into town - although you do need to walk along a main road for part of it, or take a tuk tuk. Highly recommend!
Stayed in April 2024
Reviewed: 11 April 2024
Mavis
United StatesI think the entrance road should be pavement
Everything was very good
Stayed in April 2024
Reviewed: 29 March 2024
Cynthia
GuatemalaDoesn’t have a lake view, the sink had a bad odor.
Loved the butterfly reserve, the extreme canopy or Zipline. Very clean rooms and fast check in and check out.
Stayed in March 2024
Reviewed: 5 March 2024
Anita
United StatesThis hotel set on a nature reserve is a dream. Wake up to the birds singing, take a walk and see the beautiful fauna and wild monkeys and coati. The staff (Paola) was welcoming and attentive. Also Toby (the dog) was an adorable ambassador!
Stayed in March 2024
Reviewed: 19 February 2024
Jeremy
United StatesReally cool property! Wish we could have enjoyed it more but we were just getting over having parasites from local food. Breakfast was included, which was a major plus! It is totally worth staying here since the entrance fee is so expensive, it offsets the price of the hotel, and it’s a cool spot to stay just generally. It is worth it if you can actually take the time to enjoy.
Stayed in February 2024
Reviewed: 28 January 2024
Pempe
LithuaniaVery nice location, nature around, animals, butterflies, hiking routes were excellent. Good breakfast. Recommend this hotel.
Stayed in January 2024
Reviewed: 17 January 2024
John
United StatesTreehouse accommodations. Great breakfasts every morning. Beautiful grounds. Loved the butterflies!
Stayed in January 2024
Reviewed: 5 December 2023
Indrakshi
United StatesBreakfast was cold
Rooms
Stayed in November 2023
Reviewed: 10 November 2023
Bridgitta
IrelandNothing
Super big and comfortable bed. So peaceful and quiet. A wonderful experience. Breakfast was amazing.
Stayed in August 2023
Reviewed: 4 October 2023
Luis
United StatesThe only thing there are not hot water in the shower. I think will be better for the weather cool at night and the morning
Everything
Stayed in September 2023
Reviewed: 12 August 2023
Sylvie
CanadaAlthough the accommodation we stayed in was super comfortable and clean, having an encounter with a live scorpion sort of put us off.
The Nature Reserve is beautiful for nature lovers: walking over suspension bridges, seeing a lot of wild animals up close ( pisotes, monkeys, butterflies, hummingbirds). Doing the zip lines is so worth it- cheap and secure. The two fellows we had Mario and Cello inspired confidence and were so kind, considerate and caring.
Stayed in August 2023
Reviewed: 28 July 2023
Kostas
GreeceIt was very humid since it's very close to the water and the towels didn't dry so a towel heater could do the trick or change the towels daily. There is no food option in the evening but you could walk to the city (20min) or get a tuk tuk.
The thing that it was inside the natural reserve and you could enjoy the nature after it was closed for the public. The animals live around you and you can enjoy them any time. You don't pay an entrance fee and have a 10% discount on the activities. The staff is very friendly and helpful!! Always with a smile!
Stayed in July 2023
Reviewed: 20 July 2023
Emma
United KingdomUnfortunately, we were woken up at 4am both mornings by a really noisy family that occupied the bungalows above and to the side of us. It would be nice if the hotel could step in when guests are so loud at inappropriate times.
We absolutely loved this place. It felt really special to have a little jungle bungalow surrounded by monkeys and coatis. The staff were all lovely and the breakfast was excellent. We really enjoyed all the walking routes, the wire bridges, the zip line and the small beach. Although it’s located slightly out of the town, it’s an easy walk in or a very cheap tuk tuk ride. We’d definitely stay here again.
Stayed in July 2023
Reviewed: 11 June 2023
Marjorie
United StatesNothing. The staff we're great and the room was great !
I love being in nature
Stayed in June 2023
Reviewed: 12 March 2023
Alex
Greecethe setting is in a reserve so it is very quiet and in the morning you hear birdsongs, the rooms and balconies are unique. You can walk the reserve just outside your door.
Stayed in March 2023
Reviewed: 9 March 2023
Julie
Greecenatural surrounds, so quiet at night, morning filled with birds. architecture. felt like you were in jungle! excellent breakfast and lunch.
Stayed in March 2023
Reviewed: 5 March 2023
Ian
United KingdomGreat being in the reserve. Lodges great to stay in.
Stayed in February 2023
Reviewed: 2 March 2023
Jan
Czech RepublicHotel nearby is like a spit towards the natural beauty around. But that is something this hotel has no influence to.
surrounding, that is really breathtaking.
Stayed in February 2023
Reviewed: 24 February 2023
Cox
United StatesIt’s a little bit outside of town (prepare to either walk or take a tuk tuk into town). It can feel a little busy during the day when visitors come to the reserve.
A peaceful retreat nestled in the midst of nature. The rooms were spacious and the beds were very comfortable. Delicious breakfast!
Stayed in February 2023
Reviewed: 18 February 2023
Harprit
United Statesbeautiful natural setting with access to the lake. the architecture and eco build is amazing, hiking trails on the property and restaurant on site made it nice.
Stayed in February 2023
Reviewed: 9 February 2023
Nadja
Mexicoprivate terrace is misleading- it’s not private, unless you maybe stay in one of those superior rooms.
nice & quiet rooms & location. good breakfast.
Stayed in January 2023
Paris, France
Fürth, Germany
Pran Buri, Thailand
Edinburgh, UK
Haifa, Israel
Fernando de Noronha, Brazil
Taipei, Taiwan
Georgetown, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content