Outdated furniture, lack of toiletries

Comfortable bed, good location and quietness, great hosts

Stayed in May 2024

Accessible to the lake and the Lanchas. Francisco was very helpful.

Stayed in April 2024

Nothing really.

We stayed here for three nights whilst we explored Lake Atitlan. Our room was cosy and it had some lovely classic furniture. The staff were very helpful and were able to set up all our transport too and from Panajachel as well as some local tours.

Stayed in March 2024

the staff was very friendly and helpful throughout our stay.

Stayed in April 2024

I wish that the hot water lasted slightly longer, but it got the job done.

It was located very centrally in Panajachel, making it very convenient to reach the lakeshore as well as shops and restaurants in the town. I also really liked the decoration in the lobby and the cleanliness throughout.

Stayed in April 2024

Not applicable. The place was perfect.

Absolutely astounding staff! Francisco was so kind and accommodating. I travelled all night and arrived much earlier than the check-in time but the were able to have a room ready for me. Such a comfortable bed and clean room. HOT water and such a great shower! The grounds and surroundings are just exquisite! There are beautiful plants, and even a small pond with fish, an trees growing on the grounds. It is so peaceful and pretty. The verandas on all floors are exceptional. I spent much time outside my room on the veranda sorting out travel details and enjoying the many different birds. It's like a little sanctuary. The breakfast is phenomenal! The fruit cup, just one of the options, is huge and offered many varieties of tropical fruit (biased, I love tropical fruit). This is a first-class hotel yet so humble. It felt like home.

Stayed in April 2024

wish there were mosquito nets

very close to both ports, so easy to travel to other villages

Stayed in March 2024

In the center of everything but feels like a refuge. Good value with breakfast included.

Stayed in March 2024

Nothing

Great place to stay in a brilliant location. Arranged transport with them too from Guatemala airport which all went very smoothly. Communication was excellent

Stayed in March 2024

Breakfast was great. Just the right amount to start the day. Staff went out of their way to make our stay a great one. If ever back in Pana, they will be the first place I will stay.

Stayed in February 2024

Everything was great

The location was perfect !

Stayed in February 2024

N/A

This hotel has the perfect location for exploring Panajachel and taking lanchas to other pueblos around the lake! The staff, especially Francisco, were INCREDIBLY friendly and helpful. They even kept my bags for me for a few days while I stayed in other towns. He also helped arrange my shuttle to the airport and back and communicated very effectively when my flight was severely delayed. Don't hesitate to book!

Stayed in January 2024

Tip: travel with ear plugs. Not specific to this location but in general I am finding walls thin as I travel in Guatemala.

I enjoyed being on the main street and how helpful the staff was.

Stayed in December 2023

Location

Stayed in November 2023

The pillows was so hard like rocks😫

Great location

Stayed in December 2023

I love this little hotel and the staff is super accommodating. I’ll be back next time I’m in town!

Stayed in November 2023

Nothing, it was perfect!

The hotel is beautiful, clean, and easy to find. The staff is wonderful, even calling me by name. The complementary breakfast is delicious! They provide water to keep bottles filled. They are perfectly located on the main street, Calle Santander, but none of the rooms face the main street. The hotel is just a 4-5 minute walk from the boat launches. I really enjoyed my stay here and you will, too!

Stayed in September 2023

Excellent

Stayed in July 2023

Great location! Great breakfast!

Stayed in July 2023

Nothing

Very centrally located, clean, comfortable room, friendly staff

Stayed in July 2023

The place is a bit loud at night, til around 11pm. It also gets loud in the early morning: Stray dogs barking in the middle of the night, birds chirping early in the morning, construction noise from up the street, and cars going by in the morning. Unfortunately, one of the window is netted and you can’t completely close it to keep out noise. Honestly, after the first two nights I got used to it. Didn’t bother me as much because the hotel is just so charming and the staff is wonderful.

The service at the hotel was top notch. Francisco is the kindest. Everyone who works there is hardworking. Also, the place is truly a local and tourist spot. It made for a great immersive stay, as well as supporting a local-owned hotel. It was very clean and everyday the made my bed, cleaned the bathrooms, and gave fresh towels. Felt very taken care of as a solo female traveler.

Stayed in July 2023

none at all

very close to the lake and it’s very clean and properly managed

Stayed in May 2023

Great spot nice breakfast and excellent service.

Stayed in April 2023

Staff were top notch, friendly and helpful.

Stayed in March 2023